At a Glance
- Tasks: Lead a department to enhance sales and deliver an amazing customer experience.
- Company: Join H&M Group, a family of brands committed to sustainable fashion and meaningful growth.
- Benefits: Enjoy flexible hours, staff discounts, and participation in our H&M Incentive Program.
- Why this job: Be part of a diverse team that values your input and fosters personal development.
- Qualifications: Management experience in customer-facing roles and a passion for profitability and people are essential.
- Other info: Availability required 7 days a week, including weekends.
The predicted salary is between 28800 - 43200 £ per year.
This is a permanent position offering 39 hours per week. The position is based in the H&M Oxford Street East store. Our Leaders have the ambition to make our people and business grow. As a Department Manager you are responsible for overseeing a department to support the Sales and Profit of the store and along with your Team deliver a Customer First Experience. Key responsibilities: You lead with a vision to secure the best experience for all our colleagues and customers You evaluate your team’s performance, provide regular feedback, and support succession through their development and training. You analyse and follow up on Sales & Profit KPI’s for your department. You ensure Health & Safety, legal, and security arein accordance with H&M standards and local laws to always secure all employees and customers safety. Qualifications We are looking for people who have: Management experience in a customer-facing environment Previous experience of leading and managing teams A passion for profitability and people Additional Information Availability 7 days fully flexible, weekends included. We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here . In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries. Inclusion & Diversity H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process. We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases. Company Description H&M Group is a family of brands; H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET and Afound. At H&M Group, our people are the driving force behind our commitment to creating meaningful growth and more sustainable lifestyles. Help us re-imagine fashion and together we will re-shape our industry. Learn more about H&M Group here . H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here . Location 174-176 Oxford Street, London, United Kingdom #J-18808-Ljbffr
Department Manager - Oxford St East employer: H & M Hennes & Mauritz Gruppe
Contact Detail:
H & M Hennes & Mauritz Gruppe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Department Manager - Oxford St East
✨Tip Number 1
Familiarize yourself with H&M's values and mission. Understanding their commitment to sustainability and inclusivity will help you align your vision with theirs during the interview process.
✨Tip Number 2
Prepare examples from your past management experience that showcase your ability to lead a team effectively. Highlight instances where you improved sales or customer satisfaction, as these are key aspects of the role.
✨Tip Number 3
Demonstrate your analytical skills by discussing how you've used KPIs in previous roles to drive performance. Be ready to explain how you would apply this to the department you'll be managing at H&M.
✨Tip Number 4
Show your passion for people development. Share your approach to providing feedback and training to team members, as this is crucial for fostering a positive work environment and achieving business goals.
We think you need these skills to ace Department Manager - Oxford St East
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Department Manager at H&M. Highlight your management experience in customer-facing environments and how it aligns with the role.
Showcase Leadership Skills: Emphasize your ability to lead and develop a team. Provide specific examples of how you've evaluated performance, given feedback, and supported team members' growth.
Highlight Profitability Focus: Discuss your passion for profitability and how you've previously analyzed sales and profit KPIs. Mention any strategies you've implemented to improve these metrics.
Commitment to Inclusion & Diversity: Reflect on your understanding of inclusion and diversity in the workplace. Share experiences that demonstrate your commitment to creating an equitable environment for all employees and customers.
How to prepare for a job interview at H & M Hennes & Mauritz Gruppe
✨Show Your Leadership Skills
As a Department Manager, you'll need to demonstrate your management experience. Be prepared to share specific examples of how you've successfully led teams in the past, focusing on your ability to motivate and develop your colleagues.
✨Understand Sales & Profit KPIs
Familiarize yourself with key performance indicators related to sales and profit. During the interview, discuss how you have previously analyzed these metrics and used them to drive improvements in your department.
✨Emphasize Customer Experience
H&M values a 'Customer First Experience.' Be ready to talk about how you've prioritized customer satisfaction in your previous roles and any strategies you've implemented to enhance the shopping experience.
✨Highlight Your Flexibility
The role requires full availability, including weekends. Make sure to express your willingness to work flexible hours and how this aligns with your commitment to the team's success and the store's operations.