At a Glance
- Tasks: Lead a dynamic team, drive sales, and create an amazing customer experience.
- Company: Join Gym+Coffee, a vibrant brand that values energy and teamwork.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Other info: Fast-paced environment with plenty of room for career advancement.
- Why this job: Be part of a brand that inspires and motivates while making a real impact.
- Qualifications: Retail management experience and a passion for customer service.
The predicted salary is between 26100 - 31900 £ per year.
Gym+Coffee is looking for an ambitious, energetic and commercially driven Retail Manager to join our team in Belfast.
This is a fantastic opportunity for an experienced retail leader who wants to play a key role in driving sales, profitability, team performance and brand experience, while creating a store environment that reflects the values and energy of Gym+Coffee.
Candidate must be flexible Monday to Sunday.
What you will be Responsible for
Store Management
- Support and drive the store business strategy through strong teamwork within store and across the wider business
- Empower team members to take initiative, solve problems and identify opportunities for development.
- Communicate information effectively to all parties, using appropriate language.
- Support Senior Management by embracing change in a positive and enthusiastic manner, ensuring effective execution of initiatives
- Build and maintain a strong unique customer experience culture within the store.
People Management
- Assist in the hiring, onboarding, training, and developing of new team members.
- Identify the training & development needs of your team, and seek opportunities for people to fulfil their potential.
- Provide feedback on an employee’s performance through probation and the performance review cycle.
- Encourage and recognise outstanding team performance to increase team motivation and store morale.
Commercial Awareness
- Take ownership of your store's commercial performance and understand the key drivers behind it.
- Communicate daily sales targets and results, ensuring the whole team understands how they contribute.
- Identify risks and opportunities and work with Senior Management to develop solutions.
- Monitor competitor activity and provide relevant feedback.
- Maximise stock availability through effective replenishment.
- Complete and analyse trade reports to support commercial decision-making.
Brand Experience
- Be a strong ambassador for the Gym+Coffee brand.
- Deliver excellent customer service by understanding and meeting customer needs.
- Achieve individual and store sales targets through upselling and add-on sales.
Operations Management
- Manage store schedules and monitor team annual leave, ensure employee timecards are accurate and approved for payroll.
- Support the Senior Management to ensure store operations are in line with brand expectations and company practice
- Ensure the store is a safe working environment by adhering to company H&S guidelines reporting and following up maintenance issues promptly
- Promote and deliver excellence in visual standards in-line with company guidelines and expectations
- Ensure all store banking and administration is reconciled each day in line with company procedures
Stock Management
- Maintain best practice across the stock room and store office to ensure that all stock and administration is in line with company guidelines.
- Comply with company policies regarding receipt of deliveries ensuring they are dealt with within in a timely manner, minimising any stock loss impact on the store/business
- Protect stock and other company assets through promoting awareness of loss prevention within the team and through store compliance with security procedures.
WHAT WE'RE LOOKING FOR
- An experienced and confident retail leader who is passionate about the Gym+Coffee brand.
- Commercially focused and motivated by achieving sales targets.
- Passionate about customer experience with the ability to remain positive and composed under pressure
- A natural team motivator who leads by example and is focused on developing their team.
- Organised, proactive and solutions-focused, who is comfortable managing multiple priorities in a fast-paced environment.
- Flexible and available to work Monday to Sunday
- #J-18808-Ljbffr
Store Manager - Belfast employer: GymPlusCoffee
Gym+Coffee is an exceptional employer that fosters a vibrant and supportive work culture in Belfast, where team members are empowered to thrive and develop their skills. With a strong focus on commercial success and customer experience, employees enjoy opportunities for personal growth and recognition, all while being part of a brand that values energy and community. Join us to be part of a dynamic team that celebrates achievements and embraces change in a positive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - Belfast
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like GymPlusCoffee, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like GymPlusCoffee!
We think you need these skills to ace Store Manager - Belfast
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at GymPlusCoffee, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at GymPlusCoffee and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show GymPlusCoffee that you’re ready to jump in and contribute right away!
How to prepare for a job interview at GymPlusCoffee
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
