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For Companies At a Glance
- Tasks: Help customers celebrate life events by providing outstanding service and product knowledge.
- Company: Join H. Samuel, part of the world's largest diamond jewellery retailer with over 270 UK stores.
- Benefits: Enjoy competitive pay, sales incentives, staff discounts, and career development opportunities.
- Why this job: Be part of a unique team that values individuality and creates memorable customer experiences.
- Qualifications: A passion for customer service and an interest in jewellery; no specific experience required.
- Other info: Embrace a casual dress code that celebrates your personal style, tattoos, and piercings.
Our Sales Associates help our customers Celebrate Life & Express Love!
Our store teams are made up of customer-first people with a real passion for outstanding service, creating amazing experiences and lasting memories for our customers. Our team members work hard to develop outstanding product knowledge and real jewellery expertise that they can share with our customers.
As a committed and dedicated member of the team, you'll play a key role in helping the store to maintain performance and meet sales targets. As new products are introduced in store, you will build your knowledge to ensure that you can deal with every type of customer enquiry.
As the face of H. Samuel, we want you to reflect our brand, culture and customers. You certainly won't find our Store team members suited and booted. Instead, we're proud of our team's unique personalities and to showcase this we have a fashion conscious, business casual dress code, which encourages our teams to celebrate their own tattoos, piercings and style!
Your background
You'll have a passion for putting the customer first and creating memorable customer experiences. While you may not specifically have jewellery experience, you will certainly have an interest in jewellery products and brands. A positive, 'can-do' attitude is essential, with a natural ability for striking up a conversation with a diverse range of customers.
Jewellery, Watch & Gift Retail is truly unique! In any of our H. Samuel stores you'll see our knowledgeable team members devote their days to sharing and celebrating special life-changing moments with our customers. We love that we are a key part in making an engagement, a wedding or the celebration of a loved-one's Birthday even more special by ensuring our customers discover the perfect piece to mark the occasion. Ours is an environment like no other. Join us - Be part of something special!
What's next?
When you submit your application, you will be invited to complete a short online assessment. If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us. Successful applicants will be contacted by the store manager inviting you to the final stage interviews. We recommend to regularly check your emails to ensure you don't miss any updates with your application.
Your rewards
We offer a competitive salary and benefits, including sales incentives and a staff discount. The nature of our business also means you can sometimes work additional hours at times like peak trading periods, Bank Holidays and weekends.
What is also really amazing about Signet are the career development opportunities. If you've got potential, we'll help you fulfil it. We've got the training and development programmes in place to really help you make the most of your talent!
Be part of something special! Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that's not all, we are part of the world's largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you.
Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.
Sales Associate- h. Samuel - Permanent- Part Time- UK And Northern Ireland Stores employer: H SAMUEL
Contact Detail:
H SAMUEL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate- h. Samuel - Permanent- Part Time- UK And Northern Ireland Stores
✨Tip Number 1
Familiarise yourself with H. Samuel's product range and brand values. Understanding their jewellery offerings and the emotions tied to special occasions will help you connect with customers during your interactions.
✨Tip Number 2
Showcase your personality during the video assessment. Since H. Samuel values individuality, let your unique style and passion for customer service shine through to demonstrate that you're a great fit for their team.
✨Tip Number 3
Prepare to discuss your previous customer service experiences in detail. Highlight specific instances where you created memorable experiences for customers, as this aligns with H. Samuel's focus on outstanding service.
✨Tip Number 4
Stay proactive in checking your emails after applying. Quick responses to any communications from the store manager can set you apart and show your enthusiasm for the role.
We think you need these skills to ace Sales Associate- h. Samuel - Permanent- Part Time- UK And Northern Ireland Stores
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Sales Associate at H. Samuel. Familiarise yourself with their customer-first approach and the importance of creating memorable experiences.
Tailor Your CV: Highlight any relevant experience that showcases your customer service skills and passion for jewellery. Even if you lack direct experience, emphasise your ability to engage with diverse customers and your enthusiasm for the products.
Craft a Personal Cover Letter: Write a cover letter that reflects your personality and explains why you want to join H. Samuel. Mention your interest in jewellery and how you can contribute to creating special moments for customers.
Prepare for Online Assessment: Once you submit your application, be ready for the online assessment. Practice common situational judgement tests and think about how you would handle various customer interactions.
How to prepare for a job interview at H SAMUEL
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for creating memorable customer experiences. Share examples from your past where you went above and beyond for a customer, as this aligns perfectly with the values of H. Samuel.
✨Demonstrate Product Knowledge
Even if you don't have direct jewellery experience, show that you've done your homework. Familiarise yourself with popular jewellery trends and brands, and be ready to discuss why you find them appealing during the interview.
✨Embrace Your Unique Style
Since H. Samuel encourages individuality, don’t hesitate to showcase your personal style in your outfit. This will not only help you feel more comfortable but also reflect the brand's culture during your interview.
✨Prepare for Common Interview Questions
Anticipate questions about how you would handle various customer scenarios. Think about how you can demonstrate your 'can-do' attitude and ability to engage with a diverse range of customers effectively.
