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- Tasks: Lead the reception team, ensuring a warm welcome and exceptional guest experiences.
- Company: Join JKS Restaurants, a critically acclaimed group with multiple Michelin stars.
- Benefits: Enjoy up to 50% off dining, discounted gym memberships, and personalized career development.
- Why this job: Be part of a passionate team in a prestigious restaurant known for its award-winning cuisine.
- Qualifications: Previous experience as a Reception Manager or Head Receptionist in a quality restaurant is required.
- Other info: Additional holiday, employee referral bonuses, and opportunities for career progression await you.
The predicted salary is between 40000 - 60000 £ per year.
Reception Manager
Salary – Up to £50,000 pa
Schedule – Full Time
Experience – previous experience in a quality restaurant
Gymkhana are seeking a Reception Manager to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Reception Manager looking for a new role in an award winning, critically acclaimed group.
The Restaurant
Operating in Mayfair for over a decade, Gymkhana is inspired by the bars, social, sports, and members clubs of the British Raj in India. It serves contemporary Indian cuisine using seasonal British ingredients, with a strong focus on the tandoori oven. Since its opening in 2013, Gymkhana has garnered numerous accolades, including its first Michelin star and, in 2024, a second Michelin star, making it the first Indian restaurant in London to hold two.The restaurant was also named Restaurant of the Year by Restaurant Magazine and BMW Square Meal in 2014.
As Giles Coren of The Times remarked, “Gymkhana is the best restaurant I have ever been to.”
The Position
We're looking for an experienced Reception Manager to ensure a welcoming and engaging first impression, and an exceptional guest experience. You will be delivering Michelin Star standards and ensuring a seamless journey for our guests from start to finish.
If you have experience in the following, then we want to hear from you:
- Prior experience as a Reception Manager or Head Receptionist in a fast paced, quality restaurant;
- Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom;
- Effectively managing reservations and walk-ins to maximise covers during service;
- Handling face to face, telephone and email queries in a polite, professional and diplomatic manner.
Benefits & Culture
Our team is the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow.
We encourage you to bring your whole self to work and celebrate the skills and characteristics that make you unique. Your commitment to be kind and work hard comes with a range of benefits such as:
Treat Yourself
- Up to 50% off dining across JKS Restaurants
- Retail & Takeaway Discounts
- Code App Membership
Look After Yourself
- Discounted Gym Membership
- Wagestream stream your pay earlier
- Company Donations for your involvement with Charities
- Employee Assistance Program
- Access to Financial Advice
- Wedding Gift & New-born Care Package ” Celebrating your big occasions
- Season Ticket Loan
Progress Yourself
- Access to our fantastic L&D Calendar
- A personalised learning & development plan to develop your skills and knowledge
- Career progression with a fast-growing, critically acclaimed restaurant group.
Be Yourself
- Additional holiday for every year with us (rising to 30 days)
- Employee referral scheme – paying up to £600 per referral
- Staff parties & long service awards
The Group
JKS Restaurants was founded by siblings Jyotin, Karam, and Sunaina Sethi in November 2008. Since its inception, the group has received critical acclaim and industry recognition, including 7 Michelin stars, 4 Michelin Bib Gourmands, a restaurant ranked among the Worlds 100 Best Restaurants, and a spot in the Sunday Times Best 100 Places to Work 2024.
The JKS portfolio currently features Michelin-starred restaurants such as Trishna, Gymkhana, Kitchen Table, Sabor, and Lyles, along with cult favourites Hoppers, BAO, Brigadiers, Berenjak, Plaza Khao Gaeng, Speedboat Bar, Bibi, and Ambassadors Clubhouse. Pubs include The Cadogan Arms, The George and The Hound.
JKS Restaurants offers a unique opportunity to pursue a career in fine dining or to develop within trend-focused casual cuisine, with opportunities across all disciplines for those looking to advance their careers within a people-focused, collaborative hospitality group.
AMRT1_UKCT
Reception Manager employer: Gymkhana
Contact Detail:
Gymkhana Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Manager
✨Tip Number 1
Familiarize yourself with Gymkhana's unique dining experience and its accolades. Understanding the restaurant's ethos and what makes it stand out will help you connect with the team and demonstrate your passion for their mission during the interview.
✨Tip Number 2
Network within the hospitality industry, especially with professionals who have experience in Michelin-starred restaurants. They can provide insights and potentially refer you to the position, which can significantly boost your chances of landing the job.
✨Tip Number 3
Prepare to showcase your customer service skills by thinking of specific examples from your previous roles where you created exceptional guest experiences. This will highlight your ability to meet the high standards expected at Gymkhana.
✨Tip Number 4
Stay updated on current trends in the restaurant industry, particularly in fine dining and Indian cuisine. Being knowledgeable about these trends will not only impress your interviewers but also show that you are genuinely interested in the role and the restaurant's offerings.
We think you need these skills to ace Reception Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience as a Reception Manager or Head Receptionist in a quality restaurant. Emphasize your skills in managing reservations, guest interactions, and delivering exceptional service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the Michelin star standards. Mention specific experiences that demonstrate your ability to create a welcoming atmosphere and manage guest relations effectively.
Showcase Your Personality: Since the role requires a friendly and personable demeanor, let your personality shine through in your application. Use a warm and engaging tone to reflect your enthusiasm for food and drink, and your commitment to providing excellent guest experiences.
Highlight Relevant Skills: In your application, be sure to highlight skills such as effective communication, problem-solving, and the ability to handle face-to-face, telephone, and email queries professionally. These are crucial for the Reception Manager position at Gymkhana.
How to prepare for a job interview at Gymkhana
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry and your love for food and drink. Share personal experiences that highlight your passion, as this will resonate well with the interviewers at Gymkhana.
✨Demonstrate Your Experience
Be prepared to discuss your previous roles as a Reception Manager or Head Receptionist in detail. Highlight specific examples of how you managed reservations, handled guest interactions, and ensured a seamless experience for customers.
✨Emphasize Your People Skills
Since the role requires building rapport with guests, showcase your interpersonal skills. Provide examples of how you've successfully engaged with guests in a friendly and professional manner, ensuring they feel welcomed and valued.
✨Research Gymkhana's Unique Offerings
Familiarize yourself with Gymkhana's menu and its focus on contemporary Indian cuisine. Being knowledgeable about their offerings will demonstrate your genuine interest in the restaurant and help you connect with the interviewers.
