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For Companies At a Glance
- Tasks: Lead a department, ensuring top-notch customer experiences and team performance.
- Company: Join H&M Group, a diverse family of fashion brands committed to sustainability.
- Benefits: Enjoy staff discounts, global development opportunities, and competitive perks.
- Why this job: Be part of a dynamic team that values growth, diversity, and innovation in fashion.
- Qualifications: Management experience in customer-facing roles and a passion for people and profitability.
- Other info: Flexible availability required; no cover letter needed to apply.
The predicted salary is between 30000 - 42000 £ per year.
Job Description
This is a permanent position offering 39 hours per week. This position is based in the H&M Shrewsbury Store in The Darwin shopping centre.
Our Leaders have the ambition to make our people and business grow. As a Department Manager, you are responsible for overseeing a department to support the sales and profit of the store, and along with your team, deliver a Customer First Experience.
Key responsibilities:
- You lead with a vision to secure the best experience for all our colleagues and customers.
- You evaluate your team’s performance, provide regular feedback, and support succession through their development and training.
- You analyse and follow up on sales & profit KPI\’s for your department.
- You ensure health & safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees and customers\’ safety.
Qualifications
- Management experience in a customer-facing environment.
- Previous experience of leading and managing teams.
- A passion for profitability and people.
- A customer-first mindset.
Additional Information
Availability: 7 days fully flexible, including weekends.
Benefits
We offer all our employees at H&M Group attractive benefits with extensive development opportunities worldwide. All employees receive a staff discount card, usable on all H&M Group brands in stores and online. Brands covered include H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound. In addition, employees are included in our H&M Incentive Program – HIP. You can read more about it here .
Besides global benefits, local markets offer various competitive perks and benefits, which may differ by employment type and country.
Inclusion & Diversity
H&M is part of H&M Group. We are committed to creating inclusive, diverse, and equitable workplaces. Our teams should reflect a variety of backgrounds, sharing knowledge, experience, and ideas. A diverse workforce positively impacts how we address challenges and relate to colleagues and customers worldwide. All diversity dimensions are considered in our recruitment process.
We aim for a fair and unbiased process; therefore, please do not attach a cover letter, as it may contain information that can trigger unintentional biases.
Company Description
H&M Group encompasses brands like H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound. Our people drive our growth and commitment to sustainable lifestyles. Help us re-imagine fashion and reshape our industry. Learn more here .
H&M offers the latest styles, designer collaborations, and wardrobe essentials, with a focus on fashion & quality at the best price sustainably. Learn more here .
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Department Manager - Shrewsbury employer: H & M Hennes & Mauritz Gruppe
Contact Detail:
H & M Hennes & Mauritz Gruppe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Department Manager - Shrewsbury
✨Tip Number 1
Familiarise yourself with H&M's values and mission. Understanding their commitment to sustainability and inclusivity will help you align your responses during interviews, showcasing that you're a good fit for their culture.
✨Tip Number 2
Prepare examples from your past management experience that demonstrate your ability to lead teams effectively. Highlight situations where you improved team performance or customer satisfaction, as these are key aspects of the role.
✨Tip Number 3
Research the latest trends in retail and customer service. Being knowledgeable about current industry practices can help you discuss how you would implement innovative strategies to enhance sales and customer experience at H&M.
✨Tip Number 4
Network with current or former H&M employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Department Manager - Shrewsbury
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Department Manager position. Understand the key responsibilities and required skills, such as management experience in a customer-facing environment and a passion for profitability.
Tailor Your CV: Make sure your CV highlights relevant management experience and any achievements in leading teams. Use specific examples that demonstrate your ability to deliver a customer-first experience and manage sales and profit KPIs.
Showcase Your Leadership Skills: In your application, emphasise your leadership style and how you evaluate team performance. Mention any training or development initiatives you've implemented in previous roles to support team growth.
Follow Application Guidelines: Remember not to include a cover letter as per H&M's request. Ensure your application is concise and focused on your qualifications and experiences that align with the role.
How to prepare for a job interview at H & M Hennes & Mauritz Gruppe
✨Show Your Leadership Skills
As a Department Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully managed teams in the past, focusing on your approach to providing feedback and supporting their development.
✨Understand Sales & Profit KPIs
Familiarise yourself with key performance indicators related to sales and profit. Be ready to discuss how you would analyse these metrics and implement strategies to improve them within your department.
✨Emphasise Customer Experience
H&M values a customer-first approach. Think of specific instances where you've enhanced customer experience in previous roles and be prepared to share these stories during your interview.
✨Highlight Your Flexibility
The role requires full availability, including weekends. Be honest about your flexibility and willingness to adapt to the needs of the business, as this is crucial for a management position in retail.
