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For Companies At a Glance
- Tasks: Lead a department, drive sales, and ensure an amazing customer experience.
- Company: Join H&M Group, a diverse family of fashion brands committed to sustainability.
- Benefits: Enjoy staff discounts, flexible hours, and global development opportunities.
- Why this job: Be part of a vibrant team that values growth, diversity, and creativity.
- Qualifications: Management experience in retail and a passion for leading teams required.
- Other info: Flexible availability is essential; weekends included.
The predicted salary is between 28800 - 43200 £ per year.
This is a permanent position offering 39 hours per week. The position is based in the H&M Poole store.
Our Leaders have the ambition to make our people and business grow. As a Department Manager you are responsible for overseeing a department to support the Sales and Profit of the store and along with your Team deliver a Customer First Experience.
Key responsibilities:
You lead with a vision to secure the best experience for all our colleagues and customers
You evaluate your team’s performance, provide regular feedback, and support succession through their development and training.
You analyse and follow up on Sales & Profit KPI\’s for your department.
You ensure Health & Safety, legal, and security arein accordance with H&M
We are looking for people who have:
Management experience in a customer-facing environment
Previous experience of leading and managing teams
A passion for profitability and people
Availability 7 days fully flexible, weekends included.
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here .
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
Inclusion & Diversity
H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Company Description
H&M Group is a family of brands; H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET and Afound. At H&M Group, our people are the driving force behind our commitment to creating meaningful growth and more sustainable lifestyles. Help us re-imagine fashion and together we will re-shape our industry. Learn more about H&M Group here .
H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here .
Location
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Department Manager - Poole employer: H & M Hennes & Mauritz Gruppe
Contact Detail:
H & M Hennes & Mauritz Gruppe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Department Manager - Poole
✨Tip Number 1
Familiarise yourself with H&M's values and mission. Understanding their commitment to sustainability and inclusivity will help you align your responses during interviews, showcasing that you're a good fit for their culture.
✨Tip Number 2
Prepare examples from your past management experience that demonstrate your ability to lead teams effectively. Highlight specific instances where you improved team performance or customer satisfaction, as these are key aspects of the Department Manager role.
✨Tip Number 3
Research the latest trends in retail and customer service. Being knowledgeable about current industry practices will not only impress your interviewers but also show that you are proactive and passionate about the retail environment.
✨Tip Number 4
Be ready to discuss how you would handle specific challenges related to sales and profit KPIs. Think about strategies you've used in the past to drive sales and how you can apply those to the H&M Poole store.
We think you need these skills to ace Department Manager - Poole
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Department Manager position. Highlight your management experience in a customer-facing environment and how it aligns with H&M's values.
Tailor Your CV: Make sure your CV reflects your relevant experience, particularly in leading teams and managing performance. Use specific examples that demonstrate your ability to drive sales and create a positive customer experience.
Highlight Your Skills: Focus on skills that are crucial for the role, such as team leadership, performance evaluation, and an understanding of sales and profit KPIs. Mention any training or development initiatives you have led in the past.
Follow Application Guidelines: Since H&M requests not to include a cover letter, ensure that your application is complete with only the required documents. Double-check for accuracy and completeness before submitting through our website.
How to prepare for a job interview at H & M Hennes & Mauritz Gruppe
✨Show Your Leadership Skills
As a Department Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully managed teams in the past, focusing on your approach to providing feedback and supporting their development.
✨Understand Sales & Profit KPIs
Familiarise yourself with key performance indicators related to sales and profit. Be ready to discuss how you would analyse these metrics and use them to drive your department's success, showcasing your passion for profitability.
✨Emphasise Customer Experience
H&M values a 'Customer First Experience'. Think of specific instances where you've enhanced customer satisfaction in previous roles. Be prepared to share your vision for creating an exceptional shopping experience in your department.
✨Be Flexible and Open-Minded
The role requires full flexibility, including weekends. Highlight your availability and willingness to adapt to the needs of the business. This shows that you're committed to the team's success and can handle the dynamic nature of retail.
