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- Tasks: Lead the Reception team and inspire exceptional customer service at Gymbox.
- Company: Join Gymbox, a vibrant fitness club with a unique nightclub atmosphere.
- Benefits: Starting salary of £27,000, bonuses, discounts, and free gym membership for you and a friend.
- Why this job: Be part of a fun, energetic environment while developing your leadership skills.
- Qualifications: Strong communication skills and a positive attitude; experience not essential.
- Other info: Opportunities for career growth and in-house training in a dynamic setting.
The predicted salary is between 27000 - 27000 £ per year.
A starting salary of £27,000.00.
A monthly and quarterly bonus scheme based on retail spend targets and customer service performance.
Popping personality? Natural leadership vibes? Customer-service connoisseur? Sounds like you could be a great fit for Gymbox’s Reception Manager roles. Whether you’re a training nut, regular raver, lively Londoner, or just have a cheeky rebellious streak… you’ll already know all about Gymbox. And if you don’t? You’re in for one sweaty ride. Nine locations-strong and just warming up, we’re not your run-of-the-treadmill gym. We’re the ones who brought the craziest classes, best gear, sexiest clubs, and most challenging workouts to the capital. So, imagine what we could do for your work life…
Meet the Reception Team. Whether it’s our energy, atmosphere or cheeky personality people love us for, our Reception team are front and centre of it all. Meeters, greeters, make-every-workout-one-to-repeaters, this bubbly bunch buzz off our nightclub-meets-fitness club vibe and inspire members to feel the same. Rocking up fresh-faced to a 5.30am early or leaving bouncing after a 11pm close ain’t for the faint hearted. But these guys just smash it, every damn time.
So, what will you be getting up to as Member Experience Lead? Well, you’ll:
- Help us build, beef up and inspire the Member Experience team of our dreams.
- Provide round-the-clock customer service #inspo to everyone you meet.
- Make maintaining standards and member satisfaction levels look a total breeze.
- Be all over reception systems and processes like a PT on a protein shake.
- Motivate your team to smash out retail sales and batter every target.
- Be an all-star ambassador, living and breathing all things Gymbox.
What we’re after: Team leadership is good, as is handling pressure, organisation skills and a keenness to develop. Things like outstanding communication skills, punctuality, proper team ethic, being up for a challenge and having a positive attitude are absolute musts. But you don’t need loads of experience for this job, cos, y’know,… we like to train. As a heads up, you’ll also need to be able to commit to working at all the following times too:
- EARLY: 5:30 – 14:30
- MIDDLE: 11:00 – 20:00
- LATE: 14:15 – 23:15
What’s in it for you: But enough about what we want, how about you? Well as well as giving you sweaty DJ-sound tracked haven a million miles from a crushing 9-5, you’ll enjoy:
- A starting salary of £27,000.00.
- A monthly and quarterly bonus scheme based on retail spend targets and customer service performance.
- Chance to climb the ladder in a fast-growing (and proper fun) company.
- Access to education, company-funded skills and in-house training.
- Discounts and perks, loyalty holiday scheme, party invitations, your birthday off!
- Access to the Cycle to Work scheme after 6 months.
- Free linked membership for you and a +1 for a friend, family member or partner to the best Gyms in London!
Reception Manager - Gymbox Westfield London (40 hours) employer: Gymbox
Contact Detail:
Gymbox Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Manager - Gymbox Westfield London (40 hours)
✨Tip Number 1
Get your networking game on! Chat with people in the industry, attend fitness events, or even pop into Gymbox locations. You never know who might have a lead on that Reception Manager role!
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, let your bubbly side shine through. Remember, they’re looking for someone who fits their vibe, so be yourself and bring that cheeky energy!
✨Tip Number 3
Prepare for those interviews like a champ! Research Gymbox, understand their culture, and think about how you can contribute to their member experience. Bring examples of how you've led teams or smashed targets in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Gymbox family. Don’t miss out on this sweaty opportunity!
We think you need these skills to ace Reception Manager - Gymbox Westfield London (40 hours)
Some tips for your application 🫡
Show Your Personality: We want to see your unique vibe shine through in your application. Don’t be afraid to let your cheeky side show – after all, we’re all about that lively atmosphere at Gymbox!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your leadership skills and customer service experience. We love seeing how you can bring your own flair to the role of Reception Manager.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences are easy to spot – we’re busy bees over here!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to get your details and kick off the process. We can’t wait to hear from you!
How to prepare for a job interview at Gymbox
✨Know Your Gymbox Vibe
Before the interview, dive into what makes Gymbox unique. Familiarise yourself with their classes, atmosphere, and overall brand personality. This will help you connect with the interviewers and show that you're genuinely excited about being part of their team.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about times when you turned a negative situation into a positive one or went above and beyond for a customer. This will demonstrate your ability to inspire and lead the Member Experience team.
✨Demonstrate Leadership Potential
Even if you don’t have extensive experience, think of moments where you’ve taken charge or motivated others. Share these stories during your interview to highlight your natural leadership vibes and how you can help build the dream team at Gymbox.
✨Be Ready for the Early Bird Challenge
Since the role requires flexibility with early and late shifts, be prepared to discuss your availability. Show enthusiasm for the varied hours and how you can thrive in a fast-paced environment. This will reassure them that you’re ready to smash it, no matter the time!
