At a Glance
- Tasks: Drive luxury vehicles, ensuring top-notch customer service and showroom standards.
- Company: Join H.R. Owen, the UK's premier luxury automotive dealer group.
- Benefits: Enjoy flexible hours with a zero-hour contract and work in a prestigious environment.
- Why this job: Be an ambassador for luxury brands while building relationships and enhancing your driving skills.
- Qualifications: Must have experience driving luxury vehicles and a clean driving licence.
- Other info: Ideal for those passionate about the luxury industry and delivering exceptional service.
H.R. Owen, the UK’s leading luxury automotive dealer group, is seeking a Zero Hour Driver to work with Lotus, Manchester. We’re looking for someone that’s used to going above and beyond to deliver the highest level of customer service, with a focus on maintaining high standards of care of customer and company property in line with procedures.
The Driver will work with the Lotusteam; collecting and delivering customer and company vehicles on behalf of the dealership as instructed, and ensuring the showroom is displayed per Brand Standard at all times. Maintaining the highest standards of driving is a given, but the right candidate will also be able to establish a good image and relationship with people who we deliver to or collect from, including other branches of the H.R. Owen Group, and will act as an ambassador for the dealership.
The type of person we are looking for:
- You will have previous experience driving luxury vehicles in a professional capacity.
- You will be able to maintain the highest standards of driving and ensure that a full clean driving license is maintained to enable such a vehicle as the manager directs to be driven.
- You will be able to take ownership of your role, with strong commitment and willingness assist the service team.
- You will be able to deliver the highest levels of customer service.
- You will have a passion for the luxury industry, be able to recognise excellence and have a basic knowledge of the brands H.R. Owen work with.
- You will have knowledge of and adherence to systems including legal responsibilities under the Road Traffic Act, and Vehicle Taxation Validity
- You will have outstanding interpersonal skills. You will communicate regularly with a wide range of people at all levels across the company.
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Zero Hour Driver employer: H.R. Owen Head Office
Contact Detail:
H.R. Owen Head Office Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Zero Hour Driver
✨Tip Number 1
Familiarise yourself with the luxury automotive market, especially brands like Lotus. Understanding their values and customer expectations will help you connect better during interviews and demonstrate your passion for the industry.
✨Tip Number 2
Network with current or former employees of H.R. Owen or similar luxury dealerships. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Showcase your driving experience with luxury vehicles by discussing specific instances where you maintained high standards of care and customer service. This will highlight your suitability for the role and your commitment to excellence.
✨Tip Number 4
Prepare to discuss your interpersonal skills and how you've built relationships in previous roles. Being able to communicate effectively with a diverse range of people is crucial for this position, so have examples ready to share.
We think you need these skills to ace Zero Hour Driver
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Zero Hour Driver position. Tailor your application to highlight how your experience aligns with their expectations.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have driving luxury vehicles and providing excellent customer service. Use specific examples to demonstrate your skills and commitment to high standards.
Showcase Your Interpersonal Skills: Since the role requires strong communication skills, make sure to mention instances where you've successfully interacted with customers or colleagues. This will show that you can represent the dealership well.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in the luxury automotive industry.
How to prepare for a job interview at H.R. Owen Head Office
✨Showcase Your Customer Service Skills
Since the role requires delivering high levels of customer service, be prepared to share specific examples from your past experiences. Highlight situations where you went above and beyond for a customer, especially in a luxury setting.
✨Demonstrate Your Knowledge of Luxury Vehicles
Familiarise yourself with the brands that H.R. Owen works with, particularly Lotus. Being able to discuss their features, history, and what makes them stand out will show your passion for the luxury automotive industry.
✨Emphasise Your Driving Experience
Make sure to mention your previous experience driving luxury vehicles. Discuss any relevant qualifications or training you have, and reassure them of your commitment to maintaining high driving standards.
✨Prepare for Interpersonal Questions
Given the importance of establishing good relationships, be ready to answer questions about how you handle interactions with customers and colleagues. Think of examples that demonstrate your outstanding interpersonal skills and ability to act as an ambassador for the dealership.