Urban Gym Group is seeking a Member Care Advisor to join our head office team in London. You will support members throughout their journey, from onboarding to engagement, ensuring every interaction is personal and aligned with the UGG experience.
You will handle online communications, record interactions accurately, and look for opportunities to grow member engagement while maintaining a high level of service and team collaboration.
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London-Based Member Care & Engagement Advisor employer: Gymbox
Gymbox is an exceptional employer for those passionate about fitness and creativity, offering a vibrant work culture that thrives on high energy and enthusiasm. With generous benefits like 25 days of annual leave, opportunities to teach classes, and access to in-house training, employees are encouraged to grow and develop within the company. Located in the heart of London, Gymbox provides a unique environment where staff can immerse themselves in a community of fitness lovers while enjoying perks like free gym memberships and wellbeing support.