Operations First Line Manager

Are you an experienced Transport professional who can really deliver? Are you ready to drive your career forward? Transport yourself to GXO and find out more about how we do logistics differently!

GXO are currently seeking a talented and driven individual for the role of Network Operations First Line Manager to support our B&Q Store to Home contract, ensuring fleet and vehicle compliance while delivering an exceptional customer proposition. This is a hands-on role where you’ll be responsible for maintaining operational standards, driving compliance, and supporting continuous improvement across your area. As this is a home-based role, we welcome applications from any location across the UK.

This role is being offered on a full-time, 6 month fixed term contract basis, working on a 4 on 4 off shift pattern (12-hour shifts). We do require a level of flexibility with start and finish times - this is logistics after all!

Pay, benefits and more:

• You’ll be paid a salary of up to £30,800 per annum.
• You’ll also receive 24 days annual leave (including bank holidays), as well as the option to buy additional days so you can enjoy a positive work-life balance.
• You’ll have access to private healthcare, a dental plan, a workplace pension, our GXO University which provides you the opportunity to learn new skills and gain qualifications at a pace that you’re comfortable with.
• Plus, many other perks such as a variety of high street discounts, a cycle to work scheme and our continued focus on internal promotions, over 55% last year!

What you’ll do on a typical day:

• Lead and support transport colleagues, ensuring compliance with legal and operational standards.
• Maintain accurate records across fleet compliance, driver management, and operational databases.
• Oversee vehicle maintenance planning, defect reporting, and telematics monitoring.
• Manage driver infringements, negligence claims, and notice of intended prosecution events.
• Drive continuous improvement through engagement initiatives, audits, and process enhancements.

What you need to succeed at GXO:

• A proven background in transport operational support, within a fast-paced distribution or retail environment.
• Experience of managing conflicting priorities in a fast-moving environment, with excellent planning and organisational skills.
• Great communication skills with an ability to influence and challenge stakeholders, whilst being customer-focused and operationally astute.
• Full UK driving licence, to enable you to visit your stores within your region.

We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.

GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.