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- Tasks: Lead a department to enhance sales and deliver an exceptional customer experience.
- Company: Join H&M, a global fashion leader committed to sustainability and inclusivity.
- Benefits: Enjoy staff discounts, competitive perks, and extensive development opportunities.
- Why this job: Make a real impact in fashion while growing your leadership skills.
- Qualifications: Management experience in customer-facing roles and a passion for team development.
- Other info: Flexible hours with a focus on diversity and inclusion in the workplace.
The predicted salary is between 36000 - 60000 £ per year.
This is a permanent position offering 39 hours per week. The position is based in the H&M Newbury store. Our Leaders have the ambition to make our people and business grow. As a Department Manager, you are responsible for overseeing a department to support the Sales and Profit of the store and along with your Team deliver a Customer First Experience.
Key responsibilities:
- You lead with a vision to secure the best experience for all our colleagues and customers.
- You evaluate your team's performance, provide regular feedback, and support succession through their development and training.
- You analyse and follow up on Sales & Profit KPI's for your department.
- You ensure Health & Safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees and customers' safety.
We are looking for people who have:
- Management experience in a customer-facing environment.
- Previous experience of leading and managing teams.
- A passion for profitability and people.
- Availability 7 days fully flexible, weekends included.
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here. In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
Inclusion & Diversity
H&M is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process. We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Company Description
H&M Group is a family of brands; H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET and Afound. At H&M Group, our people are the driving force behind our commitment to creating meaningful growth and more sustainable lifestyles. Help us re-imagine fashion and together we will re-shape our industry. Learn more about H&M Group here. H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.
Department Manager in Newbury employer: H & M Hennes & Mauritz Gruppe
Contact Detail:
H & M Hennes & Mauritz Gruppe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Department Manager in Newbury
✨Tip Number 1
Network like a pro! Reach out to current or former employees at H&M through LinkedIn or other platforms. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to management and customer service. Think about your past experiences and how they align with H&M's values. We want to see your passion for people and profitability shine through!
✨Tip Number 3
Showcase your leadership skills during the interview. Share specific examples of how you've developed your team and improved sales in previous roles. Remember, we’re looking for someone who can inspire and lead a diverse team!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the H&M family. Good luck!
We think you need these skills to ace Department Manager in Newbury
Some tips for your application 🫡
Show Your Leadership Skills: As a Department Manager, we want to see your management experience shine through. Highlight any previous roles where you led a team or improved performance. Use specific examples to show how you’ve made a positive impact in a customer-facing environment.
Be Data-Driven: We love numbers! Make sure to mention any experience you have with analysing sales and profit KPIs. This shows us that you understand the business side of things and can contribute to our goals effectively.
Emphasise Your Flexibility: Since the role requires availability 7 days a week, let us know about your flexibility in your application. We appreciate candidates who are ready to adapt to the needs of the business and support our team whenever necessary.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at H & M Hennes & Mauritz Gruppe
✨Know Your Numbers
As a Department Manager, you'll need to be on top of Sales & Profit KPIs. Before the interview, brush up on relevant metrics and think about how you've used data to drive performance in your previous roles. This will show that you understand the business side of things.
✨Showcase Your Leadership Style
Prepare to discuss your management experience and how you lead teams. Think of specific examples where you've provided feedback or supported team development. This will demonstrate your ability to inspire and grow your team, which is crucial for this role.
✨Customer First Mindset
H&M values a Customer First Experience, so be ready to share how you've prioritised customer satisfaction in past positions. Have a couple of stories that highlight your commitment to creating positive experiences for customers and colleagues alike.
✨Embrace Diversity and Inclusion
Familiarise yourself with H&M's commitment to diversity and inclusion. Be prepared to discuss how you've contributed to a diverse workplace in your previous roles. This shows that you align with their values and are ready to foster an inclusive environment.
