Department Manager - Newbury

Department Manager - Newbury

Newbury Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a department to enhance sales and deliver an exceptional customer experience.
  • Company: Join H&M, a global fashion leader committed to sustainability and inclusivity.
  • Benefits: Enjoy staff discounts, competitive perks, and extensive development opportunities.
  • Why this job: Make a real impact in fashion while growing your leadership skills.
  • Qualifications: Management experience in customer-facing roles and a passion for team development.
  • Other info: Flexible hours with a focus on diversity and inclusion in the workplace.

The predicted salary is between 28800 - 43200 £ per year.

This is a permanent position offering 39 hours per week. The position is based in the H&M Newbury store. Our Leaders have the ambition to make our people and business grow. As a Department Manager, you are responsible for overseeing a department to support the Sales and Profit of the store and along with your Team deliver a Customer First Experience.

Key responsibilities:

  • You lead with a vision to secure the best experience for all our colleagues and customers.
  • You evaluate your team’s performance, provide regular feedback, and support succession through their development and training.
  • You analyse and follow up on Sales & Profit KPI's for your department.
  • You ensure Health & Safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees and customers' safety.

We are looking for people who have:

  • Management experience in a customer-facing environment.
  • Previous experience of leading and managing teams.
  • A passion for profitability and people.

Availability 7 days fully flexible, weekends included. We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here. In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.

Inclusion & Diversity

H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process. We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.

Company Description

H&M Group is a family of brands; H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET and Afound. At H&M Group, our people are the driving force behind our commitment to creating meaningful growth and more sustainable lifestyles. Help us re-imagine fashion and together we will re-shape our industry. H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way.

Department Manager - Newbury employer: H & M Hennes & Mauritz Gruppe

H&M Group is an exceptional employer that prioritises the growth and development of its employees, offering extensive training and career advancement opportunities within a vibrant and inclusive work culture. As a Department Manager in Newbury, you will benefit from competitive perks, including a generous staff discount across all H&M brands and participation in the H&M Incentive Program, all while contributing to a customer-first experience in a dynamic retail environment.
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Contact Detail:

H & M Hennes & Mauritz Gruppe Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Department Manager - Newbury

✨Tip Number 1

Get to know the company culture! Before your interview, spend some time browsing H&M's website and social media. Understanding their values and mission will help you connect with the interviewers and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your leadership stories! Think of specific examples from your past management experience where you led a team to success or improved customer satisfaction. We want to hear how you’ve made a difference, so be ready to share those stories during your interview.

✨Tip Number 3

Be prepared to discuss KPIs! Since the role involves analysing Sales & Profit KPIs, brush up on your knowledge of these metrics. Show us how you've used data to drive decisions in your previous roles, and how you can apply that to H&M.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and serious about joining the H&M family. Don’t forget to follow up after applying; a little nudge can go a long way!

We think you need these skills to ace Department Manager - Newbury

Management Experience
Team Leadership
Customer Service Orientation
Sales and Profit Analysis
Performance Evaluation
Training and Development
Health and Safety Compliance
Legal Knowledge
Flexibility
Passion for Profitability
Communication Skills
Problem-Solving Skills
Diversity and Inclusion Awareness

Some tips for your application 🫡

Show Your Leadership Skills: When applying for the Department Manager role, make sure to highlight your management experience. We want to see how you've led teams in customer-facing environments and how you’ve driven performance. Share specific examples that showcase your ability to motivate and develop your team!

Focus on Customer Experience: Since this role is all about delivering a Customer First Experience, let us know how you've prioritised customer satisfaction in your previous roles. We love hearing about your strategies for enhancing the shopping experience and how you’ve tackled challenges in this area.

Be Data-Driven: We’re keen on candidates who can analyse Sales & Profit KPIs effectively. In your application, mention any experience you have with data analysis and how it has influenced your decision-making. Show us that you can use numbers to drive success in your department!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about H&M Group and what we stand for!

How to prepare for a job interview at H & M Hennes & Mauritz Gruppe

✨Know Your Numbers

As a Department Manager, you'll need to analyse Sales & Profit KPIs. Brush up on your understanding of these metrics before the interview. Be ready to discuss how you've used data to drive performance in previous roles.

✨Showcase Your Leadership Style

Prepare examples that highlight your management experience and how you’ve developed your team. Think about specific instances where you provided feedback or supported someone’s growth. This will demonstrate your commitment to a 'Customer First Experience'.

✨Understand H&M's Values

Familiarise yourself with H&M Group's commitment to inclusion and diversity. Be prepared to discuss how you can contribute to creating an equitable workplace and how your values align with theirs. This shows you're not just a fit for the role, but for the company culture too.

✨Be Flexible and Available

Since the role requires full flexibility, be honest about your availability during the interview. Highlight your willingness to work weekends and adapt to the needs of the store. This will show your dedication and readiness to support the team.

Department Manager - Newbury
H & M Hennes & Mauritz Gruppe
Location: Newbury
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