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For Companies At a Glance
- Tasks: Inspire customers with fashion campaigns and deliver an amazing shopping experience.
- Company: Join H&M Group, a family of brands committed to sustainable fashion and meaningful growth.
- Benefits: Enjoy staff discounts, flexible hours, and global development opportunities.
- Why this job: Be part of a diverse team that values your personality and passion for fashion over experience.
- Qualifications: No specific qualifications needed; just bring your love for people and fashion!
- Other info: Flexible availability required, including weekends; no cover letter needed for application.
This is both a temporary and permanent part-time position offering 12 and 16 hours per week. The position is based in the H&M Reading store.
Key responsibilities
- You are responsible for inspiring our customers by promoting campaigns, offers, and activities and delivering a great customer experience that contributes to the sales and profit goals of your store.
- You give and receive honest feedback to support not only your own development but also your colleague’s development.
- You follow health and safety routines to promote the safety and well-being of all our colleagues and customers.
- Availability: 3-4 fully flexible, weekends included.
If your personality and love for people & fashion matches our beliefs and values, we appreciate this more than your experience & qualifications for our Sales Advisor positions.
We currently cannot offer sponsorship for under the skilled worker route.
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here .
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
Inclusion & Diversity
H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Company Description
H&M Group is a family of brands; H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET and Afound. At H&M Group, our people are the driving force behind our commitment to creating meaningful growth and more sustainable lifestyles. Help us re-imagine fashion and together we will re-shape our industry. Learn more about H&M Group here .
H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here .
Location
Oracle Riverside, Reading, United Kingdom
Get directions to this location on Google Maps.
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Sales Advisor - Reading employer: H & M Hennes & Mauritz Gruppe
Contact Detail:
H & M Hennes & Mauritz Gruppe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Reading
✨Tip Number 1
Familiarise yourself with H&M's brand values and current campaigns. This will not only help you understand what the company stands for but also allow you to engage in meaningful conversations during your interview, showcasing your enthusiasm for the brand.
✨Tip Number 2
Demonstrate your customer service skills by preparing examples of how you've successfully handled customer interactions in the past. H&M values a great customer experience, so being able to share specific instances where you excelled in this area can set you apart.
✨Tip Number 3
Be ready to discuss your flexibility and availability, especially regarding weekend shifts. Since the role requires 3-4 fully flexible hours, showing that you're adaptable and willing to work during peak times can make you a more attractive candidate.
✨Tip Number 4
Highlight your passion for fashion and how it aligns with H&M's mission. Sharing your personal style or favourite trends can demonstrate your genuine interest in the industry, making you a memorable candidate for the Sales Advisor position.
We think you need these skills to ace Sales Advisor - Reading
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Sales Advisor position. Highlight your passion for fashion and customer service in your application.
Tailor Your CV: Make sure your CV reflects your relevant experience and skills that align with the role. Focus on any previous customer service roles or experiences that demonstrate your ability to inspire customers and work in a team.
Showcase Your Personality: Since H&M values personality and love for people over qualifications, use your application to convey your enthusiasm for fashion and your ability to connect with customers. Be genuine and let your personality shine through.
Follow Application Guidelines: Remember not to include a cover letter as per the application instructions. Ensure all required information is provided and double-check for any errors before submitting your application through our website.
How to prepare for a job interview at H & M Hennes & Mauritz Gruppe
✨Show Your Passion for Fashion
Make sure to express your love for fashion during the interview. Talk about your favourite styles, trends, and how you keep up with the latest in the industry. This will demonstrate that you align with the brand's values and are genuinely interested in the role.
✨Emphasise Customer Experience
Prepare examples of how you've previously provided excellent customer service. Discuss specific situations where you went above and beyond to help a customer, as this role heavily focuses on delivering a great customer experience.
✨Be Ready for Teamwork Questions
Since the position involves giving and receiving feedback, be prepared to discuss your experiences working in teams. Share how you’ve contributed to team success and how you handle constructive criticism, showcasing your ability to support both your own and your colleagues' development.
✨Demonstrate Flexibility
Given the requirement for flexible availability, be ready to discuss your schedule openly. Highlight your willingness to work weekends and adapt to the store's needs, showing that you're committed to being a reliable team member.
