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For Companies At a Glance
- Tasks: Help customers celebrate life and express love through outstanding service and product knowledge.
- Company: Join H. Samuel, part of the world's largest diamond jewellery retailer with over 270 UK stores.
- Benefits: Enjoy competitive pay, sales incentives, staff discounts, and flexible hours during peak times.
- Why this job: Be part of a unique team that creates memorable experiences for customers in a fun, casual environment.
- Qualifications: A passion for customer service and an interest in jewellery; no specific experience required.
- Other info: Showcase your personality with a business casual dress code that embraces individuality.
The predicted salary is between 12000 - 18000 £ per year.
Our Sales Associates help our customers Celebrate Life & Express Love!
Our store teams are made up of customer-first people with a real passion for outstanding service, creating amazing experiences and lasting memories for our customers. Our team members work hard to develop outstanding product knowledge and real jewellery expertise that they can share with our customers.
As a committed and dedicated member of the team, you'll play a key role in helping the store to maintain performance and meet sales targets. As new products are introduced in store, you will build your knowledge to ensure that you can deal with every type of customer enquiry.
As the face of H. Samuel, we want you to reflect our brand, culture and customers. You certainly won't find our Store team members suited and booted. Instead, we're proud of our team's unique personalities and to showcase this we have a fashion conscious, business casual dress code, which encourages our teams to celebrate their own tattoos, piercings and style!
Your background
- You'll have a passion for putting the customer first and creating memorable customer experiences.
- While you may not specifically have jewellery experience, you will certainly have an interest in jewellery products and brands.
- A positive, 'can-do' attitude is essential, with a natural ability for striking up a conversation with a diverse range of customers.
Jewellery, Watch & Gift Retail is truly unique! In any of our H. Samuel stores you'll see our knowledgeable team members devote their days to sharing and celebrating special life-changing moments with our customers. We love that we are a key part in making an engagement, a wedding or the celebration of a loved-one's Birthday even more special by ensuring our customers discover the perfect piece to mark the occasion. Ours is an environment like no other. Join us - Be part of something special!
What's next?
- When you submit your application, you will be invited to complete a short online assessment.
- If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us.
- Successful applicants will be contacted by the store manager inviting you to the final stage interviews.
- We recommend to regularly check your emails to ensure you don't miss any updates with your application.
Your rewards
- We offer a competitive salary and benefits, including sales incentives and a staff discount.
- The nature of our business also means you can sometimes work additional hours at times like peak trading periods, Bank Holidays and weekends.
- What is also really amazing about Signet are the career development opportunities. If you've got potential, we'll help you fulfil it. We've got the training and development programmes in place to really help you make the most of your talent!
Be part of something special! Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that's not all, we are part of the world's largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you.
Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.
Sales Associate- h. Samuel - Permanent- Part Time- UK And Northern Ireland Stores employer: H SAMUEL
Contact Detail:
H SAMUEL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate- h. Samuel - Permanent- Part Time- UK And Northern Ireland Stores
✨Tip Number 1
Familiarise yourself with H. Samuel's product range and brand values. Understanding the types of jewellery and gifts they offer will help you engage customers effectively and demonstrate your passion for their products during the interview.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a retail scenario. This will help you develop a natural ability to strike up conversations and create memorable experiences, which is crucial for a Sales Associate role.
✨Tip Number 3
Prepare for the online assessment by reviewing common sales scenarios and customer interactions. Think about how you would handle various customer enquiries and showcase your problem-solving skills.
✨Tip Number 4
When recording your video introduction, be authentic and let your personality shine through. Highlight your enthusiasm for jewellery and your commitment to providing excellent customer service, as this aligns with H. Samuel's culture.
We think you need these skills to ace Sales Associate- h. Samuel - Permanent- Part Time- UK And Northern Ireland Stores
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what H. Samuel is looking for in a Sales Associate. Highlight your customer service skills and any relevant experience that aligns with their values of celebrating life and expressing love.
Show Your Personality: Since H. Samuel values unique personalities, let your individuality shine through in your application. Use a friendly tone and share personal anecdotes that demonstrate your passion for customer service and jewellery.
Tailor Your CV: Make sure your CV reflects your relevant experience and skills. Emphasise any previous roles in retail or customer service, and include specific examples of how you’ve created memorable experiences for customers.
Prepare for the Online Assessment: Once you submit your application, be ready for the online assessment. Familiarise yourself with common customer service scenarios and think about how you would handle various customer enquiries related to jewellery.
How to prepare for a job interview at H SAMUEL
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share examples from your past experiences where you went above and beyond to create memorable moments for customers.
✨Demonstrate Product Knowledge
Even if you don't have direct jewellery experience, show that you have researched H. Samuel's products. Familiarise yourself with popular jewellery styles and brands, and be ready to discuss what makes them special.
✨Be Yourself
H. Samuel values individuality, so don’t hesitate to showcase your unique personality during the interview. Dress in a way that reflects your style while adhering to the business casual dress code.
✨Prepare for Common Interview Questions
Anticipate questions about how you would handle various customer scenarios. Think of specific situations where you successfully engaged with customers or resolved issues, as this will demonstrate your 'can-do' attitude.
