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For Companies At a Glance
- Tasks: Support the Parts Department and ensure efficient service for customers and technicians.
- Company: Join H.R. Owen, the UK's top luxury automotive dealer group.
- Benefits: Receive training, develop skills, and work in a dynamic luxury environment.
- Why this job: Be part of a prestigious brand and enhance your career in the luxury automotive industry.
- Qualifications: Experience as a Parts Advisor and strong communication skills are essential.
- Other info: Enjoy a supportive team atmosphere with opportunities for growth and development.
The predicted salary is between 28800 - 43200 £ per year.
H.R. Owen, the UK’s leading luxury automotive dealer group, is seeking a Parts Advisor to work with Bentley, Surrey. The right candidate will have the dedication, efficiency and attention-to-detail required for working with the Parts Department to the benefit of the department and dealership. Timely and careful execution of work and excellent organisation skills with reference to retail, trade, workshop sales and goods inwards are all key attributes of our ideal candidate.
The Bentley Parts Advisor will be able to ensure the efficient running of the Parts Department, ensuring customers are served in a polite and responsible manner, and Technicians are served as quickly and accurately as possible. The enormously experienced H.R. Owen Bentley team will offer support, advice and regular training activities to develop candidates to the highest level possible.
Qualifications
- You will have previous experience as a Parts Advisor in the motor industry.
- You will be able to take ownership of your role, with strong attention to detail and an ability to multitask and find innovative solutions to difficult problems.
- You will have strong written and verbal communication skills with the capability to adapt your style to multiple audiences.
- You will be able to deliver the highest levels of customer service to both external customers and the internal Parts and Service Department.
- You will have a passion for the luxury industry, be able to recognise excellence and have a basic knowledge of the brands H.R. Owen work with.
- You will be confident and proficient in the use of Microsoft Office (Word, Excel, PowerPoint & Outlook).
- You will have outstanding interpersonal skills.
- You will communicate regularly with a wide range of people at all levels across the company.
Parts Advisor employer: H.R. Owen Head Office
Contact Detail:
H.R. Owen Head Office Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who have experience with luxury brands. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching H.R. Owen and Bentley. Show us you know your stuff about their values and products. This will help you stand out as someone who genuinely cares about the brand and its customers.
✨Tip Number 3
Practice your communication skills! Since you'll be dealing with various people, role-play common scenarios with friends or family. This will help you feel more confident when chatting with customers and technicians.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for the luxury automotive industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about the brands we work with and the service we provide.
Tailor Your CV: Make sure your CV is tailored to the Parts Advisor role. Highlight your previous experience in the motor industry and any specific skills that match the job description. We love seeing candidates who take the time to align their experience with what we’re looking for.
Be Clear and Concise: In your written application, clarity is key! Use straightforward language and keep your sentences concise. We appreciate candidates who can communicate effectively, so make sure your application reflects your strong written communication skills.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team at H.R. Owen.
How to prepare for a job interview at H.R. Owen Head Office
✨Know Your Parts
Familiarise yourself with the parts and services offered by H.R. Owen, especially those related to Bentley. Being able to discuss specific parts and their functions during the interview will show your genuine interest and expertise in the luxury automotive sector.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in previous roles. Highlight situations where you went above and beyond to assist customers or resolve issues, as this is crucial for a Parts Advisor role.
✨Demonstrate Attention to Detail
Be ready to discuss how you manage tasks that require precision and organisation. You might want to share specific strategies or tools you use to keep track of inventory and ensure accuracy in orders, which is vital for the efficient running of the Parts Department.
✨Communicate Effectively
Practice articulating your thoughts clearly and confidently. Since you'll be interacting with various stakeholders, showcasing your strong verbal and written communication skills during the interview will be key to demonstrating your fit for the role.
