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- Tasks: Lead a department, ensuring top-notch customer experiences and team performance.
- Company: Join H&M Group, a diverse family of fashion brands committed to sustainability.
- Benefits: Enjoy staff discounts, flexible hours, and global development opportunities.
- Why this job: Be part of a dynamic team that values growth, diversity, and innovation in fashion.
- Qualifications: Management experience in customer-facing roles and a passion for people and profitability.
- Other info: This is a temporary position with a 12-month contract, requiring full flexibility.
The predicted salary is between 28800 - 43200 £ per year.
This is a temporary position (12 months) offering 39 hours per week. The position is based in the H&M Merthyr Tydfil store.
Our Leaders have the ambition to make our people and business grow. As a Department Manager you are responsible for overseeing a department to support the Sales and Profit of the store and along with your Team deliver a Customer First Experience.
Key responsibilities:
You lead with a vision to secure the best experience for all our colleagues and customers
You evaluate your team’s performance, provide regular feedback, and support succession through their development and training.
You analyse and follow up on Sales & Profit KPI\’s for your department.
You ensure Health & Safety, legal, and security arein accordance with H&M standards and local laws to always secure all employees and customers safety.
We are looking for people who have:
Management experience in a customer-facing environment
Previous experience of leading and managing teams
A passion for profitability and people
This is a permanent position offering 39hours per week. Availability 5 days fully flexible, weekends included. This position is based in the H&M Merthyr store.
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here .
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
Inclusion & Diversity
H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Company Description
H&M Group is a family of brands; H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET and Afound. At H&M Group, our people are the driving force behind our commitment to creating meaningful growth and more sustainable lifestyles. Help us re-imagine fashion and together we will re-shape our industry. Learn more about H&M Group here .
H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here .
Location
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Department Manager - Merthyr Tydfil (temporary) employer: H & M Hennes & Mauritz Gruppe
Contact Detail:
H & M Hennes & Mauritz Gruppe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Department Manager - Merthyr Tydfil (temporary)
✨Tip Number 1
Familiarise yourself with H&M's values and mission. Understanding their commitment to sustainability and customer experience will help you align your answers during the interview, showcasing that you're a great fit for their culture.
✨Tip Number 2
Prepare examples from your past management experience that demonstrate your ability to lead a team effectively. Focus on situations where you improved sales or enhanced customer satisfaction, as these are key aspects of the role.
✨Tip Number 3
Research the latest trends in retail and customer service. Being knowledgeable about current industry practices will not only impress your interviewers but also show that you are proactive and passionate about the retail environment.
✨Tip Number 4
Network with current or former H&M employees if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Department Manager - Merthyr Tydfil (temporary)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Department Manager position. Tailor your application to highlight your relevant management experience in a customer-facing environment.
Highlight Relevant Experience: In your CV, emphasise your previous experience leading and managing teams. Use specific examples that demonstrate your ability to drive sales and profitability while ensuring a positive customer experience.
Focus on Key Competencies: Make sure to address the competencies mentioned in the job description, such as evaluating team performance and ensuring health and safety standards. Use bullet points to clearly outline how you meet these requirements.
Submit Your Application: When you're ready, submit your application through our website. Remember not to include a cover letter, as H&M prefers applications without them to avoid biases. Double-check your CV for any errors before hitting submit.
How to prepare for a job interview at H & M Hennes & Mauritz Gruppe
✨Show Your Leadership Skills
As a Department Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully managed teams in the past, focusing on your approach to motivating staff and driving performance.
✨Understand Sales & Profit KPIs
Familiarise yourself with key performance indicators related to sales and profit. Be ready to discuss how you have previously analysed these metrics and used them to improve departmental performance.
✨Emphasise Customer Experience
H&M places a strong emphasis on delivering a customer-first experience. Think of specific instances where you've enhanced customer satisfaction or resolved issues effectively, and be prepared to share these during your interview.
✨Highlight Your Commitment to Diversity
H&M values inclusion and diversity in the workplace. Be prepared to discuss how you have fostered an inclusive environment in your previous roles and how you plan to continue this at H&M.