At a Glance
- Tasks: Create unforgettable experiences and welcome members with energy and personality.
- Company: Join a vibrant, community-driven studio environment at Westfield Studios.
- Benefits: Earn £12.96 per hour, enjoy team perks, and access fitness classes.
- Other info: Fast-paced environment with opportunities for growth and a supportive team.
- Why this job: Be the face of an energetic space and make genuine connections.
- Qualifications: Experience in hospitality or customer service and a passion for people.
The predicted salary is between 12 - 13 £ per hour.
London | Part-time/Full-time
Hourly Wage: £12.96 per hour
Set the tone. Own the welcome. Power the experience.
At Westfield Studios, we don’t just run classes; we create moments people come back for. High‑energy, immersive, community‑driven experiences that start the moment someone walks through the door. As a Studio Host, you are the face of that experience. You’re not just checking people in. You’re resetting the vibe, managing the flow, and making every interaction feel effortless, personal, and on point. Across two unique studio concepts under one roof, you adapt, elevate, and deliver every time. This is a fast‑paced, high‑volume environment where detail matters, energy matters, and people matter most.
What you'll do:
- Create an outstanding first impression: welcome every member with energy, confidence, and personality.
- Deliver seamless front‑of‑house operations: check‑ins, bookings, waitlists, and class flow.
- Support both studio concepts with equal attention to detail and brand standards.
- Keep the studio environment sharp, clean, organized, and always on brand.
- Build genuine connections with members: learn names, understand routines, and create loyalty.
- Support instructors before, during, and after class to ensure smooth delivery.
- Anticipate needs and solve issues quickly, confidently, and professionally.
- Promote studio products, memberships, and offers in a natural, engaging way.
- Support peak‑time operations and energy on the studio floor; no standing still.
- Work closely with the Club Manager and wider team to maintain a high‑performance environment.
Who you are:
- You have experience in hospitality, retail, fitness, or any customer‑facing role in a fast‑paced environment.
- You bring energy, presence, and a natural ability to connect with people.
- You’re proactive, hands‑on, and always one step ahead.
- You thrive in high‑energy spaces and love being part of a team.
- You communicate clearly, confidently, and professionally.
- You care about detail, presentation, and delivering consistently high standards.
- You stay calm under pressure and handle busy shifts like a pro.
- You’re flexible and adaptable, able to switch between two studio concepts seamlessly.
What you get:
- The chance to be part of a premium, multi‑concept studio environment.
- A fast‑moving, energetic workplace where no two days are the same.
- Opportunities to grow within a high‑performing team.
- Access to classes and a fitness‑driven community.
- Team perks and a culture that values energy, effort, and attitude.
This is your floor. Own the energy.
If you know how to make people feel something the moment they walk in, this is your role.
Host - Westfield Studios in London employer: Gymbox
At Westfield Studios, we pride ourselves on being an exceptional employer that fosters a vibrant and energetic work culture. Our team members enjoy the unique opportunity to thrive in a fast-paced environment while building genuine connections with our community. With access to fitness classes, team perks, and clear pathways for growth within a high-performing team, we ensure that every day is rewarding and filled with potential.
StudySmarter Expert Advice🤫
We think this is how you could land Host - Westfield Studios in London
✨Tip Number 1
Get to know the vibe of Westfield Studios before your interview. Visit the studio, chat with current hosts, and soak in the atmosphere. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your energy and presence! When you walk into that interview, bring your A-game. Smile, be enthusiastic, and show them you can create that welcoming atmosphere they’re looking for. Remember, it’s all about making a great first impression!
✨Tip Number 3
Be ready to demonstrate your customer service skills. Think of examples from your past roles where you’ve gone above and beyond for customers. They want to see how you handle high-pressure situations and keep the energy up, so come prepared with stories that highlight your adaptability and problem-solving skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way. Mention something specific from your conversation to remind them of your enthusiasm and fit for the role. And hey, if you haven’t already, apply through our website to make sure your application stands out!
We think you need these skills to ace Host - Westfield Studios in London
Some tips for your application 🫡
Show Your Energy:When writing your application, let your personality shine through! We want to see that high-energy vibe you’d bring to the studio. Use lively language and express your passion for creating memorable experiences.
Tailor Your Experience:Make sure to highlight any relevant experience in hospitality, retail, or fitness. We’re looking for those who thrive in fast-paced environments, so share specific examples of how you've managed busy situations with ease.
Connect with Us:Don’t just list your skills; show us how you connect with people! Mention any instances where you’ve built genuine relationships with customers or team members. We love a personal touch!
Apply Through Our Website:Ready to take the plunge? Make sure to apply through our website for the best chance of standing out. It’s the easiest way for us to see your application and get to know you better!
How to prepare for a job interview at Gymbox
✨Show Your Energy
As a Studio Host, energy is key! Make sure to convey your enthusiasm during the interview. Practice greeting the interviewer with a warm smile and an upbeat tone. This will help demonstrate that you can create a welcoming atmosphere right from the start.
✨Know the Studio Inside Out
Familiarise yourself with Westfield Studios and its unique concepts before the interview. Be ready to discuss how you would enhance the customer experience and manage the flow of classes. Showing that you understand their brand and values will set you apart.
✨Highlight Your People Skills
Since building genuine connections with members is crucial, prepare examples of how you've successfully engaged with customers in previous roles. Share stories that showcase your ability to remember names, anticipate needs, and create loyalty among clients.
✨Stay Calm Under Pressure
The role involves handling busy shifts, so be prepared to discuss how you manage stress and maintain high standards in fast-paced environments. Share specific instances where you’ve thrived under pressure, demonstrating your proactive and adaptable nature.
