Head of Reservations and Events
Salary: Up to £60,000
An established premium hospitality business is seeking an experienced Head of Reservations and Events to lead a busy, multi-site operation.
This is a senior, hands-on position suited to an accomplished manager who thrives in a fast-paced environment, enjoys leading sizeable teams and has the commercial awareness to maximise reservations and events revenue.
Head of Reservations and Events Benefits
Salary up to £60,000 per annum (DOE).
Performance-related bonus twice annually.
Predominantly Monday to Friday.
Senior leadership role with genuine autonomy
Head of Reservations and Events Responsibilities
Lead, develop and motivate a central reservations and events team.
Oversee reservations, private dining, exclusive hires and a busy events calendar across multiple venues.
Manage VIP relationships, key clients and complex guest complaints.
Drive revenue through proactive sales, enquiry conversion and relationship management.
Oversee multiple booking systems, departmental reporting and daily operations.
Work closely with operational teams to ensure seamless event delivery.
Head of Reservations and Events Requirements
Proven senior reservations and events management experience, ideally within a multi-site hospitality operation.
Strong leadership experience managing sizeable teams.
Excellent knowledge of reservations, CRM and event management systems.
Commercially driven, highly organised and confident managing multiple priorities.
A hands-on leader with exceptional communication, guest relations and problem-solving skills.
Background in premium restaurants, luxury hotels, private members' clubs or high-end events environments.
We are looking for an established leader who can take ownership of a demanding department, inspire their team and deliver exceptional commercial and operational results.
TPBN1_UKCT
Head of Reservations and Events in Bexley employer: H & C Solutions
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