At a Glance
- Tasks: Lead a dynamic team to create an exceptional in-store experience and drive commercial success.
- Company: Join Gymshark, a rapidly growing brand that values inclusivity and community.
- Benefits: Enjoy competitive perks like performance bonuses, healthcare, discounts, and generous holiday leave.
- Other info: Embrace a culture of growth and collaboration in a fast-paced environment.
- Why this job: Be part of a vibrant team shaping the future of retail while developing your leadership skills.
- Qualifications: Retail management experience with strong people skills and a customer-first mindset.
The predicted salary is between 35000 - 45000 € per year.
OVERVIEW
As a Department Manager, you lead from the front - shaping the daily rhythm of your department, inspiring the team and driving an exceptional in‑store experience. You balance people leadership with operational excellence, ensuring standards, performance and culture remain consistently high. You coach, motivate and develop your team while supporting store management in delivering commercial results and bringing Gymshark’s values to life every day.
WHAT YOU'LL BE DOING
- Leading by example to deliver an exceptional customer experience, ensuring your department is inspiring, inclusive and easy to shop.
- Driving people performance through effective coaching, structured feedback, appraisals and fair management of performance processes.
- Taking ownership of commercial performance by monitoring KPIs, driving revenue on the shop floor and executing launches, promotions and seasonal activity.
- Leading operational excellence across stock accuracy, replenishment, stockroom standards, shrink prevention and daily health & safety compliance.
- Delivering clear, confident communication through daily huddles, briefings and stakeholder interactions, representing your department with credibility.
- Using data insight to plan and forecast stock, resources and operational needs, ensuring your department is prepared for trade patterns and upcoming activity.
- Demonstrating calm, solution‑focused decision making, supporting store initiatives and managing challenges with professionalism and integrity.
- Adapting seamlessly between leadership, service and operations, and step in to deputise for senior leaders when required.
WHAT YOU'LL NEED
- Experience in retail management with strong capability overseeing back‑of‑house operations, stock flow, daily processes and commercial performance.
- Confidence analysing operational and commercial KPIs, identifying trends and taking decisive action to improve departmental performance.
- Excellent organisation and time‑management skills, able to balance planning, forecasting, stock accuracy, replenishment and daily operational rhythms.
- High attention to detail, ensuring BOH standards, compliance, stockroom organisation and operational processes are consistently executed to a premium level.
- A customer‑first approach, supporting the team by resolving operational or service‑related escalations with fairness and professionalism.
- Strong product and process knowledge, enabling you to guide both BOH and frontline teams in delivering efficient operations and best‑in‑class service.
- Proven leadership experience - coaching, developing and motivating teams to deliver high standards across stock management, operations and service.
- A collaborative, solutions‑focused mindset, working effectively with store leadership and peers while adapting to change in a fast‑moving retail environment.
BELONGING AT GYMSHARK
Our mission is to be a place where everyone belongs. We’re an equal opportunities employer, and for us that means we always strive to be as inclusive as possible in all aspects of employment, right from your application. We’re committed to finding reasonable adjustments for candidates with specific needs or have a disability during our recruitment process, and all applicants will be considered fairly and equally. We do not tolerate discrimination of any kind.
ABOUT US
We’re here to unite the conditioning community. We believe that putting the sweat in today, prepares us for tomorrow. So, we give people the tools they need to reach further, go faster, be stronger. We celebrate those who show up – for themselves – to be their physical or mental best, whatever that means for them. It’s what we want for our community, and our team. A team that’s growing rapidly around the world. A collective of talented individuals working together to invent Gymshark’s future. Our plans are ambitious, and we’re looking for people who want to join us for the ride – our growth will be your growth.
THE PERKS
- Performance-based Bonus opportunity
- Funded Healthcare benefit
- 25 days holiday & Bank Holidays
- Contributory Employer pension scheme
- Gymshark Employee Discount & long service awards
- Access to High Street cashback and discounts
- Financial, Physical and Mental Wellbeing Support
- Enhanced Family Leave package
- Funded multi-site fitness membership
- Life Assurance
Note: The bonus programme and benefits have certain eligibility requirements. Gymshark reserves the right to amend these programs in whole or in part at any time without advance notice.
Department Manager - Regent Street, Flagship Store - London London, England, United Kingdom employer: Gymshark Ltd
Gymshark is an exceptional employer that fosters a vibrant and inclusive work culture, particularly in our flagship store on Regent Street, London. As a Department Manager, you will not only lead a passionate team but also benefit from extensive employee growth opportunities, performance-based bonuses, and a comprehensive benefits package that prioritises your well-being. Join us in shaping the future of fitness retail while enjoying a supportive environment that values your contributions and encourages personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Department Manager - Regent Street, Flagship Store - London London, England, United Kingdom
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Gymshark’s values and mission. This will help you connect your experience with what they stand for, showing that you're not just a fit for the role, but for the team too.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've inspired your team or tackled challenges head-on. Being able to share these experiences confidently will demonstrate your capability as a Department Manager.
✨Tip Number 3
Show off your data skills! Be ready to discuss how you've used KPIs in the past to drive performance. This is key for the role, so having some solid examples up your sleeve will definitely impress.
✨Tip Number 4
Don’t forget to ask questions! Prepare thoughtful questions about the team dynamics or upcoming projects. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you. And remember, apply through our website for the best chance!
We think you need these skills to ace Department Manager - Regent Street, Flagship Store - London London, England, United Kingdom
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight your leadership experience. We want to see how you've inspired and motivated teams in the past, so share specific examples that showcase your ability to drive performance and create a positive culture.
Be Data-Driven:Since the role involves analysing KPIs and making data-informed decisions, don’t shy away from mentioning your experience with data analysis. We love candidates who can demonstrate their ability to use insights to improve performance, so include any relevant metrics or achievements.
Tailor Your Application:Make your application stand out by tailoring it to the job description. Use the same language and key phrases found in the listing. This shows us that you understand the role and are genuinely interested in being part of our team at Gymshark.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Gymshark and what we stand for!
How to prepare for a job interview at Gymshark Ltd
✨Know Your Numbers
Make sure you’re familiar with key performance indicators (KPIs) relevant to the role. Be ready to discuss how you've used data to drive commercial performance in your previous positions. This shows that you can balance operational excellence with achieving results.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully coached and motivated teams in the past. Think about specific situations where you’ve led by example, resolved conflicts, or improved team performance. This will demonstrate your capability to inspire and develop others.
✨Emphasise Customer Experience
Be ready to talk about how you prioritise customer service in your department. Share stories that highlight your customer-first approach and how you’ve handled service-related escalations. This aligns perfectly with Gymshark’s values and mission.
✨Adaptability is Key
Retail is fast-paced, so be prepared to discuss how you adapt to change. Share examples of how you’ve managed challenges or shifts in operations while maintaining high standards. This will show that you can thrive in a dynamic environment.
