Receptionist/Administrator
Receptionist/Administrator

Receptionist/Administrator

Bristol Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the friendly face of our office, managing reception and supporting various departments.
  • Company: Join Hitachi Rail, a global leader in digital transformation and technology.
  • Benefits: Enjoy competitive salary, 25 days holiday, and flexible perks tailored to your lifestyle.
  • Why this job: Kickstart your career in a dynamic environment with a focus on innovation and teamwork.
  • Qualifications: GCSEs in English and Maths; strong IT skills and a professional attitude required.
  • Other info: This is a permanent, full-time role based in Bristol, Monday to Friday.

The predicted salary is between 24000 - 36000 £ per year.

Location:

Bristol, Avon, United Kingdom

Job ID:

R0098501

Date Posted:

2025-07-30

Company Name:

HITACHI RAIL LIMITED

Profession (Job Category):

Other

Job Schedule:

Full time

Remote:

No

About Us

A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in.

Job Description:

Here at HitachiRail, we are seeking a dedicated Receptionist/Administrator to join our team at Stoke Gifford Train Maintenance Centre in Bristol.

Location: Stoke Gifford, Bristol

Contract: Permanent

Hours: Office hours (Monday to Friday)

Salary: Competitive

This is a fantastic opportunity to develop your career in the rail industry with a reputable employer.

Accountabilities
In this dynamic role, you will serve as the primary point of contact for front office reception. Your responsibilities will include the administrative support of all departments within the site delivering exemplary customer service, and ensuring the seamless day-to-day operations of our facility. Your contribution will be integral to fostering a welcoming environment for clients, visitors, and staff alike.
Specifically, you will be responsible for the following deliverables:

  • Provision of a professional and efficient reception, meet and greet all visitors, arrange security passes
  • if needed and control the ANPR system.
  • Management of meeting rooms, and ordering catering as required.
  • Receive and redirect incoming calls, emails and post.
  • Responsible for ensuring all visitor areas are kept in presentable condition.
  • Managing the correct levels of Stationery and kitchen supplies
  • Providing general administration support as required.
  • Management of HRL documents and depot forms, procedures and briefs on Singlepoint database.
  • Support audits relating to depot administrative processes.
  • Collating information and compilation of period reports and presentations as required.
  • Attend meetings as required, taking notes and action points from the meeting, typing up notes and distributing as required.
  • Supporting the administrative process related to any TMC based charity events.
  • Support local wellbeing and staff welfare improvement initiatives.
  • To undertake any other reasonable duties and responsibilities as may be required.

About you

Essential

Licences / Competences

  • Expert IT skills
    • Word
    • Excel
    • Power Point
    • Outlook Tools and Diary Management

Qualifications

  • English GCSE level or equivalent
  • Mathematics GCSE level or equivalent.
  • Vocational equivalents in administration or business

Behavioura l

  • Able to represent Hitachi in a professional manner at all times
  • First class telephone manner and the ability to greet all visitors to the depot in a professional and friendly manner
  • Pragmatic, practical and flexible attitude
  • Sound knowledge of, and compliance to, rules and regulations
  • Good team worker
  • Good written and verbal communication skills
  • Ability to apply a strong attention to detail

Desirable

  • Typing skills typically 50wpm
  • Holder of a valid UK Driving License

What we offer

We value the importance of all of our employees, if you would like to join our fantastic organisation you could be entitled to:

  • Competitive salary
  • Annual Performance bonus paid on discretionary basis.
  • 25 days holiday
  • Pension scheme with contributions up to 9%
  • Private medical insurance
  • Personal Accident insurance
  • Group Income protection
  • Group Life Insurance
  • Employee Assistance Programme

We also offer additional perks for you to choose from within a flexible plan that will meet your specific needs and lifestyle.

#LI-AL1

Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at https://www.hitachirail.com/careers .

At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment – we are proud to be an equal opportunity employer.

We would be delighted if you would be one of our followers at https://www.linkedin.com/company/hitachirail

#J-18808-Ljbffr

Receptionist/Administrator employer: H-E Parts

Hitachi Rail is an exceptional employer that fosters a dynamic and inclusive work culture, offering a competitive salary and a comprehensive benefits package including private medical insurance and a generous pension scheme. Located in the vibrant city of Bristol, employees have the opportunity to grow their careers within the innovative rail industry while contributing to meaningful projects that shape the future of transportation.
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Contact Detail:

H-E Parts Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Receptionist/Administrator

✨Tip Number 1

Familiarise yourself with Hitachi Rail's values and mission. Understanding their commitment to innovation and sustainability will help you align your responses during any interviews, showcasing how you can contribute to their goals.

✨Tip Number 2

Practice your customer service skills. As a Receptionist/Administrator, you'll be the first point of contact for visitors. Role-play scenarios with friends or family to enhance your greeting and communication techniques.

✨Tip Number 3

Brush up on your IT skills, especially in Word, Excel, and PowerPoint. Consider taking online tutorials or courses to ensure you're comfortable with these tools, as they are essential for the role.

✨Tip Number 4

Network with current or former employees of Hitachi Rail. Engaging with them on platforms like LinkedIn can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.

We think you need these skills to ace Receptionist/Administrator

Expert IT Skills
Proficient in Microsoft Word
Proficient in Microsoft Excel
Proficient in Microsoft PowerPoint
Proficient in Microsoft Outlook
Diary Management
First Class Telephone Manner
Professional and Friendly Greeting Skills
Attention to Detail
Strong Written Communication Skills
Strong Verbal Communication Skills
Teamwork
Pragmatic and Flexible Attitude
Knowledge of Compliance Rules and Regulations
Typing Skills (50 wpm)
Organisational Skills
Ability to Manage Meeting Rooms
Customer Service Skills
Administrative Support Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Receptionist/Administrator role. Emphasise your IT skills, customer service experience, and any administrative roles you've held.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific aspects of Hitachi Rail that attract you, and explain how your background makes you a great fit for their team.

Highlight Key Competencies: In your application, focus on essential competencies such as communication skills, attention to detail, and your ability to manage multiple tasks. Use examples from past experiences to illustrate these skills.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial for this role.

How to prepare for a job interview at H-E Parts

✨Research the Company

Before your interview, take some time to learn about Hitachi Rail and its operations. Understanding their values, mission, and recent projects will help you align your answers with what they are looking for.

✨Showcase Your Communication Skills

As a Receptionist/Administrator, strong communication skills are essential. Be prepared to demonstrate your ability to communicate clearly and professionally, both verbally and in writing, during the interview.

✨Prepare for Common Questions

Think about common interview questions related to customer service and administration. Prepare specific examples from your past experiences that highlight your skills and how you handle various situations.

✨Dress Professionally

First impressions matter! Dress in professional attire that reflects the company's culture. This shows that you take the opportunity seriously and are ready to represent Hitachi Rail in a professional manner.

Receptionist/Administrator
H-E Parts

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