At a Glance
- Tasks: Engage with customers, provide styling advice, and create a welcoming shopping experience.
- Company: Join Gymshark, a brand that values community and inclusivity.
- Benefits: Enjoy funded healthcare, 25 days holiday, and exclusive employee discounts.
- Other info: Flexible working hours and opportunities for personal growth in a dynamic environment.
- Why this job: Be part of a unique retail space that celebrates fitness and community.
- Qualifications: Retail experience, strong communication skills, and a passion for styling.
The predicted salary is between 24000 - 36000 £ per year.
As a brand, our mission is to unite the conditioning community and for the first time ever we are doing this in a permanent retail space. As the most important role in the store team, you’ll play a pivotal part in bringing Gymshark to life in real life. Our store will behave in a way that’s totally unique to Gymshark. Our community and customers are our family, so we treat them as such. We don’t care if they buy, browse or just hang out. What matters is providing a safe space where everyone belongs and feels welcome.
Working Hours: Full Time
What You’ll Need:
- Previous experience in a retail/sales environment
- Driver of exceptional customer service using positive language, clear communication, effective listening
- Additional languages spoken would be a bonus
- Confident in approaching and building relationships with the community
- Going above and beyond in catering to individual needs (personal cultural) by remaining adaptive and attentive
- Passionate about styling whilst aware of current trends within both the brand and industry
- Attention to detail - making suggestions that are in line with a customer’s vision according to their needs
- Driven to learn all things product - delivering information and answering questions about our product
- Ability to work collaboratively in both a smaller and wider team
- Capable and confident in working in a fast-paced environment whilst balancing multiple requests
- Driven to achieve and exceed team KPIs
What You’ll Be Doing:
- Meeting customers who have booked an appointment
- Getting to know customers’ likes, dislikes and budget
- Select products or services that fulfil customers’ needs
- Build, maintain and develop a rapport with our community
- Finding potential walk-in customers on the shop floor during appointment-free periods
- Fulfilling admin duties such as tracking and sending over KPIs and appointment notes
- Ensuring the 121 Shopping space is fully stocked and tidy
- Maintaining deep brand and product awareness supporting the wider team with product education as experts
The Perks:
- Funded Healthcare benefit
- 25 days holiday & Bank Holidays
- Contributory Employer pension scheme
- Flexible benefits programme including dental insurance, cycle to work & tech scheme
- Gymshark Employee Discount & long service awards
- Access to High Street cashback and discounts
- Financial, Physical and Mental Wellbeing Support
- Enhanced Family Leave package
- Funded multi-site fitness membership
- Life Assurance
Note: The benefits have certain eligibility requirements. Gymshark reserves the right to amend these programs in whole or in part at any time without advance notice.
Belonging at Gymshark:
Our mission is to be a place where everyone belongs. We’re an equal-opportunities employer and for us that means we always strive to be as inclusive as possible in all aspects of employment right from your application. We’re committed to finding reasonable adjustments for candidates with specific needs or a disability during our recruitment process and all applicants will be considered fairly and equally. We do not tolerate discrimination of any kind. If you’d like to request a reasonable adjustment please email.
Our Values are Invaluable:
- You will be the type of person that always looks to be accessible, inclusive and humble (Be Human).
- You are conscious of the world we live in caring for those around us and are proactive to create positive change (Give a Shit).
- You are honest, trustworthy and genuine (Do the Right Thing).
- You are ambitious, agile and have a disruptive approach (Find the Gymshark Way).
- You understand that to go further we go together (Put Family First).
Employment Details:
- Employment Type: Full Time
- Experience: years
- Vacancy: 1
In Store Personal Shopper Regent Street employer: Gymshark
Gymshark is an exceptional employer that prioritises the well-being and growth of its employees, offering a vibrant work culture where everyone feels like family. Located on Regent Street, our In Store Personal Shopper role provides unique opportunities for personal development, exceptional benefits including funded healthcare and a flexible benefits programme, and a commitment to inclusivity and community engagement. Join us in creating a welcoming space that celebrates individuality and fosters meaningful connections with our customers.
StudySmarter Expert Advice🤫
We think this is how you could land In Store Personal Shopper Regent Street
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Gymshark, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Gymshark!
We think you need these skills to ace In Store Personal Shopper Regent Street
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Gymshark, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Gymshark and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Gymshark that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Gymshark
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
