At a Glance
- Tasks: Join us as a Warehouse Operative, handling products and providing top-notch customer service.
- Company: GXO is a leading provider of innovative supply chain solutions for top global companies.
- Benefits: Enjoy £12.70/hour, 20 days leave, flexible dental plans, and access to discounts and learning resources.
- Why this job: This role offers a blend of warehouse work and driving, with a supportive team culture.
- Qualifications: You need to be computer literate, have customer service skills, and a Category B driving license.
- Other info: Work Monday to Friday, 07:00 - 16:00, with opportunities for career growth through GXO University.
The predicted salary is between 24000 - 36000 £ per year.
Are you looking for your next move within logistics? Are you computer literate and possess excellent customer service skills? Do you have warehouse and driving experience? Do you want a role that combines all? If so, look no further! We are currently looking for a full-time permanent Warehouse Operative to come and join us at our site in Birmingham on behalf of our customer, Virgin Media.
You will be working Monday - Friday, 07:00 - 16:00 which will be your permanent hours. Please be advised that you will be required to support warehouse and driving (van) duties.
Pay, benefits and more:
- An hourly rate of £12.70
- 20 days annual leave (exclusive of bank holidays)
- Flexible dental insurance plans
- A company sponsored pension scheme
- A 24/7 online GP service, life assurance and fully comprehensive employee assistance programme
- Access to our MyBenefits platform, offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more!
- Admission to GXO University, our online learning platform enabling you to achieve your career aspirations!
What you’ll do on a typical day:
- Ensuring that products are processed and handled correctly throughout the warehouse
- Operating Warehouse Management Systems (WMS) and carry out assigned computer-based tasks
- Responding to customer queries and requests in a professional and timely manner
- Carrying out van driving duties when requested
- Undertaking special projects, providing statistics, and reports as required
What you need to succeed at GXO:
- You are ideally computer literate and know how to work your way around systems (or a quick learner!)
- Customer service skills are essential
- You may be someone with a Warehouse background who has dealt with systems rather than being paper based
- Category B driving license
- You must enjoy lone working - area managers will be visiting you once or twice a week for a coffee and a catch up for some social time!
We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Warehouse Operative | Virgin Media | Birmingham employer: GXO Logistics
Contact Detail:
GXO Logistics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warehouse Operative | Virgin Media | Birmingham
✨Tip Number 1
Familiarise yourself with Warehouse Management Systems (WMS) before your interview. Understanding how these systems work will not only boost your confidence but also show the hiring team that you're proactive and ready to hit the ground running.
✨Tip Number 2
Brush up on your customer service skills by practising common scenarios you might encounter in a warehouse setting. Being able to demonstrate your ability to handle customer queries effectively can set you apart from other candidates.
✨Tip Number 3
If you have previous warehouse or driving experience, be prepared to discuss specific examples during your conversation. Highlighting your relevant experience will help the hiring team see how you can contribute to their operations.
✨Tip Number 4
Show enthusiasm for lone working and the opportunity to engage with area managers. Expressing your willingness to work independently while also valuing team interactions can demonstrate your adaptability and positive attitude.
We think you need these skills to ace Warehouse Operative | Virgin Media | Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in logistics, warehouse operations, and customer service. Emphasise any computer literacy and driving experience you have, as these are key requirements for the role.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses why you want to work for Virgin Media and how your skills align with the job description. Mention your ability to handle warehouse management systems and your customer service skills.
Showcase Your Skills: In your application, clearly demonstrate your computer skills and any experience with warehouse management systems. Provide examples of how you've successfully handled customer queries in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a logistics role.
How to prepare for a job interview at GXO Logistics
✨Showcase Your Customer Service Skills
Since excellent customer service skills are essential for this role, be prepared to share specific examples of how you've successfully handled customer queries in the past. Highlight your ability to communicate effectively and resolve issues promptly.
✨Demonstrate Your Computer Literacy
As the role involves operating Warehouse Management Systems, it's crucial to demonstrate your computer skills. Be ready to discuss any relevant software you've used and express your willingness to learn new systems quickly if needed.
✨Highlight Your Warehouse Experience
If you have previous warehouse experience, make sure to mention it during the interview. Discuss your familiarity with warehouse operations and any specific tasks you've performed that relate to the job description.
✨Prepare for Driving Duties
Since the role includes van driving duties, ensure you have your Category B driving license ready to discuss. You might also want to mention any previous driving experience and your comfort level with lone working, as this is a key aspect of the position.