Procurement Operations Manager - Indirect/Non Stock in Solihull

We’re looking for an experienced, proactive Procurement Operations Manager to help shape and strengthen our indirect procurement capability. In this role, you’ll manage a new system roll‑out, process improvements, drive and communicate new policies, and manage internal and external communications for the team.

What you’ll bring (must‑haves)

• Thorough knowledge of Procure to Pay (P2P) and Source to Pay (S2P) processes.
• Previous experience implementing procurement policies — ideally with involvement in creating or updating them.
• Hands‑on experience implementing procurement systems or technologies.
• Strong communication skills and the ability to influence internal and external stakeholders while embedding and managing procurement processes and systems.

If you’re passionate about building efficient processes, improving compliance, and enabling great procurement experiences, we’d love to hear from you.

What you’ll be doing

• Owning and optimising end‑to‑end procurement processes, including workflows, approvals, risk mitigation and controls.
• Owning and managing procurement systems and tools and driving the adoption of procurement technologies.
• Owning and managing supplier due diligence and onboarding processes.
• Collaborating with internal stakeholders to understand how procurement activities can enable business goals; balancing best practice with flexibility.
• Owning and updating the Procurement Policy, working closely with Co‑Sec to ensure business‑wide communication and adoption.
• Managing the end‑to‑end sourcing for low‑value procurement activities where self‑serve is not possible.
• Being a central point of contact for the business travel solution, including day‑to‑day management of the supplier relationship.
• Collating and analysing data to produce reports such as spend analysis, benefits tracking, compliance metrics, and supplier performance.
• Supporting the Director of Procurement in preparing communications and reports.
• Monitoring and improving procurement KPIs, including cycle times, compliance rates, and supplier onboarding metrics.

What you’ll need

Essential criteria

• Solid knowledge of procurement best practices and sourcing strategies.
• Deep understanding of Source to Contract and Procure to Pay processes.
• Ability to influence stakeholders and suppliers with confidence and experience to work closely with Gymshark leaders.
• Strong verbal and written communication skills and proven ability to build and maintain relationships.
• Experience implementing and managing procurement technology platforms e.g., SAP, e‑procurement (e.g., Omnea).
• Self‑starter, proactive, able to take ownership of procurement operations with minimal supervision.
• Experience working in fast‑paced, scaling organisations with greenfield or brownfield procurement functions.
• Ability to analyse complex data to inform sourcing decisions and develop ideas for ongoing improvements.
• Comfortable navigating between strict adherence to best practice and the flexibility needed to meet evolving business requirements.
• Proficient in procurement systems and tools such as SAP, e‑Procurement software, and skilled in MS Excel, PowerPoint, and Word.

Preferred criteria

• Expertise in identifying and mitigating procurement risks, ensuring compliance with legal, ethical, and regulatory standards.
• Ability to adapt to changing priorities and work effectively under pressure.
• Experience working in a global organisation with complex supply chain and compliance requirements.

Closing date Monday 16th March

Equal opportunities

We’re an equal opportunities employer and are committed to finding reasonable adjustments for candidates with specific needs or disabilities during our recruitment process. All applicants will be considered fairly and equally. We do not tolerate discrimination of any kind.

Benefits

• Performance‑based bonus opportunity
• Funded healthcare benefit
• 25 days holiday, additional day for birthday & bank holidays
• Contributory employer pension scheme
• Flexible benefits programme – including salary sacrifice EV scheme, dental insurance, cycle to work, tech scheme, holiday trading
• Gymshark employee discount & long‑service awards
• Access to high‑street cashback and discounts
• Financial, physical and mental wellbeing support
• Enhanced family leave package
• Life assurance

Office‑location specific benefits: (IQ) Gym membership to The Lifting Club, onsite lunch provision & coffee bars; (LDN) funded multi‑site fitness membership.

About us

We’re here to unite the conditioning community. We believe that putting the sweat in today prepares us for tomorrow. We give people the tools they need to reach further, go faster, be stronger. We celebrate those who show up for themselves to be their physical or mental best. A team that’s growing rapidly around the world.