Business Analyst New Solihull, England, United Kingdom

As a Business Analyst, you will be a pragmatic problem solver with an inquisitive mindset. You will work closely with your sprint team to understand business challenges, shaperequirementsand support the delivery of effective, scalable solutions.

Reporting to the Senior Business Analyst, you will work as part of a team of business analysts and delivery professionals spanning mobile, web, backend software,infrastructureand automation products. The focus is on delivering highly scalable customer experiences across mobile and web-based applications, software,APIsand internal systems.

WHAT YOU'LL BE DOING:

• Help the team articulate problems in ways that are understood by all stakeholders, both business and technical.
• Ensure your team has a clear understanding of business, operational and customer needs so that solutions meet requirements and deliver measurable value to the business and our users.
• Produce andidentifystakeholder requirements through conversations, document analysis, workshops, business process descriptions, analysis, use cases,scenarios,and workflow analysis.
• Build trusted relationships with stakeholders across Technology, Product and Business teams, ensuring alignment onobjectives,prioritiesand expected outcomes.
• Map,analyseand document current and future business requirements using standard tools and agreed standards, creating a shared understanding of how solutions are intended to function and evolve.
• Analyseexisting business processes, customer journeys, and operational workflows toidentifyopportunities for improvement,simplificationand automation.
• Support teams inidentifyingboth functional and non-functional requirements relevant to the solutions being built.
• Work in a data-led way, helping to articulate the value delivered through solutions in partnership with insight teams.
• Use data, customerfeedbackand performance metrics toidentifyopportunities,validateassumptionsand measure solution success.
• Define and support the tracking of business outcomes,benefitsand success measures to ensure valuerealisationfrom delivered initiatives.
• Apply design thinking with the team to criticallyanalyseand refine the problems and requirements being solved, ensuring solutions are user-focused and consider multiple scenarios.
• Champion customer and user needs throughout the product lifecycle, ensuring decisions are evidence-based and user-centred.
• Support user research, usabilitytestingand discovery activities tovalidateassumptions and proposed solutions.
• Ensure problems and requirements are sufficiently defined, independent, valuable,estimableand testable before work begins.
• Work closely with the Product Owner, UX, Agile Delivery Leads, ScrumMastersand engineering teams to deliver outcomes for both business-as-usual activity and larger strategic initiatives.
• Partner with Product Owners tomaintaina healthy backlog through refinement,prioritisationand requirement decomposition.
• Collaborate with developers and QA engineers to define acceptance criteria and ensure requirements are understood,testableand ready for delivery.
• Facilitate workshops and discussions to drive consensus, alignstakeholdersand support effective decision-making.
• Participate in Agile ceremonies including sprint planning, backlog refinement, sprintreviewsand retrospectives.
• Proactivelyidentifyrisks, assumptions,dependenciesand constraints, working with stakeholders to mitigate potential delivery impacts.
• Act as a bridge between business and technical teams, translating complex concepts into clear and actionable requirements.
• Partner with Product Owners and delivery teams to ensure solutions are focused on delivering measurable customer and business outcomes, rather than simply meeting documented requirements.

WHAT YOU'LL NEED:

Essential Criteria:

• Strong user story writing skills, with the ability to clearly articulate user and business needs in a format that is easily understood by the team.
• Experience creating and managing acceptance criteria and supporting teams in refining requirements to a delivery-ready standard.
• Strong stakeholder management skills, with the ability to influence decisions, build consensus andchallengeconstructively whererequired.
• Experiencefacilitatingworkshops, discoverysessionsand conversations to gather,analyseandvalidaterequirements.
• An understanding of programming, softwareengineeringand digital design concepts, enabling you toanalyseand challenge proposed solutions.
• An understanding of APIs, systemintegrationsand modern digital delivery practices.
• The ability to manage changing business and technical requirements in a fast-paced environment.
• Experience working within Agile product teams, with a good understanding of Scrum and Kanban principles.
• Experience using business analysis techniques such as process modelling, impact assessment, root cause analysis, gapanalysisand requirements elicitation.
• Experience creating artefacts such as process maps, user journeys, workflow diagrams and business requirement documentation using industry-standard techniques and tools.
• The ability to contribute to digital design, developmentestimatesand strategic decision-making.
• A strong analytical mindset with the ability to interpret data and derive actionable insights that support decision-making.
• Experience using tools such as Jira, Confluence,Lucidchartor similar collaboration and documentation platforms.
• Excellent written and verbal communication skills, with the ability to tailor communications to both technical and non-technical audiences.
• A systematic and analytical approach to problem-solving.
• Demonstrable experience translating businessobjectivesinto actionable requirements that drive measurable value.
• A curious mindset, with an appetite to learn, continuously improve and challenge the status quo.
• Experience working within a digital, e-commerce or customer-facing technology environment would beadvantageous.

CLOSING DATE:

Friday 7th August. Please due note that due to expected volume of applications we may close the role early so please apply as soon as possible.

LOCATION:

Please note this is a hybrid role and requires the successful candidate to attend at least 3 days a week in GSIQ, Solihull, UK.

BELONGING AT GYMSHARK.

Our mission is to be a place where everyone belongs. We’re an equal opportunities employer, and for us that means we always strive to be as inclusive as possible in all aspects of employment, right from your application. We’re committed to finding reasonable adjustments* for candidates with specific needs or have a disability during our recruitment process, and all applicants will be considered fairly and equally. We do not tolerate discrimination of any kind. *If you’d like to request a reasonable adjustment please email talent@gymshark.com .

ABOUT US.

We’re here to unite the conditioning community. We believe that putting the sweat in today, prepares us for tomorrow. So, we give people the tools they need to reach further, go faster, be stronger. We celebrate those who show up – for themselves – to be their physical or mental best, whatever that means for them. It’s what we want for our community, and our team. A team that’s growing rapidly around the world. A collective of talented individuals working together to invent Gymshark’s future. Our plans are ambitious, and we’re looking for people who want to join us for the ride – our growth will be your growth.

THE PERKS.

Standard benefits include:

• Performance-based Bonus opportunity
• Funded Healthcare benefit
• 25 days holiday, additional day for your birthday & Bank Holidays
• Contributory Employer pension scheme
• Flexible benefits programme – including salary sacrifice EV scheme, dental insurance, cycle to work, tech scheme, holiday trading
• Gymshark Employee Discount & long service awards
• Access to High Street cashback and discounts
• Financial, Physical and Mental Wellbeing Support
• Enhanced Family Leave package
• Life Assurance

Office location specific benefits include (IQ):

• Gym Membership to The Lifting Club (LC)
• Onsite lunch provision & coffee bars

Note:

The bonus program and benefits have certain eligibility requirements. Gymshark reserves the right to amend these programs in whole or in part at any time without advance notice.

Disability Confident Committed

We’re proud to be a Disability Confident Committed employer and want to encourage anyone with a disability to apply for a role at Gymshark. We offer an interview to candidates with disabilities or long-term conditions who meet the minimum criteria for the role.

We’re committed to finding reasonable adjustments* for candidates with specific needs or have a disability during our recruitment process, and all applicants will be considered fairly and equally. We do not tolerate discrimination of any kind. *If you’d like to request a reasonable adjustment please email talent@gymshark.com.

Privacy Statement

We understand that keeping your data safe is really important - it's important to us too! When you apply for a role with us your personal data in your application will be collected by Gymshark Ltd. and/or Gymshark US Inc. (collectively, “Gymshark”). This data will be processed subject to our Job Applicant Privacy Notice .