Store Manager - Fort Kinnaird, Edinburgh
Store Manager - Fort Kinnaird, Edinburgh

Store Manager - Fort Kinnaird, Edinburgh

Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the store team, drive sales, and ensure a fantastic customer experience.
  • Company: Join H&M Group, a diverse family of fashion brands committed to sustainability.
  • Benefits: Enjoy staff discounts, global development opportunities, and competitive perks.
  • Why this job: Be part of a vibrant culture that values growth, diversity, and customer-first mindset.
  • Qualifications: Management experience in retail, passion for goals, and a customer-first attitude required.
  • Other info: Flexible availability needed; weekends included.

The predicted salary is between 28800 - 43200 £ per year.

Stores Sales & Operations Store Manager – Fort Kinnaird, Edinburgh

This is a permanent position offering 39hours per week. The position is based in the H&M Fort Kinnaird, Edinburgh store

Our Leaders have the ambition to make our people and business grow. As a Store Manager, you are responsible for planning and achieving the sales and profit goals of the store. You lead, coach, and develop the team, promote a safe work environment, and ensure a great customer-first experience.

Key responsibilities:

Sales & Profit:

  • You lead with a vision to secure the best experience for all our colleagues and customers
  • You analyse and follow up your Store’s Sales & Profit KPIs and take actions to maximise results.
  • You oversee store operations and ensure best practices are followed in-store and in line with the Area vision.

People & Teams:

  • You ensure all employee relation responsibilities, legal requirements, and H&M policies are fulfilled.
  • You recruit, train, develop, and manage succession for your Store.
  • You evaluate and manage the performance of your team through dialogues, development plans, and feedback to encourage leadership and support business needs.
  • You ensure health & safety; legal and security issues are being handled in accordance with H&M standards and local legislation.

We are looking for people who have:

  • Management experience in a customer-facing environment
  • Previous experience of leading and managing teams
  • Knowledge and passion for driving goals forward
  • A passion for profitability and people
  • A Customer-first mindset

Availability 7 days fully flexible, weekends included.

Benefits

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here .

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.

Inclusion & Diversity

H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.

Company Description

H&M Group is a family of brands; H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET and Afound. At H&M Group, our people are the driving force behind our commitment to creating meaningful growth and more sustainable lifestyles. Help us re-imagine fashion and together we will re-shape our industry. Learn more about H&M Group here .

H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here .

&M here .

Location

Newcraighall Road, Edinburgh, United Kingdom

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Store Manager - Fort Kinnaird, Edinburgh employer: H & M Hennes & Mauritz Gruppe

H&M Group is an exceptional employer that prioritises the growth and development of its employees, offering extensive training and career advancement opportunities within a vibrant and inclusive work culture. Located in Fort Kinnaird, Edinburgh, our Store Manager role not only provides competitive benefits such as a generous staff discount across all H&M brands but also fosters a customer-first mindset, ensuring a rewarding experience for both team members and customers alike.
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Contact Detail:

H & M Hennes & Mauritz Gruppe Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Manager - Fort Kinnaird, Edinburgh

✨Tip Number 1

Familiarise yourself with H&M's values and culture. Understanding their commitment to sustainability and inclusivity will help you align your approach during interviews and discussions, showcasing that you're a great fit for the team.

✨Tip Number 2

Prepare specific examples from your past management experience that demonstrate your ability to lead teams and drive sales. Highlighting measurable outcomes can make a strong impression on hiring managers.

✨Tip Number 3

Network with current or former H&M employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.

✨Tip Number 4

Be ready to discuss how you would create a customer-first environment in the store. Think about strategies you've used in the past to enhance customer experiences and be prepared to share those ideas.

We think you need these skills to ace Store Manager - Fort Kinnaird, Edinburgh

Leadership Skills
Sales Management
Customer Service Excellence
Team Development
Performance Management
Analytical Skills
Profitability Focus
Operational Oversight
Recruitment and Training
Health and Safety Compliance
Communication Skills
Problem-Solving Skills
Flexibility and Adaptability
Knowledge of Retail KPIs

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Store Manager at H&M. Familiarise yourself with their sales and profit goals, team management, and customer-first approach.

Tailor Your CV: Highlight your management experience in customer-facing environments. Emphasise your ability to lead teams, drive profitability, and create a positive customer experience. Use specific examples to demonstrate your achievements.

Showcase Relevant Skills: In your application, focus on skills that align with the job description, such as team development, performance management, and adherence to health and safety standards. Mention any relevant training or certifications.

Follow Application Guidelines: Remember not to include a cover letter as per H&M's request. Ensure your application is concise, clear, and free from biases. Double-check for any specific instructions on the application process before submitting.

How to prepare for a job interview at H & M Hennes & Mauritz Gruppe

✨Show Your Leadership Skills

As a Store Manager, you'll be leading a team, so it's crucial to demonstrate your leadership abilities during the interview. Share specific examples of how you've successfully managed teams in the past, focusing on your coaching and development strategies.

✨Understand Sales & Profit KPIs

Familiarise yourself with key performance indicators related to sales and profit. Be prepared to discuss how you would analyse these metrics and implement strategies to maximise results in the store. This shows your analytical skills and business acumen.

✨Emphasise Customer Experience

H&M values a customer-first mindset, so highlight your experience in creating exceptional customer experiences. Discuss any initiatives you've led that improved customer satisfaction or loyalty, as this aligns with the company's core values.

✨Be Ready for Flexibility Questions

Since the role requires full flexibility, be prepared to discuss your availability and willingness to work weekends and holidays. Showing that you're adaptable and committed to the team's success will make a positive impression.

Store Manager - Fort Kinnaird, Edinburgh
H & M Hennes & Mauritz Gruppe
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