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For Companies At a Glance
- Tasks: Provide 1st line IT support, resolve tech issues, and onboard new team members.
- Company: Join a leading fitness apparel brand with a vibrant culture.
- Benefits: Enjoy wellness support, performance bonuses, and a hybrid work model.
- Why this job: Kickstart your tech career while supporting a passionate team in fitness.
- Qualifications: Strong tech knowledge and problem-solving skills are essential.
- Other info: Great opportunity for growth in a dynamic environment.
The predicted salary is between 24000 - 36000 £ per year.
A leading fitness apparel company in the United Kingdom is seeking a Technical Support Specialist to provide 1st line technical support to its staff. The role involves resolving hardware and software issues, onboarding new employees, and maintaining IT inventory.
The ideal candidate possesses strong technical knowledge, excellent problem-solving skills, and the ability to work effectively in a team. This hybrid role is based in Solihull and includes generous benefits such as wellness support and performance-based bonuses.
1st Line IT Support Technician — Hybrid employer: Gymshark
Contact Detail:
Gymshark Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 1st Line IT Support Technician — Hybrid
✨Tip Number 1
Network like a pro! Reach out to current employees at the company on LinkedIn or other platforms. A friendly chat can give us insider info and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by brushing up on common IT support scenarios. We should practice explaining how we’d troubleshoot specific hardware or software issues, as this will show our problem-solving skills in action.
✨Tip Number 3
Show off our teamwork skills! Be ready to share examples of how we’ve collaborated with others in past roles. This is key since the job involves working effectively in a team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our application status easily.
We think you need these skills to ace 1st Line IT Support Technician — Hybrid
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your technical skills and experience relevant to 1st line IT support. We want to see how you’ve tackled hardware and software issues in the past, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your problem-solving skills and your ability to work in a team. Let us know why you’re excited about joining our fitness apparel company.
Show Off Your Soft Skills: While technical knowledge is key, we also value communication and teamwork. Make sure to mention any experiences where you’ve successfully collaborated with others or helped someone resolve an issue.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Gymshark
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge before the interview. Familiarise yourself with common hardware and software issues that might arise in a workplace setting, especially those relevant to the fitness apparel industry. Being able to discuss specific examples will show your expertise.
✨Show Off Your Problem-Solving Skills
Prepare to share examples of how you've tackled technical problems in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your analytical thinking and ability to resolve issues efficiently.
✨Teamwork Makes the Dream Work
Since this role involves working closely with others, be ready to discuss your experience in team settings. Highlight instances where you collaborated with colleagues to solve IT issues or onboard new staff. This will showcase your interpersonal skills and adaptability.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company’s IT infrastructure, the tools they use, or how they support employee wellness. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
