Transport Operations Lead

Are you an experienced transport leader who can take full ownership of depot operations, ensuring fleet and driver compliance while delivering safe, efficient, and cost-effective solutions for both customers and the wider network? Do you thrive in a fast-paced, people-focused environment where you can drive performance, develop teams, and lead continuous improvement across transport planning, compliance, and operational excellence? If so, join us as our Transport Operations Lead!

Join us as our Transport Operations Lead in our Gateshead (NE11 0PZ) depot, where you will coordinate our transport operation to ensure our fleet operates in full compliance, whilst also ensuring we provide operational excellence for our network and customer, efficiently and cost effectively.

You’ll be a pivotal leader within our Transport Operations Lead opportunity, as you embrace and role model being a culture of safety first, inclusive, impactful, along with game changing and delivering results!

This is a full time, permanent position with core hours of Monday to Friday 08:00 to 17:00 (some flexibility required for business needs).

Pay, benefits and more:

We’re looking to offer a salary of up to £42,000 per annum, and 25 days annual leave (plus bank holidays). Your benefits package includes a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more!

What you’ll do on a typical day:

• Lead and manage depot transport operations, ensuring full compliance with all driver, vehicle, and Operator Licence legislation while meeting customer and network requirements.
• Drive operational efficiency through effective planning, performance monitoring, and continuous improvement of transport strategies and cost control.
• Develop and manage driver teams, including training, performance, and employee relations, while promoting a safe, inclusive, and high-performing culture.
• Oversee fleet maintenance, compliance records, and Health & Safety standards, ensuring all systems, audits, and regulatory requirements are consistently met.

What you need to succeed at GXO:

• Proven experience in a similar transport role, ideally within a 3PL environment, with strong knowledge of route planning, driver hours, working time directive, and transport legislation (International CPC would be advantageous!).
• Strong leadership and communication skills, with the ability to manage, coach, and develop high-performing teams while building effective relationships with customers and stakeholders.
• Solid understanding of Health & Safety requirements, financial performance, and transport systems, with experience using vehicle management tools (e.g., Tacho-master, Microlise are a good to have!).
• Resilient and proactive mindset, able to perform under pressure, handle challenging situations, and drive continuous improvement and cost-saving initiatives.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.