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- Tasks: Be the friendly face for NHS customers, handling inquiries and managing orders.
- Company: Join a leading supply chain solutions provider with a supportive team.
- Benefits: Enjoy a competitive salary, 25 days annual leave, dental insurance, and a pension scheme.
- Why this job: Make a real difference in healthcare by providing top-notch customer service.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Full-time permanent role with opportunities for growth in a dynamic environment.
The predicted salary is between 20000 - 25000 £ per year.
A leading supply chain solutions provider is looking for a dedicated Customer Service Advisor to join their friendly team in Normanton. In this full-time permanent role, you will be the first point of contact for NHS customers, ensuring they receive high-quality service. You will handle inquiries, resolve issues, and manage orders with efficiency.
The role offers a salary of up to £25,416.49 per annum and a comprehensive benefits package including:
- 25 days annual leave
- dental insurance
- a company pension scheme
Customer Service Specialist - Healthcare Supply Chain employer: GXO
Contact Detail:
GXO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Specialist - Healthcare Supply Chain
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the healthcare supply chain sector. They can give you insider info about the company culture and even refer you for the role.
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. Think about how you'd handle tricky situations with NHS customers, as this will show you're ready for the role.
✨Tip Number 3
Show your passion for healthcare! When chatting with potential employers, highlight any relevant experience or interest in the healthcare supply chain. It’ll make you stand out from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you ace your application and land that Customer Service Specialist role. Let’s get you started!
We think you need these skills to ace Customer Service Specialist - Healthcare Supply Chain
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, especially in healthcare or supply chain. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about customer service and how you can contribute to our team. Keep it friendly and professional.
Showcase Your Problem-Solving Skills: In the healthcare supply chain, issues can pop up unexpectedly. Use examples in your application that demonstrate how you've effectively resolved customer inquiries or challenges in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at GXO
✨Know Your Stuff
Before the interview, make sure you understand the healthcare supply chain and the specific services the company provides. Brush up on common customer service scenarios in this sector, so you can demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Customer Service Specialist, you'll need to communicate effectively with NHS customers. Practice articulating your thoughts clearly and concisely. Consider using the STAR method (Situation, Task, Action, Result) to structure your answers when discussing past experiences.
✨Prepare for Common Questions
Anticipate questions like 'How do you handle difficult customers?' or 'Can you give an example of a time you resolved an issue?' Prepare thoughtful responses that highlight your problem-solving skills and ability to remain calm under pressure.
✨Ask Insightful Questions
At the end of the interview, have a few questions ready to ask the interviewer. This shows your interest in the role and helps you gauge if the company is the right fit for you. You might ask about team dynamics or how success is measured in the customer service department.
