A successful Pallet Network company based in Birmingham are looking for an experienced Pallet Network Traffic Planner to join their team.
You will be working in a busy Transport office routing collections and deliveries for our relevant post codes.
Responsibilities
- Answering inbound calls to the business and dealing with requests
- Planning vehicles around requests, challenges and changes
- Monitoring customer requests, allocating jobs and issuing instructions
- Keeping up to date with transport issues and dealing with changes to the day's schedules
- Communicating fleet availability and issues to the whole team
- Liaising with drivers and colleagues to ensure on time deliveries
- Pre‑brief and de‑brief drivers on their daily runs throughout the day
- Recording collection/delivery status and discrepancies in systems and escalating where appropriate
- Troubleshooting critical transport related issues as they arise in a live environment
Previous Experience with
- Working in a Pallet Network
- Working in a busy Transport Office
- Planning routes for a large fleet
- Working with online platforms
- Taking ownership of issues
Personal Attributes
Your career history will clearly be able to demonstrate success within a similar role where you can evidence how you managed a general haulage fleet with day to day issues.
We expect you to have
- Have a dynamic approach to solve resource and planning resolution/modifications
- Computer literate with strong knowledge of Microsoft Office/Outlook/Teams
- Have a basic understanding of Large Goods Vehicles (weights, dimensions and terminology)
- A good geographic knowledge
- A proactive approach to continual professional development
- An excellent team player, able to work on own initiative and make decisions
- A positive attitude towards customer service and continuous improvement
- Ability to question, challenge and improve upon existing processes
Job Types: Full-time, Permanent
Salary: £25,000.00-£32,000.00 per year
Qualifications
GCSE's+
