At a Glance
- Tasks: Deliver products with a smile and keep customers informed on their delivery journey.
- Company: Join B&Q's Store to Home team in Croydon, a supportive and inclusive workplace.
- Benefits: Enjoy competitive pay, ongoing training, discounts, and a comprehensive benefits package.
- Other info: Flexible shift patterns and opportunities for career growth await you!
- Why this job: Be part of a dynamic team that values your driving skills and customer service.
- Qualifications: Must have a full UK driving licence (Cat C) and excellent customer service skills.
The predicted salary is between 38272 - 38272 £ per year.
Are you a skilled Class 2 (Cat C) Driver searching for a reliable, long‑term role? Do you enjoy being out on the road and making customers smile with every delivery? If you’re ready to join a team that values your expertise, we’d love to hear from you! We’re working with B&Q and are looking for a highly experienced Class 2 Driver to join our Store to Home team in Croydon (CR0 4YA). You will work full‑time, permanent on a 40‑hour week.
Responsibilities
- Deliver products to customer premises (room of choice) on a multidrop basis – an average of 16 drops per day off‑peak and 24 drops per day in peak season.
- Maintain accurate driving/working time records using the Tachomaster system and manual entries to comply with WTD regulations.
- Operate company vehicles safely, legally, and efficiently.
- Ensure all products are checked off the vehicle and the customer receives the correct products and delivery documentation.
- Keep customers informed of their estimated time of delivery and, when issues occur, communicate politely and courteously.
- Travel to Croydon (CR0 4YA) to begin shift patterns.
Qualifications
- Full UK driving licence with category C entitlement.
- No more than 6 penalty points on your licence (no DD, DR, DG, BA, CD, AC, LC or TT endorsements).
- Current CPC and Digital Tachograph.
- Excellent customer service skills, written and verbal.
- Willingness to undertake pre‑employment Disclosure and Barring Service (DBS) check.
- Previous experience in multidrop store deliveries preferred but not essential.
Shift Pattern
- Week 1: Monday to Friday / Week 2: Tuesday to Saturday – start 07:00.
- Week 1: Monday to Friday / Week 2: Tuesday to Saturday – start 09:00.
- Week 1: Monday to Friday / Week 2: Sunday to Thursday – start 11:00.
Compensation
- Hourly rate of £18.40, equating to an annual salary of £38,272.00.
- Overtime pay of £27.60 per hour (when applicable, paid over 40 hrs).
Benefits
- On‑going annual CPC training.
- Holiday pay and Workplace pension.
- B&Q store discount upon successful completion of probation period.
- 24/7 online GP service, life assurance, and a fully comprehensive employee assistance programme.
- Access to our MyBenefits platform offering a variety of high‑street discounts, cashback cards, a savings scheme and more.
- Access to GXO University – a wealth of online training courses to support your development.
EEO Statement
GXO is an equal‑opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.
Class 2 Driver employer: Gxo University
Join GXO as a Class 2 Driver in Croydon, where your skills are valued and rewarded in a supportive work environment. Enjoy competitive pay, ongoing training opportunities, and a range of benefits including store discounts and a comprehensive employee assistance programme. With a commitment to diversity and inclusion, GXO is an excellent employer for those seeking a meaningful career in logistics.
StudySmarter Expert Advice🤫
We think this is how you could land Class 2 Driver
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on B&Q and their values. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your driving experience and customer service skills make you the ideal Class 2 Driver for their Store to Home team.
✨Tip Number 3
Dress the part! Even though you're applying for a driving role, showing up smartly dressed can make a great first impression. It shows that you take the opportunity seriously and respect the interview process.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the position. Plus, don’t forget to apply through our website for the best chance!
We think you need these skills to ace Class 2 Driver
Some tips for your application 🫡
Show Off Your Driving Skills:Make sure to highlight your Class 2 driving experience in your application. We want to see how your skills can make a difference on the road, so don’t hold back on sharing your achievements and any relevant qualifications!
Customer Service is Key:Since you'll be delivering smiles along with products, emphasise your customer service skills. Share examples of how you've gone above and beyond for customers in the past – we love to see that kind of dedication!
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read, so make sure to organise your thoughts and avoid unnecessary fluff.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity with B&Q. Don’t miss out!
How to prepare for a job interview at Gxo University
✨Know Your Route
Familiarise yourself with the area around Croydon and the typical delivery routes. This will not only help you answer questions about your driving experience but also show that you're proactive and prepared.
✨Showcase Customer Service Skills
Since this role involves interacting with customers, be ready to share examples of how you've provided excellent customer service in the past. Think of specific situations where you made a customer's day better!
✨Understand the Regulations
Brush up on WTD regulations and the Tachomaster system. Being knowledgeable about these aspects will demonstrate your professionalism and commitment to safe driving practices.
✨Dress for Success
Even though it's a driving job, first impressions matter! Dress smartly and comfortably for the interview. It shows respect for the opportunity and reflects your seriousness about the role.
