Sales Advisor - Horsham

Sales Advisor - Horsham

Horsham Part-Time No working from home possible
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At a Glance

  • Tasks: Inspire customers with fashion campaigns and deliver an amazing shopping experience.
  • Company: Join the vibrant H&M Group, a leader in sustainable fashion.
  • Benefits: Enjoy staff discounts, flexible hours, and global development opportunities.
  • Other info: Flexible shifts available; weekends included.
  • Why this job: Be part of a diverse team and make a real impact in retail.
  • Qualifications: A passion for people and fashion is more important than experience.

This is a permanent part-time position offering 8, 12 and 20 hours per week. The position is based in the H&M Horsham store.

Responsibilities

  • You are responsible for inspiring our customers by promoting campaigns, offers, and activities and delivering a great customer experience that contributes to the sales and profit goals of your store.
  • You give and receive honest feedback to support not only your own development but also your colleague’s development.
  • You follow health and safety routines to promote the safety and well-being of all our colleagues and customers.

If your personality and love for people & fashion matches our beliefs and values, we appreciate this more than your experience & qualifications for our Sales Advisor positions.

Availability 2, 3 and 5 days fully flexible, weekends included. Unfortunately, this is not a position that we are able to offer sponsorship for under the skilled worker route.

Benefits

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.

Inclusion & Diversity

H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.

Company Description

H&M Group is a family of brands; H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET and Afound. At H&M Group, our people are the driving force behind our commitment to creating meaningful growth and more sustainable lifestyles. Help us re-imagine fashion and together we will re-shape our industry. Learn more about H&M Group here.

H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.

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Sales Advisor - Horsham employer: H & M Hennes & Mauritz Gruppe

H&M Group is an exceptional employer that values its employees by offering flexible part-time roles, competitive benefits including a generous staff discount across all brands, and extensive development opportunities. Our inclusive work culture fosters collaboration and personal growth, making the H&M Horsham store a vibrant place to inspire customers while being part of a diverse team committed to sustainability and meaningful change in the fashion industry.

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Contact Details:

H & M Hennes & Mauritz Gruppe Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Sales Advisor - Horsham

Get to Know Your Local Scene

Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!

Show Off Your Personality

Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!

Utilise College or University Resources

If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!

Check Out Seasonal Opportunities

Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including H & M Hennes & Mauritz Gruppe, may even transition seasonal workers into permanent positions if you impress them!

We think you need these skills to ace Sales Advisor - Horsham

Customer Service Skills
Sales Skills
Communication Skills
Teamwork
Flexibility
Health and Safety Awareness
Feedback Reception and Delivery

Some tips for your application 🫡

Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like H & M Hennes & Mauritz Gruppe that you're all about creating great shopping experiences.

Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!

Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at H & M Hennes & Mauritz Gruppe will appreciate a straightforward CV that’s easy to skim through.

Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about H & M Hennes & Mauritz Gruppe and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!

How to prepare for a job interview at H & M Hennes & Mauritz Gruppe

Mastering Brand Knowledge

As we're heading into a part-time retail role at H & M Hennes & Mauritz Gruppe, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.

Excellent Customer Scenarios

Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!

Tailoring Your Availability

Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.

Show Off Your Team Spirit

Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at H & M Hennes & Mauritz Gruppe!