At a Glance
- Tasks: Lead a department to enhance sales and deliver an exceptional customer experience.
- Company: Join H&M, a global fashion leader committed to sustainability and inclusivity.
- Benefits: Enjoy staff discounts, competitive perks, and extensive development opportunities.
- Other info: Flexible hours with a focus on diversity and inclusion in the workplace.
- Why this job: Make a real impact in a dynamic retail environment while growing your leadership skills.
- Qualifications: Management experience in a customer-facing role and a passion for team development.
The predicted salary is between 28800 - 43200 £ per year.
This is a temporary position offering 39 hours per week. The position is based in the H&M Whiteley/Fareham store in the Whiteley shopping centre.
Our Leaders have the ambition to make our people and business grow. As a Department Manager you are responsible for overseeing a department to support the Sales and Profit of the store and along with your Team deliver a Customer First Experience.
Key responsibilities:- You lead with a vision to secure the best experience for all our colleagues and customers.
- You evaluate your team’s performance, provide regular feedback, and support succession through their development and training.
- You analyse and follow up on Sales & Profit KPI's for your department.
- You ensure Health & Safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees and customers' safety.
We are looking for people who have:
- Management experience in a customer-facing environment.
- Previous experience of leading and managing teams.
- A passion for profitability and people.
- Availability 7 days fully flexible, weekends included.
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP.
Inclusion & Diversity: H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process. We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Deparment Manager (Temporary) - Whiteley/Fareham employer: H & M Hennes & Mauritz Gruppe
H&M Group is an exceptional employer that prioritises the growth and development of its employees, offering extensive training and career advancement opportunities within a vibrant and inclusive work culture. Located in the bustling Whiteley shopping centre, our Department Manager role not only provides a competitive salary and benefits, including a generous staff discount across all H&M brands, but also fosters a collaborative environment where diverse ideas and experiences are valued, ensuring a rewarding experience for both colleagues and customers.
Contact Details:
H & M Hennes & Mauritz Gruppe Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Deparment Manager (Temporary) - Whiteley/Fareham
✨Tip Number 1
Get to know the company culture! Before your interview, check out H&M's social media and website to understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your management experience aligns with the role of Department Manager and be ready to share specific examples of your leadership style.
✨Tip Number 3
Dress to impress! Since you're applying for a position in fashion retail, make sure your outfit reflects your personal style while also being professional. This shows that you understand the brand and can represent it well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a perfect fit for the Department Manager position.
We think you need these skills to ace Deparment Manager (Temporary) - Whiteley/Fareham
Some tips for your application 🫡
Show Your Leadership Skills:As a Department Manager, we want to see your management experience shine through. Highlight any previous roles where you led a team or improved performance. Use specific examples to show how you’ve made a positive impact in a customer-facing environment.
Be Customer-Centric:We’re all about delivering a Customer First Experience. Make sure to mention how you’ve prioritised customer satisfaction in your past roles. Share stories that demonstrate your commitment to creating a great shopping experience for customers.
Flexibility is Key:Since this role requires full flexibility, let us know about your availability. We appreciate candidates who can work weekends and adapt to the needs of the store. Being upfront about your schedule will help us understand how you fit into our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at H & M Hennes & Mauritz Gruppe
✨Know Your Numbers
As a Department Manager, you'll need to analyse Sales & Profit KPIs. Brush up on your understanding of these metrics before the interview. Be ready to discuss how you've used data to drive performance in previous roles.
✨Showcase Your Leadership Style
Prepare examples that highlight your management experience in a customer-facing environment. Think about times when you led a team to success or provided constructive feedback that helped someone grow. This will demonstrate your ability to lead with a vision.
✨Emphasise Customer Experience
H&M values a 'Customer First Experience'. Be prepared to share specific strategies you've implemented to enhance customer satisfaction in your past roles. This shows that you understand the importance of putting customers at the heart of everything.
✨Be Flexible and Open-Minded
Since the role requires full flexibility, express your willingness to work weekends and adapt to changing schedules. Highlight any previous experiences where you successfully managed a flexible work environment, showing that you're ready to meet the demands of the job.
