At a Glance
- Tasks: Assist delivery drivers with loading, unloading, and ensuring excellent customer service.
- Company: Join GXO Logistics, a market leader in supply chain solutions.
- Benefits: Enjoy a competitive salary, KPI bonuses, 28 days leave, and discounts through our Hapi App.
- Other info: Great opportunities for career development and training in a supportive environment.
- Why this job: Be part of a dynamic team delivering top-notch service to customers every day.
- Qualifications: Previous experience as a driver’s mate is a plus; excellent customer service skills are essential.
The predicted salary is between 28571 - 28571 € per year.
Are you an experienced Drivers mate looking for a change? Would you like to work for a market leading company with fantastic benefits? If so, we have a great opportunity for you! Here at GXO Logistics, we are looking for a Drivers mate to join our team in Northampton. You’ll be responsible for working as a two-person crew delivering on our Kitchens & Bathrooms contract with the passion to deliver excellent Customer Service for Wickes.
This is a full-time, permanent position, working on a Tuesday to Saturday contracted to 45 hours per week.
Pay, benefits and more:
- An annual salary of £28,571.40 paid monthly
- KPI Bonus of £1300
- 28 days annual leave
- Workplace pension
- Access to our Hapi App platform, offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more!
- Opportunities for career development and progression, as well as training enrichment and multiskilling, in a dynamic working environment
What you’ll do on a typical day:
- Support delivery drivers by loading/unloading heavy goods (like furniture/appliances)
- Provide excellent customer service by handling deliveries, getting signatures, and ensuring items are correctly placed
- Assist with vehicle safety checks and ensure the load is secure for transport
- Help find addresses, navigate routes, and ensure correct delivery to the customer's home
- Assist throughout the delivery and collection process
What you need to succeed at GXO:
- Previous experience as a driver’s mate would be desirable
- Excellent customer service is essential to the role
- Have a positive, flexible attitude to work
- Good timekeeping, with the ability to work unsupervised
- Be flexible in relation to shifts and duties
We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.
Drivers Mate in Northampton employer: GXO
GXO Logistics is an exceptional employer, offering a dynamic work environment in Northampton where you can thrive as a Drivers Mate. With competitive pay, generous benefits including a KPI bonus and access to various discounts, we prioritise employee growth through training and career development opportunities. Join our passionate team dedicated to delivering outstanding customer service while enjoying a supportive workplace culture that values innovation and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Drivers Mate in Northampton
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone at GXO Logistics. A personal connection can really help you stand out in the crowd.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and teamwork. We all know that being a Drivers Mate is about more than just driving; it’s about delivering an excellent experience!
✨Tip Number 3
Show your enthusiasm! When you get the chance to chat with the hiring team, let them know why you’re excited about working with GXO. Passion can be a game-changer in making a lasting impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest opportunities there!
We think you need these skills to ace Drivers Mate in Northampton
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight any previous experience as a driver’s mate in your application. We want to see how your background aligns with the role, so don’t hold back on those relevant skills!
Customer Service is Key:Since excellent customer service is essential for this role, share examples of how you've provided great service in the past. We love seeing candidates who understand the importance of keeping customers happy!
Be Flexible and Positive:We’re looking for a positive attitude and flexibility in your application. Let us know how you adapt to different situations and your willingness to take on various duties. It shows you’re ready for the dynamic environment we offer!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at GXO
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Drivers Mate entails. Familiarise yourself with the responsibilities like loading/unloading heavy goods and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since excellent customer service is essential for this position, think of examples from your past experiences where you went above and beyond for a customer. Be ready to discuss how you handled difficult situations or ensured a smooth delivery process.
✨Demonstrate Flexibility and Teamwork
GXO values a positive and flexible attitude, so be prepared to talk about times when you've adapted to changing circumstances or worked well in a team. Highlight your ability to support delivery drivers and navigate routes effectively.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, training opportunities, or career progression. This shows that you’re not just interested in the job but also in growing with the company.
