At a Glance
- Tasks: Manage customer orders and ensure top-notch service for a diverse portfolio.
- Company: Join H.B. Fuller, the world's largest adhesives company with a rich history.
- Benefits: Enjoy competitive pay, career growth, and a supportive team environment.
- Other info: Collaborate with global teams and contribute to innovative solutions.
- Why this job: Be the voice of the customer and make a real difference in their experience.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 31500 - 38500 £ per year.
As the largest pureplay adhesives company in the world, H.
Fuller s innovative, functional coatings, adhesives and sealants enhance the quality, safety and performance of products people use every day.
Founded in 1887, with 2024 revenue of $3.6 billion, our mission to Connect What Matters is brought to life by more than 7,500 global team members who collaborate with customers across more than 30 market segments in over 140 countries to develop highly specified solutions that enable customers to bring world-changing innovations to their end markets.
Position Overview The Customer Service Specialist serves as the primary point of contact for an assigned customer portfolio, ensuring customer orders, quotations, account maintenance, and related activities are managed accurately and efficiently.
This role works closely with Sales, Supply Chain, Logistics, and Finance teams to deliver excellent customer service and support customer satisfaction.
The successful candidate will build strong customer relationships while ensuring compliance with company processes and service standards.
Primary Responsibilities * Manage the end-to-end customer order cycle, including order entry, maintenance, confirmations, tracking, and follow-up. * Serve as the primary point of contact for customers and coordinate timely resolution of customer enquiries. * Communicate proactively with customers regarding order changes, de...
Customer Service Specialist employer: H.B. Fuller UK Limited
As a Maintenance Technician at our company, you will join a dynamic team that prioritises safety and innovation in a supportive work environment. We offer competitive benefits, opportunities for professional development, and a culture that encourages continuous improvement, making it an ideal place for skilled technicians to thrive and grow their careers. Located in a vibrant industrial area, our facility is equipped with state-of-the-art technology, ensuring you have the resources needed to excel in your role.
