Department Manager - Teleford in Telford

Department Manager - Teleford in Telford

Telford Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a department to enhance sales and deliver an exceptional customer experience.
  • Company: Join H&M Group, a diverse family of fashion brands committed to sustainability.
  • Benefits: Enjoy staff discounts, flexible hours, and extensive development opportunities.
  • Why this job: Make a real impact in fashion while growing your leadership skills.
  • Qualifications: Management experience in a customer-facing role and a passion for people.
  • Other info: Be part of a diverse team that values inclusion and creativity.

The predicted salary is between 28800 - 43200 £ per year.

This is a permanent position offering 39 hours per week. This position is based in the H&M Teleford Store in the Teleford Shopping Centre. Our Leaders have the ambition to make our people and business grow. As a Department Manager, you are responsible for overseeing a department to support the Sales and Profit of the store and along with your Team deliver a Customer First Experience.

Key responsibilities:

  • You lead with a vision to secure the best experience for all our colleagues and customers.
  • You evaluate your team’s performance, provide regular feedback, and support succession through their development and training.
  • You analyse and follow up on Sales & Profit KPIs for your department.
  • You ensure Health & Safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees and customers' safety.

We are looking for people who have:

  • Management experience in a customer-facing environment.
  • Previous experience of leading and managing teams.
  • A passion for profitability and people.

Availability: 7 days fully flexible, weekends included.

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP.

Inclusion & Diversity: H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process. We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.

Company Description: H&M Group is a family of brands; H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET and Afound. At H&M Group, our people are the driving force behind our commitment to creating meaningful growth and more sustainable lifestyles. Help us re-imagine fashion and together we will re-shape our industry.

H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way.

Department Manager - Teleford in Telford employer: H & M Hennes & Mauritz Gruppe

H&M Group is an exceptional employer that prioritises the growth and development of its employees, offering extensive training and career advancement opportunities within a vibrant and inclusive work culture. Located in the bustling Telford Shopping Centre, our Department Manager role not only provides a competitive salary and benefits, including a generous staff discount across all H&M brands, but also fosters a collaborative environment where diverse ideas and experiences are valued, ensuring a rewarding experience for both colleagues and customers.
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Contact Detail:

H & M Hennes & Mauritz Gruppe Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Department Manager - Teleford in Telford

✨Tip Number 1

Get to know the company culture! Before your interview, dive into H&M's values and mission. This will help you align your answers with what they care about, showing you're a perfect fit for their team.

✨Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your management experience can drive sales and enhance customer experiences at H&M.

✨Tip Number 3

Show off your leadership skills! Be ready to share specific examples of how you've developed your team and improved performance in previous roles. H&M loves candidates who can inspire and grow others.

✨Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you message. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!

We think you need these skills to ace Department Manager - Teleford in Telford

Management Experience
Team Leadership
Customer Service Orientation
Sales and Profit Analysis
Performance Evaluation
Training and Development
Health and Safety Compliance
Legal Knowledge
Flexibility
Passion for Profitability
Communication Skills
Diversity and Inclusion Awareness

Some tips for your application 🫡

Show Your Leadership Skills: When filling out your application, make sure to highlight your management experience. We want to see how you've led teams in customer-facing environments and how you’ve driven performance. Use specific examples to showcase your ability to motivate and develop others!

Be Data-Driven: Since the role involves analysing Sales & Profit KPIs, it’s a good idea to mention any experience you have with data analysis. We love candidates who can demonstrate their understanding of how to use numbers to drive success in a retail environment.

Emphasise Flexibility: This position requires full availability, including weekends. Make sure to clearly state your flexibility in your application. We appreciate candidates who are ready to adapt and meet the needs of our customers at any time!

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about H&M Group while you’re at it!

How to prepare for a job interview at H & M Hennes & Mauritz Gruppe

✨Know Your Numbers

Before the interview, brush up on your understanding of sales and profit KPIs. Be ready to discuss how you've used data to drive performance in previous roles. This shows you’re not just a people manager but also someone who understands the business side of things.

✨Showcase Your Leadership Style

Think about your management style and be prepared to share specific examples of how you've developed your team in the past. Highlight instances where you provided feedback or training that led to improved performance. This will demonstrate your commitment to both people and profitability.

✨Emphasise Customer Experience

Since this role is all about delivering a customer-first experience, come armed with examples of how you've enhanced customer satisfaction in previous positions. Discuss any initiatives you’ve led that improved the shopping experience, as this aligns perfectly with H&M's values.

✨Be Flexible and Open-Minded

Given the requirement for full flexibility, express your willingness to work varied hours, including weekends. Show that you understand the retail environment and are ready to adapt to meet the needs of the business and your team.

Department Manager - Teleford in Telford
H & M Hennes & Mauritz Gruppe
Location: Telford
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