At a Glance
- Tasks: Deliver products to customers with a smile on a multidrop basis.
- Company: Join the dynamic Store to Home team at B & Q.
- Benefits: Earn £18.40 per hour, enjoy discounts, and access online training.
- Other info: Flexible shift patterns and opportunities for career growth.
- Why this job: Be out on the road, meet new people, and make a difference.
- Qualifications: Full UK driving licence, excellent customer service skills, and a positive attitude.
The predicted salary is between 38272 - 38272 £ per year.
Are you an experienced HGV Class 2 Driver looking for a new adventure? Do you enjoy being out on the road and making customers smile with every delivery? If you answered yes, we have the perfect role waiting for you. We’re working together with B & Q and are looking for a highly experienced Class 2 Driver to join our Store to Home team in New Malden (KT3 4PT).
Key Responsibilities
- Delivering products to customer premises (room of choice) on multidrop basis - an average of 16 drops per day off peak and 24 drops per day in peak season.
- Maintain accurate driving/working time records using the Tachomaster system and manual entries to record all working hours as required by the WTD regulations.
- Operate company vehicles in a safe, legal, and efficient manner.
- Ensure all products are checked off the vehicle and the customer receives the correct products and delivery documentation.
- Keep customers informed of their estimated time of delivery and where issues occur communicate in a polite and courteous manner.
Qualifications
- A full UK driving licence with category C Entitlement.
- No more than 6 penalty points on your licence (no DD, DR, DG, BA, CD, AC, LC or TT endorsements).
- An up-to-date CPC and Digital Tachograph.
- Excellent customer service skills, both written and verbal.
- Willingness to undertake pre-employment Disclosure and Barring Service (DBS Check).
- Previous experience in multidrop, store deliveries preferable but not essential.
- Be prepared to commute to New Malden (KT3 4PT) for the required shift pattern.
Shift Pattern
You’ll be working on a full‑time, permanent basis, following a two‑week rotating shift pattern: Week 1 – Monday to Friday; Week 2 – Sunday to Thursday, with a start time at 11:00. The role is contracted to 40 hours per week.
Pay and Benefits
- Hourly rate of £18.40 (annual salary £38,272.00).
- Overtime pay of £27.60 per hour (when applicable, paid over 40hrs).
- On‑going annual CPC training.
- Holiday pay and Workplace pension.
- B & Q store discount upon successful completion of probation period.
- 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme.
- Access to our MyBenefits platform offering a variety of high‑street discounts, cashback cards, a saving scheme and much more!
- Access to GXO University – a wealth of online training courses that keeps your development fresh!
EEO Statement
GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. It is critical to our success to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and a Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.
Class 2 Driver – Multidrop, Customer Focus, Great Benefits employer: Gxo University
At GXO, we pride ourselves on being an exceptional employer, offering our Class 2 Drivers a supportive work culture that prioritises customer satisfaction and employee well-being. Located in New Malden, our team enjoys competitive pay, comprehensive benefits including ongoing training through GXO University, and a commitment to diversity and inclusion, ensuring every driver has the opportunity to thrive in their career while making a positive impact on our customers' lives.
StudySmarter Expert Advice🤫
We think this is how you could land Class 2 Driver – Multidrop, Customer Focus, Great Benefits
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on B & Q and their values. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience as a Class 2 Driver aligns with their needs, especially around customer service and safety.
✨Tip Number 3
Dress the part! Even though you’re applying for a driving role, showing up smartly dressed can make a great first impression. It shows you take the opportunity seriously and respect the interview process.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Class 2 Driver – Multidrop, Customer Focus, Great Benefits
Some tips for your application 🫡
Show Off Your Driving Skills:Make sure to highlight your experience as a Class 2 Driver in your application. We want to see how you've handled multidrop deliveries and any customer service experiences that made you shine on the road!
Be Clear and Concise:When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your qualifications and why you’re the perfect fit for us.
Tailor Your Application:Don’t just send a generic application! Take a moment to tailor your responses to match our job description. Mention specific skills like your CPC and Digital Tachograph knowledge, and how you ensure safe driving practices.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Gxo University
✨Know Your Route
Familiarise yourself with the delivery area in New Malden. Understanding the local roads and potential traffic issues can help you answer questions about how you would handle deliveries efficiently, especially during peak times.
✨Show Off Your Customer Service Skills
Prepare examples of how you've gone above and beyond for customers in previous roles. Since this job involves making customers smile with every delivery, demonstrating your commitment to excellent service will set you apart.
✨Be Ready for Technical Questions
Brush up on your knowledge of the Tachomaster system and WTD regulations. Being able to discuss how you maintain accurate driving records and comply with legal requirements will show that you're a responsible driver.
✨Dress the Part
Even though it's a driving role, first impressions matter! Dress smartly for the interview to convey professionalism. It shows that you take the opportunity seriously and respect the company’s values.
