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- Tasks: As a Sales Advisor, you'll create amazing shopping experiences and inspire customers with fashion knowledge.
- Company: Join H&M Group, a leading fashion brand committed to sustainability and meaningful growth.
- Benefits: Enjoy staff discounts across all H&M brands and participate in our exciting Incentive Program.
- Why this job: Be part of a diverse team that values your personality and passion for fashion over experience.
- Qualifications: No specific qualifications needed; just bring your love for people and fashion!
- Other info: This is a temporary part-time role, requiring flexibility on weekends.
This is a temporary part-time position offering 8 hours per week. The position is based in the H&M Basingstoke store in the Festival Place shopping centre
As a Sales Advisor, you are responsible for always putting our customers first while creating an exceptional shopping experience in-store. Together with a great team, you contribute to the sales and profit in your store and share product and fashion knowledge.
Key responsibilities:
You are responsible for inspiring our customers by promoting campaigns, offers, and activities and delivering a great customer experience that contributes to the sales and profit goals of your store.
You give and receive honest feedback to support not only your own development but also your colleague’s development.
You follow health and safety routines to promote the safety and well-being of all our colleagues and customers.
If your personality and love for people & fashion matches our beliefs and values, we appreciate this more than your experience & qualifications for our Sales Advisor positions.
Availability 2 days fully flexible, weekends included. Unfortunately, this is not a position that we are able to offer sponsorship for under the skilled worker route.
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here .
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
Inclusion & Diversity
H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Company Description
H&M Group is a family of brands; H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET and Afound. At H&M Group, our people are the driving force behind our commitment to creating meaningful growth and more sustainable lifestyles. Help us re-imagine fashion and together we will re-shape our industry. Learn more about H&M Group here .
H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here .
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Sales Advisor - Basingstoke (temporary) employer: H & M Hennes & Mauritz Gruppe
Contact Detail:
H & M Hennes & Mauritz Gruppe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Basingstoke (temporary)
✨Tip Number 1
Familiarise yourself with H&M's latest campaigns and product lines. Being knowledgeable about their current offerings will help you engage customers effectively and demonstrate your passion for the brand during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've previously created positive shopping experiences. Think about specific situations where you went above and beyond to assist a customer, as this aligns perfectly with the role's responsibilities.
✨Tip Number 3
Be ready to discuss your flexibility in working hours, especially weekends. Since the position requires availability on two fully flexible days, emphasising your willingness to adapt your schedule can make you a more attractive candidate.
✨Tip Number 4
Demonstrate your understanding of H&M's commitment to diversity and inclusion. Share your thoughts on how a diverse team can enhance customer experiences and contribute to a positive work environment, showing that you align with the company's values.
We think you need these skills to ace Sales Advisor - Basingstoke (temporary)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities of a Sales Advisor. Highlight your customer service skills and any relevant experience in retail or fashion.
Tailor Your CV: Make sure your CV reflects your passion for fashion and customer service. Include specific examples of how you've contributed to sales or improved customer experiences in previous roles.
Showcase Your Personality: Since H&M values personality and love for people & fashion, ensure your application conveys your enthusiasm for the role. Use a friendly tone and express your excitement about working in a team environment.
Follow Application Guidelines: Remember not to include a cover letter as per the application instructions. Focus on providing all required information in your CV and any additional documents requested.
How to prepare for a job interview at H & M Hennes & Mauritz Gruppe
✨Show Your Passion for Fashion
Make sure to express your love for fashion during the interview. Share your personal style and how you keep up with trends, as this aligns with the company's values and will demonstrate your enthusiasm for the role.
✨Emphasise Customer Service Skills
Since the role focuses on creating an exceptional shopping experience, be prepared to discuss your previous customer service experiences. Highlight specific examples where you went above and beyond to assist customers.
✨Be Ready for Teamwork Questions
The position requires collaboration with colleagues, so expect questions about teamwork. Think of instances where you contributed to a team goal or helped a colleague, showcasing your ability to work well in a group.
✨Demonstrate Flexibility and Availability
As the job requires flexibility, be clear about your availability during the interview. Mention your willingness to work weekends and adapt to the store's needs, which shows your commitment to the role.
