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- Tasks: Lead a department to enhance sales and deliver an exceptional customer experience.
- Company: Join H&M Group, a diverse family of fashion brands committed to sustainability.
- Benefits: Enjoy staff discounts, competitive perks, and extensive development opportunities.
- Why this job: Make a real impact in a dynamic retail environment while growing your leadership skills.
- Qualifications: Management experience in customer-facing roles and a passion for team development.
- Other info: Flexible hours with a focus on inclusion and diversity in the workplace.
The predicted salary is between 30000 - 42000 £ per year.
This is a permanent position offering 39 hours per week. The position is based in the H&M Braehead Shopping Centre Store.
Our Leaders have the ambition to make our people and business grow. As a Department Manager, you are responsible for overseeing a department to support the Sales and Profit of the store and along with your Team deliver a Customer First Experience.
Key responsibilities:- You lead with a vision to secure the best experience for all our colleagues and customers.
- You evaluate your team’s performance, provide regular feedback, and support succession through their development and training.
- You analyse and follow up on Sales & Profit KPI's for your department.
- You ensure Health & Safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees and customers' safety.
We are looking for people who have:
- Management experience in a customer-facing environment.
- Previous experience of leading and managing teams.
- A passion for profitability and people.
- Availability 7 days fully flexible, weekends included.
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP.
Inclusion & Diversity: H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas.
Location: King's Inch Road, Glasgow, United Kingdom.
Department Manager - Braehead in Glasgow employer: H & M Hennes & Mauritz Gruppe
Contact Detail:
H & M Hennes & Mauritz Gruppe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Department Manager - Braehead in Glasgow
✨Tip Number 1
Network like a pro! Reach out to current or former employees at H&M through LinkedIn or other platforms. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research H&M’s values, recent news, and their approach to customer service. Show them you’re not just another candidate but someone who truly gets their brand.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on your management experience and how you’ve led teams in the past. Confidence is key when you walk into that interview room!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the H&M family. Let’s get you that Department Manager role!
We think you need these skills to ace Department Manager - Braehead in Glasgow
Some tips for your application 🫡
Show Your Leadership Skills: As a Department Manager, we want to see your management experience shine through. Highlight any previous roles where you led a team or improved performance. Use specific examples to show how you’ve made a positive impact!
Focus on Customer Experience: We’re all about delivering a Customer First Experience. Make sure to mention any experiences where you’ve gone above and beyond for customers. This will show us that you share our passion for putting customers at the heart of everything we do.
Be Data-Driven: Since you'll be analysing Sales & Profit KPIs, it’s important to demonstrate your analytical skills. Share instances where you’ve used data to drive decisions or improve results. Numbers speak volumes, so let them do the talking!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at H & M Hennes & Mauritz Gruppe
✨Know Your Numbers
As a Department Manager, you'll need to analyse Sales & Profit KPIs. Brush up on your understanding of these metrics before the interview. Be ready to discuss how you've used data to drive performance in previous roles.
✨Showcase Your Leadership Style
Prepare to talk about your management experience and how you lead teams. Think of specific examples where you've provided feedback or supported team development. This will demonstrate your ability to create a 'Customer First Experience'.
✨Understand H&M's Values
Familiarise yourself with H&M Group's commitment to inclusion and diversity. Be prepared to discuss how you can contribute to a positive workplace culture and how diverse teams can enhance customer experiences.
✨Flexibility is Key
Since the role requires full availability, be honest about your flexibility. Highlight your willingness to work weekends and adapt to the needs of the store. This shows you're committed to supporting the team and business goals.
