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- Tasks: Welcome guests and ensure an exceptional dining experience at a Michelin-starred restaurant.
- Company: Join JKS Restaurants, a critically acclaimed group with multiple Michelin stars and a vibrant culture.
- Benefits: Enjoy up to 50% off dining, discounted gym memberships, and additional holiday days.
- Why this job: Be part of a passionate team in a prestigious restaurant known for its unique Indian cuisine.
- Qualifications: Previous experience as Assistant Reception Manager or Head Receptionist in a quality restaurant is essential.
- Other info: Opportunities for career progression and personal development in a supportive environment.
The predicted salary is between 36000 - 54000 £ per year.
Salary - Up to £45,000 pa
Schedule - Full Time
Experience - Previous experience within a Michelin star restaurant or similar setting
Gymkhana are seeking an Assistant Reception Manager to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Assistant Reception Manager looking for a new role in an award winning, critically acclaimed group.
The Restaurant
Operating in Mayfair for over a decade, Gymkhana is inspired by the bars, social, sports, and members clubs of the British Raj in India. It serves contemporary Indian cuisine using seasonal British ingredients, with a strong focus on the tandoori oven. Since its opening in 2013, Gymkhana has garnered numerous accolades, including its first Michelin star and, in 2024, a second Michelin star, making it the first Indian restaurant in London to hold two. The restaurant was also named Restaurant of the Year by Restaurant Magazine and BMW Square Meal in 2014.
The Position
We're looking for an experienced Assistant Reception Manager to ensure a welcoming and engaging first impression, and an exceptional guest experience. You will be delivering Michelin Star standards and ensuring a seamless journey for our guests from start to finish.
If you have experience in the following, then we want to hear from you:
- Prior experience as Assistant Reception Manager or Head Receptionist in a fast paced, quality restaurant;
- Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom;
- Effectively managing reservations and walk-ins to maximise covers during service;
- Handling face to face, telephone and email queries in a polite, professional and diplomatic manner.
Benefits & Culture
Our team is the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow. We encourage you to bring your whole self to work and celebrate the skills and characteristics that make you unique. Your commitment to be kind and work hard comes with a range of benefits such as:
- Up to 50% off dining across JKS Restaurants
- Retail & Takeaway Discounts
- Code App Membership
- Discounted Gym Membership
- Wagestream stream your pay earlier
- Company Donations for your involvement with Charities
- Employee Assistance Program
- Access to Financial Advice
- Wedding Gift & New-born Care Package
- Additional holiday for every year with us (rising to 30 days)
- Employee referral scheme - paying up to £600 per referral
- Staff parties & long service awards
The Group
JKS Restaurants was founded by siblings Jyotin, Karam, and Sunaina Sethi in November 2008. Since its inception, the group has received critical acclaim and industry recognition, including 7 Michelin stars, 4 Michelin Bib Gourmands, a restaurant ranked among the Worlds 100 Best Restaurants, and a spot in the Sunday Times Best 100 Places to Work 2024. The JKS portfolio currently features Michelin-starred restaurants such as Trishna, Gymkhana, Kitchen Table, Sabor, and Lyles, along with cult favourites Hoppers, BAO, Brigadiers, Berenjak, Plaza Khao Gaeng, Speedboat Bar, Bibi, and Ambassadors Clubhouse. Pubs include The Cadogan Arms, The George and The Hound. JKS Restaurants offers a unique opportunity to pursue a career in fine dining or to develop within trend-focused casual cuisine, with opportunities across all disciplines for those looking to advance their careers within a people-focused, collaborative hospitality group.
Assistant Reception Manager employer: Gymkhana
Contact Detail:
Gymkhana Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Reception Manager
✨Tip Number 1
Familiarise yourself with Gymkhana's unique dining experience and its Michelin star status. Understanding the restaurant's ethos and menu will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network within the hospitality industry, especially with those who have experience in Michelin-starred establishments. Building connections can provide valuable insights and potentially lead to referrals that could strengthen your application.
✨Tip Number 3
Prepare to showcase your customer service skills through role-play scenarios or mock interviews. Being able to demonstrate how you would handle various guest interactions can set you apart from other candidates.
✨Tip Number 4
Research common challenges faced by Assistant Reception Managers in high-end restaurants. Being prepared to discuss how you would tackle these issues can show your proactive approach and readiness for the role.
We think you need these skills to ace Assistant Reception Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality, particularly in roles similar to Assistant Reception Manager. Emphasise your skills in guest interaction, reservation management, and any Michelin star experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and drink, as well as your commitment to providing exceptional guest experiences. Mention specific achievements from your previous roles that align with the responsibilities of the position.
Showcase Your Personality: Since the role requires a friendly and personable approach, let your personality shine through in your application. Use a conversational tone while maintaining professionalism to convey your enthusiasm for the role.
Highlight Relevant Skills: In your application, be sure to highlight skills such as effective communication, problem-solving, and the ability to manage high-pressure situations. These are crucial for ensuring a seamless guest experience in a fast-paced environment.
How to prepare for a job interview at Gymkhana
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry and your love for food and drink. Share specific experiences that highlight your passion, especially in high-pressure environments like Michelin-star restaurants.
✨Demonstrate Your Guest Interaction Skills
Prepare examples of how you've successfully built rapport with guests in previous roles. Highlight your ability to create a welcoming atmosphere and handle various guest queries professionally and diplomatically.
✨Know the Restaurant's Background
Familiarise yourself with Gymkhana's history, its accolades, and its unique dining experience. Being knowledgeable about the restaurant will show your genuine interest and help you connect with the interviewers.
✨Discuss Your Reservation Management Experience
Be ready to talk about your experience managing reservations and walk-ins effectively. Share strategies you've used to maximise covers during service and ensure a seamless guest journey.
