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- Tasks: Lead a department to enhance sales and deliver an exceptional customer experience.
- Company: Join H&M Group, a diverse family of fashion brands committed to sustainability.
- Benefits: Enjoy staff discounts, competitive perks, and global development opportunities.
- Other info: Flexible hours with a focus on inclusion and diversity in the workplace.
- Why this job: Make a real impact in fashion while growing your leadership skills.
- Qualifications: Management experience in customer-facing roles and a passion for team development.
The predicted salary is between 28800 - 43200 £ per year.
This is a permanent position offering 39 hours per week. The position will be based in the Edinburgh Area. (Edinburgh City Centre, Fort Kinnaird, Ocean Terminal )
Our Leaders have the ambition to make our people and business grow. As a Department Manager you are responsible for overseeing a department to support the Sales and Profit of the store and along with your Team deliver a Customer First Experience.
Key responsibilities:
You lead with a vision to secure the best experience for all our colleagues and customers
You evaluate your team’s performance, provide regular feedback, and support succession through their development and training.
You analyse and follow up on Sales & Profit KPI\’s for your department.
You ensure Health & Safety, legal, and security arein accordance with H&M standards and local laws to always secure all employees and customers safety.
We are looking for people who have:
- Management experience in a customer-facing environment
- Previous experience of leading and managing teams
- A passion for profitability and people
Availability 7 days fully flexible, weekends included.
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here .
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
Inclusion & Diversity
H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Company Description
H&M Group is a family of brands; H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET and Afound. At H&M Group, our people are the driving force behind our commitment to creating meaningful growth and more sustainable lifestyles. Help us re-imagine fashion and together we will re-shape our industry. Learn more about H&M Group here .
H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here .
Location
Princes Street, Edinburgh, United Kingdom
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Department Manager - Edinburgh Area employer: H & M Hennes & Mauritz Gruppe
Contact Detail:
H & M Hennes & Mauritz Gruppe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Department Manager - Edinburgh Area
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand H&M's values and how they align with your own. This will help you answer questions confidently and show that you're genuinely interested in being part of the team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. The more you practice, the more natural you'll feel when it’s time to shine in front of the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the latest opportunities right there, making it easier for us to connect with you.
We think you need these skills to ace Department Manager - Edinburgh Area
Some tips for your application 🫡
Show Your Leadership Skills: As a Department Manager, we want to see your management experience shine through. Highlight any previous roles where you led a team or improved performance. Use specific examples to show how you’ve made a positive impact!
Focus on Customer Experience: We’re all about delivering a Customer First Experience. Make sure to mention any strategies you've implemented to enhance customer satisfaction in your past roles. This will show us that you understand the importance of putting customers at the heart of what we do.
Be Data-Driven: Since you'll be analysing Sales & Profit KPIs, it’s crucial to demonstrate your ability to work with data. Share instances where you’ve used metrics to drive decisions or improve results. Numbers speak volumes, so let them do the talking!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at H & M Hennes & Mauritz Gruppe
✨Know Your Numbers
As a Department Manager, you'll need to be on top of Sales & Profit KPIs. Before the interview, brush up on relevant metrics and think about how you've used data to drive performance in your previous roles. This shows you’re not just a people person but also a numbers whiz!
✨Showcase Your Leadership Style
Prepare to discuss your management experience and how you’ve developed teams in the past. Think of specific examples where you provided feedback or training that led to improved performance. This will demonstrate your ability to lead with a vision and support your team’s growth.
✨Emphasise Customer Experience
Since delivering a Customer First Experience is key, come ready with examples of how you've enhanced customer satisfaction in previous roles. Whether it’s through innovative solutions or team training, showing your passion for customers will resonate well with the interviewers.
✨Be Flexible and Open-Minded
The role requires full flexibility, so be prepared to discuss your availability openly. Also, show that you’re adaptable and can handle various challenges, especially in a fast-paced retail environment. This will highlight your readiness to meet the demands of the job.