At a Glance
- Tasks: Lead a passionate team to achieve sales targets and create memorable customer experiences.
- Company: Join Ernest Jones, part of Signet Jewelers, a leader in diamond jewellery retail.
- Benefits: Competitive salary, generous discounts, career progression, and health benefits.
- Other info: Enjoy a supportive induction programme and access to recognised qualifications.
- Why this job: Be a key player in a unique retail environment and inspire your team.
- Qualifications: Proven leadership skills and a passion for delivering exceptional customer service.
The predicted salary is between 30000 - 40000 € per year.
Our Store Managers are inspirational role models who aspire to continuously improve!
As Store Manager here at Ernest Jones in our Outlet Store in East Midlands (DE55), you will be responsible for achieving the store's targets through promoting the sales culture instore, building and inspiring a strong customer-first team, and ensuring compliance with company policies and procedures. You will be passionate about role modelling your selling skills, coaching and inspiring your team through great leadership and adopting a proactive approach to sales management.
You will also be responsible for consistent compliance with company instructions, policies and processes and will control costs, payroll, shrinkage, and expenses for the store. Additionally, you will oversee the planning and organisation of operational activities within the store.
We encourage our Store Managers to lead their teams boldly, by showing them the way and inspiring them, thereby creating a sense of pride and willingness to exceed expectations. Become a special part of creating incredible memorable events for our clients!
At Ernest Jones, you will devote your time to establishing excellent relationships with our clients, ensuring that when making a special purchase from our breath-taking collection of exquisite diamonds, our selection of some of the world's most prestigious watch brands, or our extensive range of exclusive luxury jewellery and gift items, they are guided by your experience and knowledge to select the perfect piece to mark their occasion.
The experience of working in Jewellery and Watch retail is truly unique—join us and be part of something special!
We are looking for suitable candidates to demonstrate the following:
- An excellent track record of successfully achieving KPIs.
- Experience of holding accountability for managing the commercial performance of a store.
- Experience of leading store teams.
- Experience of target-setting and interpreting business data.
- An ability to inspire, coach, and develop your team to maximise potential and performance.
- Proven track record of role modelling and consistently delivering amazing customer experiences.
- Clear passion for our products and ability to put yourself in our customers' shoes.
- A competitive spirit.
- Basic knowledge of legislative responsibilities e.g. recruitment, employment law, health and safety, trading standards.
What's next? When you submit your application, you will be invited to complete a short online assessment. If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us. Successful applicants will be contacted by a member of our recruitment team inviting you to the final stage interviews. We recommend regularly checking your emails to ensure you don’t miss any updates with your application.
What will you receive in return?
Your Rewards: Upon joining us as a Store Manager, you will be supported from day one through our bespoke Management Induction programme, which equips you with the core detail you require in order to succeed in-store. Brand training and internationally recognised Gemmological qualifications and other product-based training modules will all also be available at your fingertips through our internal Signet Jewellery Academy. In addition to being able to access dedicated Learning & Development resources, you will also achieve the following benefits:
- Competitive salary including sales incentives.
- Generous discount of up to 30% off our fabulous products from day one.
- An annual enhanced discount to celebrate the day you joined our team.
- Retirement Savings plans which offer flexibility in the way you save for the future.
- Immediate Life Assurance from day one.
- A minimum of 33 days holiday per year.
- Recognised qualifications, study support, and structured career progression.
- Health and Wellbeing Scheme.
- Financial Wellbeing scheme.
- Give As You Earn scheme - An easy way to support causes close to your heart.
- Real Rewards - exclusive discounts on groceries, travel, and leisure.
Apply now to see how your career could shine with Signet! Be part of something special!
Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that's not all; we are part of the world's largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you!
Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit, and business need.
Store Manager - East Midlands Outlet in Alfreton employer: H.Samuel
At Ernest Jones, we pride ourselves on being an exceptional employer, offering our Store Managers a unique opportunity to lead a passionate team in the heart of the East Midlands. With a strong focus on personal development through our bespoke Management Induction programme and access to the Signet Jewellery Academy, you will be equipped to inspire your team while enjoying competitive salaries, generous discounts, and a supportive work culture that celebrates diversity and inclusion. Join us to create memorable experiences for our clients and take your career to new heights in a rewarding retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - East Midlands Outlet in Alfreton
✨Tip Number 1
Get to know the company inside out! Research Ernest Jones, their values, and what makes them tick. This way, when you get that chance to chat with them, you can show off your knowledge and passion for their products.
✨Tip Number 2
Practice makes perfect! Before your interview, have a mate fire some questions at you. Think about how you can showcase your leadership skills and experience in achieving KPIs. The more you rehearse, the more confident you'll feel!
✨Tip Number 3
Be yourself! When it comes to that video assessment, let your personality shine through. Show them why you're the perfect gem for the Store Manager role by sharing your passion for customer service and team leadership.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows you're keen and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Store Manager - East Midlands Outlet in Alfreton
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your love for jewellery and customer service shine through! We want to see how you connect with our products and how you can inspire others to do the same.
Be Specific About Your Achievements:Don’t just say you’ve hit targets; tell us how you did it! Use specific examples from your past experiences that highlight your ability to lead a team and achieve KPIs. We love numbers and success stories!
Tailor Your Application:Make sure your application speaks directly to the role of Store Manager. Highlight your leadership skills and experience in retail management, and show us how you can create a customer-first culture in our store.
Keep an Eye on Your Inbox:After you apply through our website, keep checking your emails! We’ll send you updates about your application and next steps, so don’t miss out on any important info from us.
How to prepare for a job interview at H.Samuel
✨Know Your Numbers
Before the interview, brush up on your KPIs and sales figures. Be ready to discuss how you've achieved targets in previous roles. This shows you understand the commercial side of running a store and can drive performance.
✨Showcase Your Leadership Style
Prepare examples of how you've inspired and developed your team in the past. Think about specific situations where your coaching made a difference. This will demonstrate your ability to lead and motivate others effectively.
✨Understand the Product Range
Familiarise yourself with Ernest Jones' product offerings, especially their luxury jewellery and watches. Being able to speak passionately about the products will show your genuine interest and help you connect with the interviewers.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, like managing costs or dealing with customer complaints. Practise your responses to these scenarios to show you're proactive and solution-oriented.
