At a Glance
- Tasks: Provide first-line IT support and coordinate IT systems in a fast-paced environment.
- Company: Join GXO, a leading provider of innovative supply chain solutions.
- Benefits: Earn up to £40,000, enjoy 20 days leave, and access flexible benefits.
- Other info: Work a unique '4 on 4 off' night shift pattern with great career growth.
- Why this job: Be the tech hero ensuring smooth operations in a dynamic distribution centre.
- Qualifications: Strong IT skills, excellent communication, and a proactive attitude required.
The predicted salary is between 35000 - 40000 £ per year.
Do you enjoy being the first point of contact for IT support in a busy operational environment? Are you organised, proactive and confident in juggling systems, hardware and users? Do you take pride in keeping technology running smoothly so operations never miss a beat?
Here at GXO, we’re seeking an IT Coordinator to join our Primark Lutterworth site. You’ll provide day-to-day support and coordination of IT systems, equipment and services across our site. Acting as a key link between users, site leadership, and central IT and external providers, you’ll help ensure technology reliably supports operational and business needs in a fast-paced distribution centre.
This is a full-time, permanent position, working on a ‘4 on 4 off’ pattern, covering the hours of 18:00 till 06:00.
Pay, benefits and more:
We’re looking to offer a salary of up to £40,000 per annum and 20 days annual leave (including bank holidays). Your benefits package includes flexible dental insurance plans, a company sponsored pension scheme, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more!
What you’ll do on a typical day:
- Provide first-line IT support for hardware, software, networks, operating systems and WMS queries
- Coordinate set-up, maintenance and decommissioning of IT equipment including laptops, handhelds and printers
- Manage user access, permissions and onboarding/offboarding in line with security and compliance requirements
- Act as site liaison with central IT teams and third-party suppliers, tracking incidents through to resolution
- Maintain accurate IT asset registers, documentation and handovers while driving continuous improvement
What you need to succeed at GXO:
- Strong IT experience with the ability to troubleshoot and support users across a busy site
- Excellent communication skills, both written and verbal
- Self-motivated with the ability to work independently and take ownership of workload
- Organised and detail-focused with a flexible approach to priorities
- Analytical thinker who can work calmly under pressure and to tight deadlines
We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.
IT Coordinator (Nights) employer: GXO
At GXO, we pride ourselves on being an exceptional employer, offering a dynamic work environment at our Primark Lutterworth site where innovation and teamwork thrive. As an IT Coordinator, you'll benefit from a competitive salary, comprehensive benefits including flexible dental insurance and a company pension scheme, and opportunities for personal growth within a supportive culture that values your contributions. Join us in ensuring technology runs smoothly in a fast-paced distribution centre, where your skills will make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land IT Coordinator (Nights)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at GXO. You never know who might give you the inside scoop on job openings or even put in a good word for you.
✨Tip Number 2
Prepare for the interview by practising common IT support scenarios. Think about how you'd handle specific issues that users might face. This will show your problem-solving skills and confidence during the interview.
✨Tip Number 3
Show off your organisational skills! Bring a portfolio of your past projects or experiences that highlight your ability to manage IT systems and support users effectively. It’s a great way to demonstrate your proactive approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the GXO team and ready to take on the challenge.
We think you need these skills to ace IT Coordinator (Nights)
Some tips for your application 🫡
Show Your IT Skills:Make sure to highlight your IT experience in your application. We want to see how you've tackled troubleshooting and supported users in busy environments, so share specific examples that showcase your skills!
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and qualifications. Avoid fluff – we want to know what makes you a great fit!
Tailor Your Application:Take a moment to tailor your application to the role. Mention how your skills align with the responsibilities listed in the job description. This shows us that you’ve done your homework and are genuinely interested in the position.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and submit your details!
How to prepare for a job interview at GXO
✨Know Your Tech Inside Out
Make sure you brush up on your IT knowledge, especially around hardware, software, and networks. Be ready to discuss specific systems you've worked with and how you've solved problems in the past. This will show that you're not just familiar with tech but can also troubleshoot effectively.
✨Show Off Your Communication Skills
Since you'll be the first point of contact for IT support, it's crucial to demonstrate your communication skills. Practice explaining technical concepts in simple terms, as you'll need to liaise with users who may not be tech-savvy. Think of examples where you've successfully communicated complex information.
✨Be Organised and Detail-Focused
Highlight your organisational skills during the interview. Prepare to discuss how you manage multiple tasks and priorities, especially in a busy environment. Bring examples of how you've maintained accurate records or documentation in previous roles to back up your claims.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities under pressure. Think about past experiences where you had to troubleshoot an issue quickly or manage user access and permissions. Practising these scenarios will help you respond confidently and effectively.
