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- Tasks: Lead a dynamic team, drive sales, and create memorable customer experiences.
- Company: Join H. Samuel, part of Signet Jewelers, the world's largest diamond retailer.
- Benefits: Enjoy competitive pay, discounts, flexible retirement plans, and 33+ days holiday.
- Why this job: Be part of a vibrant culture that celebrates individuality and special moments.
- Qualifications: Proven leadership skills, sales experience, and a passion for customer service required.
- Other info: Embrace a casual dress code and showcase your unique style at work.
The predicted salary is between 30000 - 42000 £ per year.
As Store Manager here at H. Samuel in Fareham, you'll be responsible for achieving the store's targets through promoting the sales culture instore, building and inspiring a strong customer-first team and by ensuring compliance with company policies and procedures. You'll be passionate about role modelling your selling skills, coaching and inspiring your team through great leadership and adopting a proactive approach to sales management.
You'll also be responsible for consistent compliance with company instructions, policies and processes and will be responsible for control of costs, payroll, shrinkage and expenses for the store. You'll also oversee the planning and organisation of operational activities within the store.
We encourage our Store Managers to lead their teams boldly, by showing them the way and inspiring them, thereby creating a sense of pride and willingness to exceed expectations. As the face of H. Samuel, we want you to reflect our brand, culture and customers. We have a fashion conscious, business casual dress code, which encourages our teams to celebrate their own tattoos, piercings and style!
Jewellery, Watch & Gift Retail is truly unique! In any of our H. Samuel stores you'll see our knowledgeable team members devote their days to sharing and celebrating special life-changing moments with our customers. We love that we are a key part in making an engagement, a wedding or the celebration of a loved-one's Birthday even more special by ensuring our customers discover the perfect piece to mark the occasion. Ours is an environment like no other. Join us - Be part of something special!
We're looking for suitable candidates to demonstrate the following:
- An excellent track record of successfully achieving KPI's.
- Experience of holding accountability for managing the commercial performance of a store.
- Experience of leading store teams.
- Experience of target-setting and interpreting business data.
- An ability to inspire, coach and develop your team to maximise potential and performance.
- Proven track record of role modelling and consistently delivering amazing customer experiences.
- Clear passion for our products and ability to put yourself in our customers' shoes.
- A competitive spirit.
- Basic knowledge of legislative responsibilities e.g. recruitment, employment law, health and safety, trading standards.
When you submit your application, you will be invited to complete a short online assessment. If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us. Successful applicants will be contacted by a member of our recruitment team inviting you to the final stage interviews. We recommend to regularly check your emails to ensure you don’t miss any updates with your application.
Your Rewards: Upon joining us as a Store Manager you'll be supported from day one through our bespoke Management Induction programme which equips you with the core detail you require in order to succeed in-store. Brand training and internationally recognised Gemmological qualifications and other product-based training modules will all also be available at your fingertips through our internal 'Signet Jewellery Academy'.
In addition to being able to access dedicated Learning & Development resources you'll also achieve the following benefits:
- Competitive salary including sales incentives.
- Generous discount of up to 30% off our fabulous products from day one.
- An annual enhanced discount to celebrate the day you joined our team.
- Retirement Savings plans which offer flexibility in the way you save for the future.
- Immediate Life Assurance from day one.
- A minimum of 33 days holiday per year.
- Recognised qualifications, study support and structured career progression.
- Health and Wellbeing Scheme.
- Financial Wellbeing scheme.
- Give As You Earn scheme - An easy way to support causes close to your heart.
- Real Rewards - exclusive discounts on groceries, travel and leisure.
Apply now to see how your career could Shine with Signet! Be part of something special!
Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that's not all, we are part of the world's largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you.
Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.
Store Manager employer: H SAMUEL
Contact Detail:
H SAMUEL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with H. Samuel's brand values and culture. As a Store Manager, you'll be the face of the brand, so understanding their ethos will help you connect with the team and customers alike.
✨Tip Number 2
Prepare to discuss your previous experience in achieving KPIs and managing store performance. Be ready to share specific examples of how you've inspired and developed your team in past roles.
✨Tip Number 3
Showcase your passion for jewellery and customer service during the interview process. Think about how you can relate your personal experiences with the products to enhance customer experiences.
✨Tip Number 4
Be proactive in demonstrating your leadership style. Consider preparing a brief outline of how you would approach team coaching and development, as this is crucial for the Store Manager role.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in achieving KPIs and managing store performance. Use specific examples that demonstrate your leadership skills and ability to inspire a team.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the jewellery retail industry and how you can contribute to H. Samuel's customer-first culture. Mention your competitive spirit and how you have successfully coached teams in the past.
Prepare for Online Assessment: Once you submit your application, be ready for the online assessment. Review common management scenarios and think about how you would handle them, focusing on your problem-solving and decision-making skills.
Practice for the Video Interview: If selected, you'll need to complete a video interview. Prepare by thinking about why you want to join H. Samuel and how your values align with their brand. Practice speaking clearly and confidently about your experiences.
How to prepare for a job interview at H SAMUEL
✨Show Your Leadership Skills
As a Store Manager, you'll need to inspire and lead your team. Be prepared to share examples of how you've successfully led teams in the past, focusing on your coaching and development strategies.
✨Demonstrate Your Sales Acumen
Highlight your experience with achieving KPIs and managing commercial performance. Be ready to discuss specific sales strategies you've implemented and their outcomes.
✨Emphasise Customer Experience
Since customer satisfaction is key, prepare to talk about how you've previously ensured amazing customer experiences. Share stories that showcase your ability to put yourself in the customers' shoes.
✨Understand Company Culture
Familiarise yourself with H. Samuel's brand and culture. During the interview, reflect this understanding by discussing how you can embody their values and contribute to a positive store environment.
