At a Glance
- Tasks: Lead a dynamic team to create an exceptional in-store experience and drive commercial success.
- Company: Join Gymshark, a rapidly growing brand that values inclusivity and community.
- Benefits: Enjoy competitive perks like performance bonuses, healthcare, and generous holiday leave.
- Other info: Embrace a culture of belonging and growth in a fast-paced environment.
- Why this job: Be part of a vibrant team shaping the future of retail while developing your leadership skills.
- Qualifications: Retail management experience with a focus on operations and team development.
The predicted salary is between 35000 - 45000 € per year.
OVERVIEW
As a Department Manager, you lead from the front - shaping the daily rhythm of your department, inspiring the team and driving an exceptional in‑store experience. You balance people leadership with operational excellence, ensuring standards, performance and culture remain consistently high. You coach, motivate and develop your team while supporting store management in delivering commercial results and bringing Gymshark’s values to life every day.
WHAT YOU'LL BE DOING
- Leading by example to deliver an exceptional customer experience, ensuring your department is inspiring, inclusive and easy to shop.
- Driving people performance through effective coaching, structured feedback, appraisals and fair management of performance processes.
- Taking ownership of commercial performance by monitoring KPIs, driving revenue on the shop floor and executing launches, promotions and seasonal activity.
- Leading operational excellence across stock accuracy, replenishment, stockroom standards, shrink prevention and daily health & safety compliance.
- Delivering clear, confident communication through daily huddles, briefings and stakeholder interactions, representing your department with credibility.
- Using data insight to plan and forecast stock, resources and operational needs, ensuring your department is prepared for trade patterns and upcoming activity.
- Demonstrating calm, solution‑focused decision making, supporting store initiatives and managing challenges with professionalism and integrity.
- Adapting seamlessly between leadership, service and operations, and step in to deputise for senior leaders when required.
WHAT YOU'LL NEED
- Experience in retail management with strong capability overseeing back‑of‑house operations, stock flow, daily processes and commercial performance.
- Confidence analysing operational and commercial KPIs, identifying trends and taking decisive action to improve departmental performance.
- Excellent organisation and time‑management skills, able to balance planning, forecasting, stock accuracy, replenishment and daily operational rhythms.
- High attention to detail, ensuring BOH standards, compliance, stockroom organisation and operational processes are consistently executed to a premium level.
- A customer‑first approach, supporting the team by resolving operational or service‑related escalations with fairness and professionalism.
- Strong product and process knowledge, enabling you to guide both BOH and frontline teams in delivering efficient operations and best‑in‑class service.
- Proven leadership experience - coaching, developing and motivating teams to deliver high standards across stock management, operations and service.
- A collaborative, solutions‑focused mindset, working effectively with store leadership and peers while adapting to change in a fast‑moving retail environment.
BELONGING AT GYMSHARK
Our mission is to be a place where everyone belongs. We’re an equal opportunities employer, and for us that means we always strive to be as inclusive as possible in all aspects of employment, right from your application. We’re committed to finding reasonable adjustments for candidates with specific needs or have a disability during our recruitment process, and all applicants will be considered fairly and equally. We do not tolerate discrimination of any kind.
ABOUT US
We’re here to unite the conditioning community. We believe that putting the sweat in today, prepares us for tomorrow. So, we give people the tools they need to reach further, go faster, be stronger. We celebrate those who show up – for themselves – to be their physical or mental best, whatever that means for them. It’s what we want for our community, and our team. A team that’s growing rapidly around the world. A collective of talented individuals working together to invent Gymshark’s future. Our plans are ambitious, and we’re looking for people who want to join us for the ride – our growth will be your growth.
THE PERKS
- Performance-based Bonus opportunity
- Funded Healthcare benefit
- 25 days holiday & Bank Holidays
- Contributory Employer pension scheme
- Gymshark Employee Discount & long service awards
- Access to High Street cashback and discounts
- Financial, Physical and Mental Wellbeing Support
- Enhanced Family Leave package
- Funded multi-site fitness membership
- Life Assurance
Note: The bonus programme and benefits have certain eligibility requirements. Gymshark reserves the right to amend these programs in whole or in part at any time without advance notice.
Department Manager - Regent Street, Flagship Store - London London, England, United Kingdom employer: Gymshark Ltd
Gymshark is an exceptional employer that fosters a vibrant and inclusive work culture, particularly in our flagship store on Regent Street, London. As a Department Manager, you will not only lead a passionate team but also benefit from extensive employee growth opportunities, performance-based bonuses, and a comprehensive benefits package that prioritises your well-being. Join us in shaping the future of retail while enjoying a supportive environment that values your contributions and encourages personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Department Manager - Regent Street, Flagship Store - London London, England, United Kingdom
✨Tip Number 1
Get to know the company culture before your interview. Dive into Gymshark's values and mission, and think about how your experience aligns with them. This will help you connect with the interviewers and show that you're a great fit for the team.
✨Tip Number 2
Prepare some solid examples of your leadership skills. Think about times when you've motivated your team or improved performance. Being able to share these stories will demonstrate your capability to lead and inspire others in the role.
✨Tip Number 3
Practice your communication skills! Since you'll be leading daily huddles and interacting with stakeholders, being clear and confident in your communication is key. Try rehearsing with a friend or in front of a mirror to boost your confidence.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Gymshark family. Let's get you on board!
We think you need these skills to ace Department Manager - Regent Street, Flagship Store - London London, England, United Kingdom
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight your leadership experience. We want to see how you've inspired and motivated teams in the past, so share specific examples that showcase your ability to drive performance and create a positive culture.
Be Data-Driven:Since the role involves analysing KPIs and making data-informed decisions, don’t shy away from mentioning your experience with data analysis. We love candidates who can demonstrate their ability to use insights to improve performance and operational efficiency.
Tailor Your Application:Make your application stand out by tailoring it to the job description. Use the same language and keywords that we’ve included in the posting. This shows us that you understand what we’re looking for and that you’re genuinely interested in the role.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Gymshark Ltd
✨Know Your Numbers
As a Department Manager, you'll need to be comfortable with KPIs and commercial performance. Brush up on your ability to analyse data and identify trends. Be ready to discuss how you've used data insights in the past to drive performance and make informed decisions.
✨Showcase Your Leadership Style
Prepare examples that highlight your leadership experience. Think about times when you coached or motivated your team to achieve high standards. Be specific about your approach to developing talent and how you foster a positive team culture.
✨Demonstrate Operational Excellence
Familiarise yourself with best practices in stock management and operational processes. Be prepared to discuss how you ensure compliance and maintain high standards in back-of-house operations. Share any relevant experiences where you improved efficiency or resolved operational challenges.
✨Emphasise Customer-Centricity
Since delivering an exceptional customer experience is key, think of examples where you've gone above and beyond for customers. Discuss how you handle service-related escalations and ensure your team maintains a customer-first approach in all interactions.
