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- Tasks: Lead a department to enhance sales and deliver an exceptional customer experience.
- Company: Join H&M Group, a diverse family of fashion brands committed to sustainability.
- Benefits: Enjoy staff discounts, competitive perks, and extensive development opportunities.
- Why this job: Make a real impact in a dynamic retail environment while growing your leadership skills.
- Qualifications: Management experience in customer-facing roles and a passion for team development.
- Other info: Flexible hours with a focus on inclusion and diversity in the workplace.
The predicted salary is between 36000 - 60000 £ per year.
This is a permanent position offering 39 hours per week. The position is based in the H&M Braehead Shopping Centre Store. Our Leaders have the ambition to make our people and business grow. As a Department Manager, you are responsible for overseeing a department to support the Sales and Profit of the store and along with your Team deliver a Customer First Experience.
Key responsibilities:
- You lead with a vision to secure the best experience for all our colleagues and customers.
- You evaluate your team’s performance, provide regular feedback, and support succession through their development and training.
- You analyse and follow up on Sales & Profit KPI's for your department.
- You ensure Health & Safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees and customers' safety.
We are looking for people who have:
- Management experience in a customer-facing environment.
- Previous experience of leading and managing teams.
- A passion for profitability and people.
- Availability 7 days fully flexible, weekends included.
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP.
Inclusion & Diversity: H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process. We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Location: King's Inch Road, Glasgow, United Kingdom.
Department Manager - Braehead in Glasgow employer: H & M Hennes & Mauritz Gruppe
Contact Detail:
H & M Hennes & Mauritz Gruppe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Department Manager - Braehead in Glasgow
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time browsing H&M's website and social media. Understanding their values and mission will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples from your past management experience where you led a team to success or improved customer satisfaction. These anecdotes will help you demonstrate your skills and passion for profitability during the interview.
✨Tip Number 3
Be ready to discuss KPIs! Since the role involves analysing Sales & Profit KPIs, brush up on your knowledge of these metrics. Be prepared to talk about how you've used data to drive performance in previous roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the H&M family. Don’t forget to highlight your flexibility and commitment to creating a great customer experience!
We think you need these skills to ace Department Manager - Braehead in Glasgow
Some tips for your application 🫡
Show Your Leadership Skills: When applying for the Department Manager role, make sure to highlight your management experience. We want to see how you've led teams in customer-facing environments and how you’ve driven performance. Share specific examples that showcase your ability to motivate and develop your team!
Focus on Customer Experience: Since delivering a Customer First Experience is key, let us know how you've prioritised customer satisfaction in your previous roles. We love hearing about your strategies for enhancing the shopping experience and how you’ve tackled challenges in this area.
Be Data-Driven: We’re all about analysing Sales & Profit KPIs, so don’t shy away from mentioning your experience with data analysis. Talk about how you've used metrics to inform decisions and improve department performance. Numbers can really make your application stand out!
Apply Through Our Website: We encourage you to apply directly through our website for a smooth application process. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our H&M family!
How to prepare for a job interview at H & M Hennes & Mauritz Gruppe
✨Know Your Numbers
As a Department Manager, you'll need to analyse Sales & Profit KPIs. Brush up on your understanding of these metrics before the interview. Be ready to discuss how you've used data to drive performance in previous roles.
✨Showcase Your Leadership Style
Prepare examples that highlight your management experience and how you’ve developed your team. Think about specific instances where you provided feedback or training that led to improved performance. This will demonstrate your ability to lead with a vision.
✨Customer First Mindset
H&M values a Customer First Experience, so be prepared to share how you've prioritised customer satisfaction in your past roles. Discuss strategies you've implemented to enhance the customer experience and how they contributed to sales growth.
✨Emphasise Flexibility and Teamwork
Since the role requires full availability, express your willingness to work flexible hours, including weekends. Also, highlight your ability to collaborate with diverse teams, as H&M values inclusion and diversity in their workforce.
