At a Glance
- Tasks: Lead a department, ensuring top-notch customer experiences and team development.
- Company: Join H&M Group, a diverse family of fashion brands committed to sustainability.
- Benefits: Enjoy staff discounts, global development opportunities, and competitive perks.
- Why this job: Be part of a dynamic team that values growth, diversity, and innovation in fashion.
- Qualifications: Management experience in customer-facing roles and a passion for people and profitability.
- Other info: Flexible availability required; no cover letter needed to apply.
The predicted salary is between 28800 - 43200 Β£ per year.
This is a permanent position offering 39 hours per week. This position is based at H&M Brighton store.
Our Leaders have the ambition to make our people and business grow. As a Department Manager you are responsible for overseeing a department to support the Sales and Profit of the store and along with your Team deliver a Customer First Experience.
Key responsibilities
- You lead with a vision to secure the best experience for all our colleagues and customers
- You evaluate your teamβs performance, provide regular feedback, and support succession through their development and training.
- You analyse and follow up on Sales & Profit KPI\βs for your department.
- You ensure Health & Safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees and customers safety.
We are looking for people who have
- Management experience in a customer-facing environment
- Previous experience of leading and managing teams
- A passion for profitability and people
Availability 7 days fully flexible, weekends included.
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program β HIP. You can read more about our H&M Incentive Program here .
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
Inclusion & Diversity
H&M is a part of H&M Group. At H&M Group, weβre determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Company Description
H&M Group is a family of brands; H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET and Afound. At H&M Group, our people are the driving force behind our commitment to creating meaningful growth and more sustainable lifestyles. Help us re-imagine fashion and together we will re-shape our industry. Learn more about H&M Group here .
H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here .
Location
Russell Place, Brighton and Hove, United Kingdom
Get directions to this location on Google Maps.
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Department Manager - Brighton employer: H & M Hennes & Mauritz Gruppe
Contact Detail:
H & M Hennes & Mauritz Gruppe Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Department Manager - Brighton
β¨Tip Number 1
Familiarise yourself with H&M's values and mission. Understanding their commitment to sustainability and inclusivity will help you align your responses during interviews, showcasing that you're a good cultural fit for the company.
β¨Tip Number 2
Prepare specific examples from your past management experience that demonstrate your ability to lead teams effectively. Highlight instances where you improved sales or customer satisfaction, as these are key metrics for the Department Manager role.
β¨Tip Number 3
Showcase your flexibility and availability in your discussions. Since the role requires full availability across seven days, emphasising your willingness to work weekends and adapt to the store's needs can set you apart from other candidates.
β¨Tip Number 4
Engage with current employees or managers at H&M through networking platforms like LinkedIn. Gaining insights about the company culture and expectations can provide you with valuable information to tailor your approach during the interview process.
We think you need these skills to ace Department Manager - Brighton
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Department Manager position. Tailor your application to highlight your management experience in a customer-facing environment.
Highlight Relevant Experience: In your CV, emphasise your previous experience of leading and managing teams. Use specific examples that demonstrate your ability to drive sales and profitability while ensuring a customer-first experience.
Showcase Your Leadership Style: When detailing your experience, focus on your leadership style and how you evaluate team performance. Mention any training or development initiatives you've implemented to support your team's growth.
Follow Application Guidelines: Remember not to include a cover letter as per H&M's application guidelines. Ensure your CV is well-structured and free from errors before submitting it through our website.
How to prepare for a job interview at H & M Hennes & Mauritz Gruppe
β¨Show Your Leadership Skills
As a Department Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how you foster a positive work environment.
β¨Understand Sales & Profit KPIs
Familiarise yourself with key performance indicators related to sales and profit. Be ready to discuss how you've used data to drive decisions in previous roles and how you plan to analyse and improve these metrics in your department.
β¨Emphasise Customer Experience
H&M prioritises a customer-first approach, so be prepared to share your strategies for enhancing customer experience. Think of specific instances where you've gone above and beyond to meet customer needs and how that impacted sales.
β¨Discuss Inclusion & Diversity
H&M values diversity in the workplace. Be ready to talk about your understanding of inclusion and how you've contributed to creating an equitable environment in your previous roles. This shows that you align with their company culture.