At a Glance
- Tasks: Lead a team to deliver an amazing customer experience and drive sales.
- Company: Join H&M, a global fashion leader with a focus on sustainability.
- Benefits: Enjoy staff discounts, flexible hours, and extensive development opportunities.
- Why this job: Make a real impact in a vibrant retail environment while growing your career.
- Qualifications: Management experience in retail and a passion for leading teams.
- Other info: Be part of a diverse team committed to inclusivity and growth.
The predicted salary is between 36000 - 60000 £ per year.
This is a permanent position, offering 39hours per week. This position is based in the H&M Enfield kids store in the Palace Gardens Shopping Centre.
Our Leaders have the ambition to make our people and business grow. As a Department Manager you are responsible for overseeing a department to support the Sales and Profitof the storeand along with yourTeamdeliver a Customer First Experience.
Key responsibilities:
- You lead with a vision to secure the best experience for all our colleagues and customers
- You evaluate your team’s performance, provide regular feedback, and support succession through their development and training.
- You analyse and follow up on Sales & Profit KPI\’s for your department.
- You ensure Health & Safety, legal, and security arein accordance with H&M standards and local laws to always secure all employees and customers safety.
We are looking for people who have:
- Management experience in a customer-facing environment
- Previous experience of leading and managing teams
- A passion for profitability and people
Availability 7 days fully flexible, weekends included.
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here .
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
Inclusion & Diversity
H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Company Description
H&M Group is a family of brands; H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET and Afound. At H&M Group, our people are the driving force behind our commitment to creating meaningful growth and more sustainable lifestyles. Help us re-imagine fashion and together we will re-shape our industry. Learn more about H&M Group here .
H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here .
Location #J-18808-Ljbffr
Department Manager - Enfield [Kids] employer: H & M Hennes & Mauritz Gruppe
Contact Detail:
H & M Hennes & Mauritz Gruppe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Department Manager - Enfield [Kids]
✨Tip Number 1
Get to know the company culture! Before your interview, dive into H&M's values and mission. This will help you connect your experience with what they stand for, showing you're not just a fit for the role but for the team too.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your management experience aligns with leading a team and driving sales – that’s what they want to hear!
✨Tip Number 3
Show your passion for people! During the interview, share examples of how you've developed your team members. Highlighting your commitment to their growth will resonate well with H&M's focus on people and profitability.
✨Tip Number 4
Don’t forget to ask questions! Prepare thoughtful questions about the team dynamics or the store's goals. This shows your genuine interest in the role and helps you assess if it’s the right fit for you too.
We think you need these skills to ace Department Manager - Enfield [Kids]
Some tips for your application 🫡
Show Your Leadership Skills: When filling out your application, make sure to highlight your management experience. We want to see how you've led teams in the past and how you can bring that passion for profitability and people to our store.
Be Customer-Centric: Remember, this role is all about delivering a Customer First Experience. Use your application to showcase any previous experiences where you’ve gone above and beyond for customers. We love to see that dedication!
Flexibility is Key: Since the position requires full flexibility, be upfront about your availability in your application. We appreciate honesty and want to know when you can jump in and support the team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at H & M Hennes & Mauritz Gruppe
✨Know Your Numbers
Before the interview, brush up on your understanding of sales and profit KPIs. Be ready to discuss how you've used data to drive performance in previous roles. This shows you’re not just a people manager but also someone who understands the business side of things.
✨Showcase Your Leadership Style
Think about your management style and be prepared to share examples of how you've developed your team in the past. Highlight specific instances where you provided feedback or training that led to improved performance. This will demonstrate your commitment to both people and profitability.
✨Emphasise Customer Experience
Since this role is all about delivering a customer-first experience, come armed with examples of how you've enhanced customer satisfaction in previous positions. Discuss any initiatives you’ve led that improved the shopping experience, as this aligns perfectly with H&M's values.
✨Be Flexible and Open-Minded
Given the requirement for full flexibility, express your willingness to work varied hours, including weekends. Share experiences where you adapted to changing circumstances or took on additional responsibilities, showcasing your commitment to the team's success.