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For Companies At a Glance
- Tasks: Lead a department to enhance sales and deliver an exceptional customer experience.
- Company: Join H&M Group, a diverse family of fashion brands committed to sustainability.
- Benefits: Enjoy staff discounts, competitive perks, and global development opportunities.
- Why this job: Make a real impact in fashion while growing your leadership skills.
- Qualifications: Management experience in retail and a passion for people and profitability.
- Other info: Flexible hours with a focus on inclusion and diversity in the workplace.
The predicted salary is between 28800 - 43200 £ per year.
This is a permanent position offering 39 hours per week. The position is based in the H&M Hereford store. Our Leaders have the ambition to make our people and business grow. As a Department Manager, you are responsible for overseeing a department to support the Sales and Profit of the store and along with your Team deliver a Customer First Experience.
Responsibilities
- You lead with a vision to secure the best experience for all our colleagues and customers.
- You evaluate your team’s performance, provide regular feedback, and support succession through their development and training.
- You analyse and follow up on Sales & Profit KPIs for your department.
- You ensure Health & Safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees and customers' safety.
Qualifications
- Management experience in a customer-facing environment.
- Previous experience of leading and managing teams.
- A passion for profitability and people.
- Availability 7 days fully flexible, weekends included.
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here. In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
Inclusion & Diversity
H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process. We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Company Description
H&M Group is a family of brands; H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET and Afound. At H&M Group, our people are the driving force behind our commitment to creating meaningful growth and more sustainable lifestyles. Help us re-imagine fashion and together we will re-shape our industry. Learn more about H&M Group here. H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.
Department Manager - Hereford employer: H & M Hennes & Mauritz Gruppe
Contact Detail:
H & M Hennes & Mauritz Gruppe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Department Manager - Hereford
✨Tip Number 1
Get to know the company culture! Before your interview, dive into H&M's values and mission. This will help you connect your experience with their goals and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or improved sales. Be ready to share these during your interview to demonstrate your management skills and passion for profitability.
✨Tip Number 3
Show your flexibility! Since the role requires availability seven days a week, be upfront about your schedule and willingness to adapt. This shows you're committed and ready to jump in whenever needed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore more about the role and the amazing benefits we offer at H&M.
We think you need these skills to ace Department Manager - Hereford
Some tips for your application 🫡
Show Your Leadership Skills: As a Department Manager, we want to see your leadership style shine through in your application. Share examples of how you've led teams in the past and how you’ve motivated them to achieve their goals.
Highlight Customer Experience: Since delivering a Customer First Experience is key, make sure to mention any relevant experience you have in enhancing customer satisfaction. We love to see how you’ve gone above and beyond for customers!
Be Data-Driven: We’re all about analysing Sales & Profit KPIs, so don’t shy away from mentioning your experience with data analysis. Show us how you’ve used numbers to drive decisions and improve performance in your previous roles.
Keep It Simple and Direct: Remember, no cover letters! Just focus on filling out the application form clearly and concisely. We appreciate straightforwardness, so get to the point and let your skills speak for themselves!
How to prepare for a job interview at H & M Hennes & Mauritz Gruppe
✨Know Your Numbers
As a Department Manager, you'll need to be on top of Sales & Profit KPIs. Before the interview, brush up on relevant metrics and think about how you've used data to drive performance in your previous roles. Be ready to discuss specific examples where your analysis led to positive outcomes.
✨Showcase Your Leadership Style
H&M values leaders who can inspire and develop their teams. Prepare to share your leadership philosophy and provide examples of how you've supported team members' growth. Think about times when you’ve given constructive feedback or facilitated training sessions.
✨Emphasise Customer Experience
Since delivering a Customer First Experience is key, come armed with stories that highlight your commitment to customer service. Discuss how you've handled challenging situations or improved customer satisfaction in your previous roles, showing that you understand the importance of putting customers first.
✨Be Flexible and Open-Minded
With the role requiring full flexibility, it's important to convey your willingness to adapt. Share experiences where you've successfully managed changing priorities or worked outside of your comfort zone. This will demonstrate that you're ready to meet the demands of the job head-on.
