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- Tasks: Manage hire contracts and ensure top-notch customer satisfaction.
- Company: Join a friendly team at H. E. SERVICES in Strood.
- Benefits: Competitive pay, supportive environment, and opportunities for growth.
- Other info: No prior hire experience needed; just bring your enthusiasm!
- Why this job: Be the voice of our company and build lasting client relationships.
- Qualifications: Confident communication skills and a methodical approach are key.
The predicted salary is between 25000 - 30000 £ per year.
H. E. SERVICES are looking for a Hire & Sales Controller to join our friendly team based at our National Hire Centre in Strood. Your primary responsibility is to ensure smooth facilitation of hire contracts with a strong focus on customer satisfaction. You will receive & make customer service calls, manage hire orders with clients ensuring a high standard of service. You will be required to speak to clients who have not used their account, deal with initial inquiry stage through to processing the hire, liaising with our depots and departments and all related administration, invoice query management and resolving customer queries. A confident telephone manner will ensure you are able to promote the Company’s range of products and services, generate new leads and build lasting relationships with our clients.
Skills/Qualifications:
- Previous hire experience desirable but not essential
- Methodical and organised
- Confident but friendly communication skills
- Team orientated
- Good standard of English and Maths to GCSE (or equivalent) standard
- IT literate
Hire & Sales Controller in England employer: H. E. Services (Plant Hire) Ltd
Contact Detail:
H. E. Services (Plant Hire) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire & Sales Controller in England
✨Tip Number 1
Get to know the company! Research H. E. SERVICES and understand their values and services. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your phone skills! Since a confident telephone manner is key for this role, try role-playing with friends or family. This will help you feel more comfortable when making those customer service calls.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our friendly team at the National Hire Centre.
We think you need these skills to ace Hire & Sales Controller in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the Hire & Sales Controller role. We want to see how your background aligns with customer service and hire management, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your personality and explain why you’re excited about joining our friendly team at H. E. SERVICES. Let us know how you can contribute to customer satisfaction.
Show Off Your Communication Skills: Since this role involves a lot of customer interaction, make sure your written application reflects your confident and friendly communication style. We want to see that you can engage with clients effectively right from the start!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining our team!
How to prepare for a job interview at H. E. Services (Plant Hire) Ltd
✨Know the Company Inside Out
Before your interview, take some time to research H. E. SERVICES. Understand their services, values, and what sets them apart in the hire industry. This knowledge will not only impress your interviewers but also help you tailor your answers to align with their goals.
✨Showcase Your Communication Skills
Since the role requires a confident telephone manner, practice speaking clearly and professionally. You might even want to role-play common customer scenarios with a friend. This will help you feel more comfortable and demonstrate your ability to handle customer queries effectively.
✨Prepare for Common Questions
Think about questions related to customer service and sales that might come up. For example, be ready to discuss how you would handle a difficult customer or how you would promote a product. Having specific examples from your past experiences can really make your answers stand out.
✨Demonstrate Your Organisational Skills
As a Hire & Sales Controller, being methodical and organised is key. Bring examples of how you've managed multiple tasks or projects in the past. You could even mention any tools or systems you use to stay organised, which shows you're proactive and ready to hit the ground running.