Member Experience & Club Operations Lead

Member Experience & Club Operations Lead

Full-Time On-site
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Gymbox is seeking a proactive Host Team Lead in London to drive daily operations, maintain club standards, and deliver exceptional member service. You will supervise front-of-house operations, coach staff, and guide product knowledge across classes, equipment and facilities.

The role focuses on delivering high-impact sales tours, maintaining cleanliness, and managing health and safety tasks while supporting debt collection as needed. 40 hours/week, £29k–£31k plus a £500 monthly bonus.

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Member Experience & Club Operations Lead employer: Gymbox

Gymbox is an exceptional employer for those passionate about fitness and creativity, offering a vibrant work culture that thrives on high energy and enthusiasm. With generous benefits like 25 days of annual leave, opportunities to teach classes, and access to in-house training, employees are encouraged to grow and develop within the company. Located in the heart of London, Gymbox provides a unique environment where staff can immerse themselves in a community of fitness lovers while enjoying perks like free gym memberships and wellbeing support.

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Contact Details:

Gymbox Recruitment Team